the staff were super friendly and helpful, the breakfast was delicious as well.

room service and restaurant close early, like 21 hours or so

very busy - the rooms are not heated enough and you don't have a clima conditioner in the room - room service wasn't fully operational in the

clean rooms room service comfortable bed

good room service food

the room service food were hmm delicious

i had to call room service every time i wanted to fill my ice bucket

another huge props goes to the room service, as they were also very attentive

very slow room service

room service ,

the neighborhood is quiet, the room service was delicious, and there's even a small park in front of the hotel

room service is good - one of the best carbonara i've had in colombia

north bogota and os safe and nice neighborhood, facilities are on and staff is very friendly, the room service and restaurant are very good and cleanliness and service is

design room service food was good staff at reception linen was nice internet was good staff for room

staff consistently kind and exceptional room service.

the food at the restaurant was great for room service and breakfast

also we were 2 in the room and room service always brought food and beverages for two but with cutlery and napkins for one

tv service the channels were basic, the room service was very slow

room service perfect

room service was very expensive for what i got

spacious room and room service was impeccable.

i like the breakfast, room service and location. la chimenea tambien me encanto.

staff, substantial american-style breakfast that can be delivered to the room, gas fireplaces inside the rooms

liked the food, breakfast is so goodand the burgers from the restaurant were amazing

fresh fruit and breakfast that was included every morning was delicious

re but extremely

like the large balconies the room service was excellent and the food was excellent

the breakfast

well located, helpful and nice staff, good breakfast, and great value

staff super friendly and breakfast great

ough it included fruits)

-room service / food is terrible

food in the restaurant and room service was truly perfect and creative

i had a minor issue with the food from room service so they comped it and added a free sunday brunch

cleaning at the room food by room service poor menu bad chef

and we couldn t order alcohol-we had to order it with room service from our room

ordered spaghetti from room service, received beef tenderloin with fries

breakfast and room service was also excellent

room service menu had a pretty good selection too

i liked that the property had its own kitchen and room service, which was reasonable and we enjoyed

breakfast had options. the location is bright and warm.

wifi was strong enough to have teams meetings

the wifi was excellent

friendly staff. comfy beds. good wifi. nice view

my first room). close to usaquen.

r when we ordered dinner from room service)

a lounge chair in the room. room service upgrade

really nice place for the price. and 24 hour room service

very big and nice bathrooms , breakfast and room service were great

room service

hotel is a complete mess personal is less than needed, it doesn t have room service, jacuzzi is closed, restaurant is not the same as in the pictures, restaurant

excellent location, beautiful rooms, friendly staff and room service 24/7

room service is 24/7 but only for the basics; food is not available after 10pm

pool was nice too

service was fantastic and the breakfast was fantastic

orden room service through the ipad they have on the room where you can do that and after an hour we

wifi. room service

with the food and being overcharged for things like a glass of water, 2 service fees for having room service delivered and if you order anything additional at breakfast than one dish per person

we had room service that was really useful because of the city corona measures

have stayed here many times but the room service food menu is awful

breakfast when the cook was temporarily out of pocket the manager lady cooked us breakfast herself

poor wifi

wifi is poor and needs attention

the breakfast was excellent

the wifi its not strong enough

bad experience with room service. breakfast came very late after ordering and food was cold.

we really enjoyed the room service which we used twice and despite one time making a mistake they corrected with

om service).

friendly staff. good location. good wifi. really good breakfast. good food

nothing much, service a bit slow sometimes especially the room service.

the decor is beautiful and the breakfast was very nice

wifi did not work & there were only two outlets for charging devices--one inside the bathroom; no

was peaceful. decent breakfast. cooperative staff. good location.

breakfast, fresh fruit and natural juice

both, breakfast and room readiness and cleaninig were fine.

only downside was that we couldn't get the wifi in our room so we had to go down to the lobby to use wifi

breakfast was delicious

wifi rooms no heating

i absolutely love everything about this hotel, nice breakfast, friendly staff and good location.

