the clean, sparkling, large pool was welcoming in the summer heat

wifi was not provided during the check in

safe parking place

polite and helpful, big rooms with plenty of storage space and balcony satisfying breakfast free parking

availability of the staff, clean, parking

are more like a guesthouse - they are very nicely decorated, you have a comfortable bed, there is wifi

good size room, very clean, staff were very attentive and friendly, room service was quick, bus stop to the city centre is 1 minute walk away, free shuttle bus to and

the first day i lost my bank card, the second day, room service cleaning staff stole my gold earrings, but the reception staff didn't take any

we were told that if we wanted to eat in the restaurant or wanted room service we must do this before 8pm on new years eve, as after this time there was no service

room service hours, not enough staff

was clean, warm and safe for kids

opening hours restaurant / bar

reached seville early in the morning

restaurant and bar not always open,

my daughter and husband were disappointed with their room as they had no wifi and were told there were no other available rooms

very nice & relax space, nice bar and great lobby

staff was really nice, nice big comfy room. room service a lot of options.

very impressed with room service being available 24 hours over the holiday period

quick respond with the staff and room service, cleaners ect

didn't like the room service staff that took my order, found them quite rude and impatient and the menu is very

had room service one evening as we arrived late, incredible food on that top

and terrace open june to september only so nowhere to sit outside, sauna/steam room broken, room service only to 11

room service was advertised with a limited selection available 24 hours and more selection from 8pm

the room service was poor.noone picked several calls i placed

no room service.

atmosphere, no day time bar, the room instructions says 24 hr room service but it is only offered 07:30 -11:30 and 20:00 to

was great place to stay for a few days, room service was good, club sandwich being the proffered option

restaurant was not open but room service was exceptional

tea making facilities in the room however room service was quick

great room service and friendly staff

very well located, good experience overall, the restaurant and room service are very good

is excellent in this hotel from the staff to the rooms

the staff were lovely and the bar next door for breakfast was great and did wonderful tapas too

ique) to the bar with the best gazpacho ever

room, friendly staff, beautiful decor, great shower and spa bath, good variety for

the breakfast was good and included freshly cooked omelette on request

location is great, right in the macarena district, full of little bars and it's where the people of seville live and drink

we were so thankful for the rooftop pool

the food offered in the restaurant and bar was worth the price although not exceptional

the pool was well needed and perfect

the swimming pool is a bonus

comfortable bed, toiletries, clean room, daily room service.

breakfast and no restaurante or room service

no restaurant in hotel no in house room service

at a hotel with room service, no less

there was even some food room service available, that was serving the food until 1am

reception service was a little poor at night and early in the morning, room service not there, mini bar empty

was a shame that all facilities including pool, restaurant, bar and room service was not available due to covid and refurbishing

the hotel has 1 restaurant and a cafe as well as room service

clean, balcony view was great as was room service.

we didn't use the restaurant or room service, but both are available

also not alot if choice on the room service menu and certain days the restaurant and bars are completely closed

room service wasn t available out of meal times

no tea & coffee in the room or room service available

kitchen closing too early for the room service

ompt service)

after this time you can not get anything there is no residence lounge and when you try room service it closes at this time as well

the staff and room service was very good

we ordered room service a couple of times & the food was delicious

very comfortable rooms and ambience. the room service is amazing.

wifi didn't work

i chose to room service from an outside company and it was fantastic

the breakfast selection was poor, too expensive for what was offered. no room service.

no restaurant or room service

no room service or bar.

quit satisfied with room service

perfect little pool area on the roof the staff were extremely professional, friendly and

bigger pool:)

the only small criticism was that the pool wasn t heated.

food from room service is great and cutely packaged, love it

the idea is to use room service for breakfast, but it all seemed too crowded

and helpful front desk staff, modern room, good room service, nice shower, handy little

the place is well designed and cosy; it s clean with daily room service

the wifi was good

the room service is to die for and so worth it

sweets, night room service, air conditioner, everything is new and clean

great wifi and air conditioning

perfect hotel, location, pool area, rooms and staff

though smoking was allowed at the roof terrace/pool, there was no ashtray or a bin to throw away the liter

we were here when the power outage happened and staff allowed us to use the pool and have drinks without the need for payment

the outdoor pool was tiny. good for cooling off, not for swimming.

pool is located in the sun, without and shade

the pool was small but quiet during the day and lovely to cool off in during the hot weather

pool is very small

room service very prompt

all restaurants we tried were fully booked so we asked the hotel if room service would be available that evening for dinner which they said it would be until 11 pm

there was minibar with very reasonable prices - i didn't use the room service but the menu looked good

room service food rooms with no windows when we arrived we were given a tiny room with an internal

downside was we ordered room service

the pool is perhaps a little small if you want to actually swim.

