friendly indeed, everyone including cleaners, reception, restaurant etc, place was immaculate, breakfast lovely, room view with terrace brill, all round very impressed, defo

nice staff and really excellent choice for breakfast

breakfast excellent, dinner good/ excellent, beds very comfortable

hotel has a reasonable restaurant which provided a buffet style meal, foyer bar and pool (we did not use as too cold in late oct (+)the sixth floor was amazing , air conditioning was great so we could have a good sleep, the hotel bar was very good value, very clean (-) extremely loud bar guests and lifts (-)poor shower lack of bar staff

hotel nice pool outside view isn't that great i d stay stay again if customer service

room service was included

room service became even better, and all the staff is as friendly as the other year

nice room, polite staff, easy to find and good parking.

there was also free parking that always had a free spot for our car, hassle-free

washer machine big rooms great location free parking

no gym

view from our lovely clean room, fab breakfast choices and the staff were all lovely from reception staff, restaurant and bar staff and

i don't think there should be an additional charge for the gym

very good food, with lots of fruits for breakfast

gym is very basic, it only has space for a person

night time room service was terrible. inedible.

breakfast, rooms, swimming pools, room service, everything is amazing

room service is good too

found no flaws except for a small incident in which the person who delivered our room service order got a phone call and spent five minutes talking loudly on the phone in our room

wifi was not free and very expensive, no room service for breakfast had to have a packed picnic instead because i was too early for

the outside area also looks amazing with a swimming pool and loungers, unfortunately it was winter when we visited but i can imagine enjoying this

very nice swimming pool and terrace

attention to detail, beautiful location to have breakfast served each morning beside the pool overlooking the mediterranean and the lagoon

excellent breakfast. beautiful property with pool

the two beaches are less two minutes walk from the hotel and there is free parking to the rear of the property

kudos to the staff for providing great room service

friendly staff, comfortable rooms and ample free parking. muchas gracias!

good breakfast and afternoon you can order pizza or pasta at this hotel restaurant

its so easy to find and has parking just outside - a big bonus if you're not that familiar with driving on the wrong side

top service, breakfast is included, location is perfect, free parking.

the only thing was that there was no bar in the hotel, but it wasn't a big deal

it wasn t bar for drinks

wifi was good

clean, nice receptionist, good wifi

sized room with fridge, good sized bathroom with good showers & hot water, decent wifi connection

fabulous hotel, wonderful bar area and entertainment

price for breakfast

spa & bar ud83eudd2a

lovely bar staff and cleaning staff nothing too much trouble

breakfast buffet was somewhat limited

we were disappointed that room service stopped at 11pm

great location. great parking. room service.

roof top pool and breakfast choice., room service choice was great and reasonably priced

room service would be great, if you introduced that option, and had the bar open on level 1

we were tired when we arrived and ordered room service which was really nice and very reasonably priced

around room balconies lack of available restaurants at lunch limited room service

room service menu, had to ask for one

room service don t answer the phone

room service burgers were not great quality considering price

golf resort but no golf on tv no room service not enough top up of coffee and tea irish pub

lovely room with massive balcony. nice pool. great location. great breakfast and great staff.

staff in reception and in the bar were absolutely fantastic the rooms were spotless and

great facilities including a spa and a roof top pool

good location great wifi and aircon lovely staff

nice pool area,could do with more shade round pool maybe some umbrellas

always like tea and coffee making facilities in my room in a 4 star hotel, and if not, room service to be available - which it is not here

room service does not clean floor

porters, no room service no food except breakfast ,lunch 14

no kettle or room service

i was not given the number to reception and there is zero room service and only sandwiches at the bar, advertised as ciabatta but served on burnt bread

that the restaurant does not open on friday and saturday (possibly sunday) nights though there is room service (+) room service was good, reception staff were pleasant and (-)room service at nighy no where around to get food after 10 we arrived late (-)restaurant/room service not as advertised. (-) no food available on friday after we arrived, none on saturday except breakfast and only room service on sunday evening after 8pm

room was standardly equipped. wifi working nice

no restaurant and the bar was closed.

there were no other restaurants, cafes, bars etc nearby, although it was handy to have a supermarket beside it

the hotel is very modern and clean and my husband enjoyed using the facilities at the gym

room service was excellent and good value

only breakfast at pre booked times is available no restaurant bar or room service operating

was broken)

room service was not good.