wifi in the room is a bit weak. i had to take a few calls in the lobby/restaurant

complementary breakfast was delicious, very colombian, very clean, warm jacuzzi with a nice view, room service 24/7, absolutely all staff were very friendly and helpful

room service - i had the best vegetable wrap of my life

good rooms. good breakfast. friendly staff. 24/7 room service.

asked for some desserts in room service and one of the cakes had mold in it

avoid the room service chicken

room service food was cold and dry and clearly not fresh

ke room service) because of covid

no food at night that s good for late night snacking on room service

room service for food or drinks till late night was also a plus

room service is amazing

tv , safe, room service too

room service menu is diferent than restaurant

the rooms are spacious and has minibar and room service

they also do s not booked additional person i requested at the location really bad wifi

the gym is very old, nothing what you see in the photos

we did enjoy their breakfast buffet and also their room service (the food was great) (-)the food at the restaurant is not good, at least the room service. (+) the staff was great, always with at least one english speaking at reception or room service (+) the asian restaurant at the top of the hotel was fresh and delicious, room service, comfortable bed and clean room (+)the best bed ever! great staff, good breakfast, descent room service, nice location. (+)room service dinner at very late time (+) room service was working like a swiss watch (-)waiters, claiming to not have a bill or receipt for the food and service we had at the hotel s room service (-)is very slow, room service once woke us up at 7 am and then continues to talk loudly in the hallway so we

maybe a gym?

ally, our fault for not speaking spanish

breakfast was amazing, cool gym

the kids were quite fascinated by the 'gold' theme

ere missing the breakfast offer )

the room service menu was a bit limited, and a bit hit or miss in quality

no tea/coffee in the rooms, room service only up to 10:00 pm

and great room service

od spaghetti, bad

services were great, like their transportation service, room service

of the rooms we had people that even moved the first dare to other hotel engeneering staff and in room service was under staff

the down side is that if you want food late at night there is no room service and you have to order from a food delivery service which will take a long time to

attention, late comming to pick up room service

menu for room service could be larger , and is too pricey

the room service was fast and the food delicious

the breakfast room is gorgeous

breakfast was delicious with a variety of

breakfast was lovely and staff were so helpful

the location is perfect very centric, the gym is super cool, the space is super nice

the hotel itself including the rooms and dining area were sparkly clean and with daily room service

also the room service was great

ordered room service a chicken grill and churrasco in both of them the salad leaves were wilted and old

location , nice room, the room service gentleman was very nice and polite

room service was good

reasons i chose this hotel was the convenience of being able to go downstairs for dinner or order room service after a long day out

the guy that brought the food for room service was very nice and so was the bartender.

room service: this was a disgrace

lousy room service and without variety of dishes

if the restaurant would be open) i was desmayed to see that the restaurant was closed and no room service

in room service is excellent with a good menu

at the same time, there is 24 hrs reception, there is a nice breakfast, there is room service and everything you expect from such a level hotel

room service by one member is not good but i will not rate anything else but a 10

variety of food selection, no air conditioner in room, slow room service and laundry

the restaurant and room service was a plus

little details: one night they forgot my room service, phone in my room wasn't working

ever seen in a hotel, from breakfast to reception desk, they help you, they take your order if room service's lines are down or busy, open the doors for you, lend you umbrellas, calling you by

room service was ridiculously late two days. a part from that, it was really excellent.

they even hooked me up with hair styling room service

room service should be improved.

room service, laundry service show in response and i would think not worth value

way they handle room service

the room service menu is not bad and inexpensive, overall good value for money as well as exceptionally

the wifi, was so slow

good breakfast and strong wifi

feeling safe at all times. excellent room service.

the wifi was not as good and the room service food was bad

the best part was the room service

has a gym and a restaurant that offer room service and the staff try to be helpful at all times

room service top service

the restaurant and bar serve incredible food and drinks

only improvement would be the breakfast

clean, beautiful, comfortable, incredibly delicious breakfast, very attentive staff

and the breakfast was really yummy

great location! delicious breakfast

breakfast wasn t buffet

room service is inconsistent

quiet and safe location, smooth check in, good room service, check out easy

the room service closes to early.

