we had an issue with room service where we ordered what we thought was a croque monsieur but it was a croque fromage

there was only snacks available for room service and was recommended to use uber deliveries

room service/ bar food was finished by 9pm one night which in my opinion is ridiculous for a high

the room service left wet towels all around the room

no room service or bar at 9

the bar closed very early

generally all the staff, on reception and in the breakfast room and bar, were helpful and very pleasant

beds are very comfortable and rooms spacious whilst being charming

wifi not great in the garden if you wanted to work there

the location in the city center, very clean and space in the room with nice attention for kids

hotel- very friendly staff, great location, good facilities, nice ambiance, delicious breakfast

friendly staff, good breakfast

the breakfast was excellent, decor was vibrant and tasteful

location, price, cleanliness, staff, affordable breakfast, comfortable bed

breakfast - continental buffet style - was full of home made goodies and so good that you could sit

wifi was good and we needed it to rebook the end of our

wifi acceptable for streaming

very good wifi, rooms were very clean, staff very accomadating and friendly, location is fantastic, on a

flat screen tv and wifi

with private parking for 15 euro per night, clean modern rooms and comfortable beds, smooth wifi, 5 minutes walking distance to sea, la rochelle is a charming old

hotel in a good location - spacious family room for 2 adults and 2 kids aged 9 and 12 - each had their own bed on mezzanine so much better than the usual sofa bed

and helpful staff, especially the guy working in the bar in the evening

late check out was a bonus and we were allowed to leave our car parked until 3:00pm, which was very

room service was only a barbecue option, no standard plates. very difficult for vegetarians.

shut and no room service when we arrived around 10

no breakfast and all meals served to the room, no room service, no cleaning, all amenities closed

room service is not available, restaurant closed too early

breakfast was excellent, such a huge variety and very good quality

me price fewer services)

room service

lack of room service

room service was too limited

with plenty of choice, they don't have a restaurant as such but they can offer small meals and room service

location 2) the receptionist was very helpful, she even brought us the wifi code directly to our room

also the wifi was not working, although that seemed like a temporary thing

wifi wasn't strong in the room, had to be near the entry door.

there isn't a direct parking and there is no room service.

mini bar, no room safe and unable to get room service of any kind after 8pm

menu was limited, no room service, staff at front desk was not always helpful

clean room and wonderful room service

there was room service for snacks which was a bonus

breakfast was great with lots of choice and good coffee

breakfast was very high quality and reasonably priced

great breakfast

the wifi was unstable

wifi was unfortunately a bit flaky and unreliable

the wifi is with al login page, i don't like that i just want a code.

wifi but stated that it had

i couldn t get the wifi to connect

room service only

also the room service okfood was very poor

there is no room service, and the bar was just a fridge with bottles on beer and a small selection of drinks

deco not finished of the room , no bath in room , no room service , pretty basic for a 4 star

room, amazing staff, room service quality a little poor to be honest but everything else about the stay was faultless

also, option to order eggs, bacon and oysters for room service breakfast-in-bed was a great treat

restaurant and the room service menu was out of stock of many items including all starters

there was very little choice on room service and no dinner time or evening meal service

room was large, incredibly comfortable bed, great breakfast

- special baby/kids package with soap, shampoo and sponge - very comfortable bed

it just seems a little over priced. we ordered room service one night which was very expensive.

the staff's smile ; the room service was very quick

but the absolute worst was room service

nice bar and pool area

loved the pool for a dip after sightseeing

nobody knew where the room service cards were for breakfast so one day we couldn't order to

no bar facilities and no room service for drinks

receptionist was excellent and prepared hot snacks for us as room service

didn't work not allowed to use onsite restaurant, which was empty only one set meal available on room service offering obviously being run on a

i used the pool and sauna, and they were amazing

comfortable room, nice swimming pool, good breakfast. walking distance to la rochelle center.

wifi and breakfast good

didnt try the breakfast so dont know how it is

the pool may be a bit small and limited for seating however this was not a problem.

slow breakfast was expensive for what it was - we went elsewhere bit far from town if you have kids

fast wifi

the wifi is not working at all

loved the swimming pool and the jacuzzi

rge) and beach literally across the street

the bar at the side of the restaurant was great, as was the bar man rick, very talented

size of the room, pool for the kids and the beach just across the road, perfect.

pool was superb as was the restaurant

reception ladies were excellent as was beach bar & wifi

just a short walk to a variety of good restaurants and beach bars, close to the casino

to help themselves but on tuesday its was 30 degrees sunshine and self service and a begrudging bar service

have liked the bar to have been open but understand why with the kite festival the next day

the location is excellent and close to restaurants and casino

30 one evening and they were fully booked (just as well they do good room service (+) hotel staff that worked the room service were awesome (-)corner not at easy reach, bathtub too deep and very height to step in and out and quite slippery) room service - i asked for some bubbles and dessert but has to insist firmly as i was told that the

fabulous location, good size swimming pool. great choice of food at breakfast and dinner

pool and beach location were perfect.

spa was a highlight with sauna, jacuzzi, cold plunge and salt water pool

to wait in bar for a long time before anyone came then had to ask reception

good wifi

the wifi was free and worked well

lovely breakfast in the garden! warm clean pool.

pool area doesn t fully match the high standards of the rest

staff were more than helpful with restaurant reservations and with drinks by the pool

the facilities, pool, garden, rooms and breakfast are all excellent, the staff are wonderfully friendly and helpful

lovely gardens and pool

although there is wifi, it didnt reach our room so we couldn't access the wifi

ud83dude42 good for family room with 2 kids

ud83dude42 good for family room with 2 kids (10 & 12 years

the kids loved the mezzanine floor with their 2 single beds - very cute and cozy

the quality of the rooms beds and bathroom was appalling we even found a kids toy while we going to bed how housekeeping missed it appalling but not surprising

bien entre is so small scale with ten little house in a beautiful garden with a nice swimming pool, including a bubble bath and a hot tub

lovely location great pool garden pleasant

area and yard was green with flowers and a pool we didn't use because weather was cloudy with some showers

great terrace to room,lovely pool and garden.

the pool is great and because the hotel is small you don t have a long walk to get there as in some

the hotel provided us with room service, not too good

nice relaxing area by the pool and restaurants

spa was closed for two of the three days we were there

buildings spread out and having to cross the roads to access breakfast, pool and spa facilities

an explanation of how to access the spa facilities .