very nice lobby and intimate lobby bar and breakfast dining area

at breakfast were lovely but service was a little slow, but all guests descended at the same

our room was full of authentic decoration and features and the en-suite bathroom included a spa bath and shower, toilet and bidet and two individual sinks and a dressing table

pool was a nice retreat from the heat at the end of a day of sightseeing

the room service was very reasonable and the pool had great

were very busy so restaurant was not open during the day, only for breakfast and room service

pool

i ordered room service once and didn t receive any cutlery with it.

pool and not very clean -room service was terrible

great location walkable everywhere friendly staff good breakfast great having a bar to chill out

the staff were incredibly friendly and welcoming, from reception to the bar and breakfast service

the bar outside under the mushrooms as they call it was inexpensive for pretty large portions of

the groundfloor level with bar and restaurant is inviting and lots of design details

and tidy they are flexible with check in hours very nice people working on reception and in the bar definitely to come back

room service responded very quickly to requests

explained breakfast, pools, and room service

-no instructions for the coffee machine - no room service of any kind - pool on the roof was very intimidating, tried to go up there but felt

we had an expresso/coffee machine in the room but there is room service available too

the wifi in our room was a little intermittent, but otherwise it was an all round fabulous hotel and i

macarena on reception was very friendly and helpful, and worked out a late check out for me at no extra cost

lovely to have an honesty bar and access to roof terrace

a small honesty bar at reasonable prices was a nice touch

soft drink mini bar options were limited

, could maybe have done with a fridge in the room, but there was cold drinks in the honesty bar in the dining room

we had a suite and room service never replaced the towels so i had to take them each day from a trolly myself

had food poisoning symptoms after room service

i liked that there was room service though didn t use it

you don t talk to room service directly so there can be information lost in translation

cation is super, comfortable, overall clean, good room service,..)

room service was terrible

from the room service, the breakfast, the gym and massage area and rooftop pool and restaurant, the hotel

fran and belen were amazing ud83dudc4f 2- room service was very clean and

night room service was pretty bad, however they didn t charge us and offered a dinner at their

on the full light gym is quite small and would love for it to be bigger and nicer there is night room service which is standard for 5 star

no room service b

the menu for room service has the smallest selection of dishes i have ever seen in what is supposedly a quality

lack of facilities during the day - nowhere for coffee/drinks between 12-6pm and no room service at that time either

great staff well designed room great room service clean bathroom

room service and room decor

would have liked more choice on room service menu

lovely staff, really nice modern rooms, great room service, good breakfast, pool a bonus in the heat

ordered a burger and spaghetti bolognaise from the room service menu and the burger was good but the bolognaise was slightly poor, hardly any minced

ver picked up the phone)

on the other hand, room service were very keen to remove towels and partially used toiletries that didn't need

the staff -- front-of-house, room service, housekeeping -- all were friendly, courteous and helpful;

cubes was given)or buy ice

frigerator was replace the

room service was a shop bought pizza for which we were charged 17

the room was clean and

while there is is room service, there is no information on how to order it in the room

terrible room service, unexperienced staff at front desk.

room service is not very good you need to tell the reception to clean the room also you need to ask

room service food was not the best

room service was excellent including cleaning and facilities

very friendly staff, the room was super clean everyday with a water room service, very nice detail

also they offer room

the room service food was not good

i really appreciated the opportunity to have free snacks in the kitchen

small kitchen to make your coffee/tea and food if needed

ey have a complete pillow menu) 24h room service and breakfast service

we also had room service and their food was really nice too

room service was tasty, and we enjoyed the hotel bar on several occasions

only recommendation we would make is that one night the room service was quite long because everyone was ordering and perhaps there was less staff

are plenty pillows and still there are more to chose from

the room service meal was good, tasty and helpful after travelling all day

room service is available until 1 am for those who check in late

good room service

location is perfect, the breakfast was full and tasty, the room was clean and had every day room service

i used the room service for a meal on two occasions and it was excellent

quality of room service (dinner) could be improved (+) room service always available 24h and ready to deliver our order at a very punctual and specific (-)room service can be improved. (-)room service could have waited until after check out, felt a little hurried to leave. (-)a larger selection of room service menu. (+) good room service (+)great location, beautiful lobby, great room service. (+)friendly and efficient staff, very clean, great breakfast, perfect location, great room service, very confortable bed, very quiet away from the street noise not counting the church (-)the room service should replace used coffee cups

breakfast very good

the only problem is the wifi, the connection was very weak

even allowed us for a 2pm late check out

we took advantage of the small spa pool and my sister in law had a great massage

great location, helpful staff, very good continental breakfast

gs, cheese, etc

staff were incredible and the breakfast scrumptious

stylish decor , the wonderful breakfast , the honesty bar , the comfortable bed , the delightful and helpful

rooms, breakfast, the staff

helped arrange room service breakfast for a birthday

here is no full restaurant, but there is a very nice room service, and well, it's a spanish city, so plenty good food around

great selection freshly cooked food small menu but i have everything that i wanted and more the room service food was absolutely incredible i would give that a 20 out

also room service was quite stingy with the pods

water temperature irregular. no in house restaurant or room service. cold room temperature.