room service is very patchy, coffee sachet is supposed to be changed every day but it isn t

you order the same thing, you won t get the same thing), towels

expensive no room service on sundays

room service is very basic, with too little choices, and not being able top order from the japanese

better room service set-up

room service until 8 pm and after 11 am

room was well laid out and comfortable. bathroom and bed were excellent as was room service

got room service too which was great

was very impressed with everything from the staff to the cleanliness to the restaurant/room service

gym with sunroof on the top floor great

temperature at gym to warm to work out.

wellness spa is actually an open corridor area between the 10th floor emergency staircase and the gym

breakfast was very good, and the location is super convenient

the breakfast and location were very good.

i love the location, the room was excellent and the best was the breakfast included.

breakfast simple but overall of, nothing special.

facilities are good, breakfast must be improved

friendly staff great room service very clean close to many restaurants

the room was incredible, and the room service is very efficient !

very clean, staff very helpful, the room were just beautiful and the breakfast fantastic

parking

somebody is reading this, room 308) and my phone and computer

wifi is really bad,always cut off, very slow wifi

the room service order was mixed up

the quality and limited choice of the food available from the room service at night.

i asked the room service to bring those devices

limited options for room service at night, but the few options were excellent!

rooms and room service was excellent

room service menu

i ordered room service and the food came quickly and was delicious

everything except the food in room service

they helped us to be in a connecting room and the room service was soo

amazing breakfast and room service

non room service

location ,and staff very attentive , bed is very comfortable , hot shower and room service great

you cannot order room service, there is no mini bar on the room

no room service or minibar

hotel restaurant, terrible super slow on orders and no room service.

the background music in the bar and restaurant is too loud.

nothing to complain. breakfast options can vary a bit more.

very good breakfast with wide variety and able to order items separately, great service and staff who are

especially erika at breakfast greet us with smile and warm welcome every morning

add the expresos on breakfast

but they were very accommodating, bed was comfortable, breakfast has a lot of options, prompt room service after a late arrival

24 hours fresh hot food from restaurant room service with very reasonable prices

room service could be a bit faster too, sometimes the food was a bit cold or the order was

bad service, long check in long check out, awful room service. really bad experience

ok, i had a registered credit card through booking + they checked it during checkin, i ordered room service the first night and no problem

experience during the stay, at checkout i requested separate bills for my accommodation and my room service

the room service was efficient and timely

had room service and it was

small details show needs of maintenance: phone numbers on the webpage not functioning, internal room service not functioning, wifi not functioning a whole evening, toaster out of order

hotel would get a decent review if it weren't for the fact that we were incorrectly billed for a room service charge - a significant amount for something we did not order or receive

great room service and staff in general

the location, the staff, breakfast, price

please you need to upgrade your cook and breakfast servings. the staff, again, was amazing.

the bed and the breakfast

the wifi could be a little faster

delicious room service and breakfast

me, not a fan of going up and down to get to the kitchenette or bring up my food when i have room service

3) clean rooms with daily room service

the room service ladies are the best in my opinion

no room service after 10pm

room service staff very friendly and polite

location. has parking lot.

restaurant food absolutely delicious. location perfect for what we need. parking!

carlos (front desk), andres (restaurant- room service) and mayra (housekeeping) many thanks for everything you guys are amazing (-)room service was unacceptable. waited 1.75 hours for coffee and empanadas (+)service was amazing, the location very pleasant and safe, love the 24 hr room service, lgbtq friendly staff (+)location. staff. food . cocktails. room service.

wonderful location, bar and staff. been here multiple times, since 2010.