no parking, no room service or restaurant for dinner, no phone line at the room

staff great, room service was excellent

friendly staff, room was clean with all required amenities and great room service

we ordered room service on both nights and the food was delicious

the room service was exceptional due to the personnal she also run the bar / resturante

room service is available in the evening but is rather limited

a little more expensive than other accommodation available it was definitely worth the extra with breakfast included and complimentary mini bar

an absolutely wonderful little hotel, perfect location, room really spacious and the breakfast lovely

breakfast is decent

really enjoyed the breakfast so it s definitely not a negative for us, but if you re looking for a buffet style

the reception and breakfast areas have been beautifully restored

overwhelmed 1 poor young man in the bar on new year s eve it was the only reason we booked this hotel to spend relaxing in the bar on

gave additional information bar and `restaurant staff excellent

and bar area useless so understaffed coffee machines not working constantly out of water farcical at

the bar closed early on two occasions and the bar staff were not very efficient and unfriendly

no room service or min bar

room service for take-aways e

bed and bed clothes were wonderful, room service absolutely perfect, nice view from windows!

good wifi + amazon lockers + free coffee, tea and chocolate at the entrance + comfy bed + bath +

excellent spa facility

bar next to restaurant was busy with locals so more lively

polite staff, clean rooms, free parking

could do with a nice bar for early evening/ late evening drinks

should have night bar restaurant service

ideal budget booking for a trip to cartagena. clean rooms and convenient parking.

easy parking clean comfortable loved the cava and chocolates surprise.

free wifi but only film4 tv channel in english but that s not the hotel s fault

restaurant and bar closed on sunday

excellent service, and good location for my needs. good free parking as well, spot on.

wifi was excellent

kids loved the pool and it was great to be able to get adjoining rooms to cater for a family of

comfy beds and very clean. lovely bar area and pool. excellent cocktails

it has a large swimming pool with a spacious terrace

also, you pay to use the gym

hotel with outdoor terrace and swimming pool

room service was daily and the hotel and room were immaculately

room service cant speak english and the pillow were unbleivable high and hard

room service

fantastic room service and staff

parking is good value, room service, the restaurant and breakfast are all good with lots of options and at a sensible

the night porter was so stressed,he was trying to take room service requests as well

friendly central hotel with daily room service

unavailablity of 24 room service. unavailabilty if free parking.

duly turned it around to please make up the room and arriving back around 7 hours later the room service trolley was in the corridor about 10 m away from the room and i wondered why the sign

fabulous room service menu

that room service was not available after 10

value for the price, but there are lounge areas to wait in which is a really nice touch and the room service is lovely and very good value for money

sushi on the menu for room service does not rock my boat

range green); noise outside the window - bar open until

wifi

wifi connection

try to call room service or front desk and you have to wait minimum 40 minutes for a response

even room service is great and is available by 11pm

that was allowed even if it entered other guests rooms, they said yes ud83eudd23 we wanted to get room service from the restaurant but they were too busy and recommended us to go get food in

unavailability of 24 room service or restaurant or cafeteria; water and coffee supply was short.

room service available despite the information booklets stating that is was supposed to be open

excellent location, wonderful staff and a very fairly priced bar and restaurant.

fridge bar if required

quiet and near some nice bars and restaurants

the bar terrace was closed in the evening we stayed

just 1small point, i smoke and terrace bar where you could smoke was not open all the time.

room service no minibar fridge empate only water bottles also room does not look like what you pay

we arrived on a sunday and there were no facilities open - no restaurant, no room service

inks served only with room service)??

we had room service we were too tiered to go out they did not get the salad right wrong type of lettuce no

did not have a bar

on our outward journey, the hotel staff had recommended that we eat in la togo tapas bar about ten minutes walk away and there we had the best tapas of our two week trip

convenient room, clean bathroom, good location, fast wifi

wifi is not very good

wifi not always available in room - but always available in lobby and public areas

bar / restarurant / cafe / breakfast also offered gluten & lactose free bread which as always

hotel should be 4 star rated, it's excellent in every way, covered parking area, air conditioning very good in room, beds large and very comfortable, very clean,

stopover, a very modern and clean hotel with excellent bar and restaurant attached

the hotel has parking as well

free parking