wifi was aweful

is a joke, it doesn't even work, its listed as a facility of the hotel but is in fact part of the spa and requires 4 hours to warm up since the unit that powers it is insufficient

was super welcoming and nice - one of the best experiences ever in both bar and restaurant

breakfast in the morning was simple and delicious

breakfast could have been better maybe it is just because i am not used to what colombian type of

the hotel's wifi was fast enough for me to plan my time exploring the city

the hotel's wifi was fast enough for me to plan my time exploring the

the breakfast was delicious

it is a full premium gym that you can use just by being a guest and i loved it

also the breakfast is included and wonderful

everything was thought of with the room beibg perfectly clean and breakfast having multiple options

i love that it has a kitchen for the people that like to cook themselves

excellent buffet selection and eggs cooked your choice. new room service menu

hotel, very friendly staff, delicious breakfast with room service optional and no additional charge, we stayed 3 weeks and we loved the hotel, for sure

old tv set old towels no room service after 10 and no information about it

also they didn't have a room service menu, though i think i may have been able to call and ask to get something from the

breakfast was great with lots of choices

clean, modern, all new, great staff, helpful and they had room service including breakfast!

breakfast excellent, a little noise because the discotheques close

the breakfast is good - hot full breakfast

silence, very clean , good breakfast in the room no extra charge, locationand employees education wonderful bed super

great staff, wonderful breakfast, room was spacious and clean.

kids (ages 4 and 6) were able to order room service while i was showering and the room service operator fulfilled their order w/o getting (-) very clean rooms and excellent room (+)best buffet i've ever had at a hotel, and worse comes to worst you can always order their 24-hour room service which is good as well (+)friendly staff, very nice spa and view from the rooftop, nice drink bar on ground floor and great room service :) we will visit this hotel (+) friendly staff big size pool perfect spa facilities great breakfast good room (*) otherwise housekeeping, front desk, room service and breakfast buffet staff are friendly and offers great service (+) the facilities are great and the room service too (+) also fast room service (*) room service 24 h that is a plus

nice buffet breakfast, nice gym, nice pool.

breakfast buffet is awesome

spa and pool with rooftop terrace were great

the price the staff the spa the food

wonderful breakfast

oices a bit limited though), good blinds in the room, nice bed

the breakfast was good but with limited options.

the breakfast are always good with fresh fruit, eggs made to order

very nice breakfast

the room service , the showers ,ahh hot

but keep in mind this is a boutique hotel, so the restaurant it's open til 9:30pm or so and the room service is open until 10pm

the room service seems a bit expensive and their restaurant prices are kind of high for the amount of

cleanliness room, wifi and room service staff

room service

parking lot is too small and it s difficult to get in and out.

the mini bar was very well stocked, i liked the fact that there was a full kitchen, even though we didn t use it, we did use the coffee maker everyday

there were parking avail at no cost

with eggs made fresh how you like them - umbrellas were provided - the room had a well equipped kitchen, with a hob, oven, sink and fridge/freezer, although basic ingredients such as oil and salt

parking lot is in very bad condition and there is no way you can see the exit to the

good breakfast, very clean, great location

very nice staff, complete breakfast, great location.

good simple gym

there were a lot of local people with kids and dogs, so i felt safe

very clean, great staff, amazing location, good breakfast

location and room service

we used the showers in the gym before our flight and they bought up showers/ let us use a meeting room to pack our suitcase

cons: no ironing facilities in the room; gym poor as in not much equipment.

noise from bar next door

parking is a bit difficult because it was in the basement, but i am glad it was available

no room service

room - well cleaned, customer service top, bed super comfy, not noisy, room service was fast

everything but the room service no consistency on the meals

breakfast was great and room service really quick

pay for a head cover for the swimming pool noisy room,you hear the traffic even on the 8th floor room service had to pay right away instead of when checking out wifi not the best rain drops down

there is nowhere to make a cup of tea and it must be ordered through room service

rooms are a little outdated, room service and restaurant was closed during our stay.

excellent location, big room, room service

there is no room service on sundays so i had to have something else but the hotel would have aranged a meal if

kettle in the room to make a hot drink although able to request through room service

assortment of breads and fruits at the breakfast

the breakfast was varied and delicious and the pool area was nice with sauna and steam room too

excellent breakfast and staff

room service is never open and no apologies or even attempt to provide something

no room service. any place in the shower to put your shampoo or liquid soap.

no room service

nice room service

wifi in the room did not work.

the solution was that they would boil it in the kitchen and bring it up wrapped in foil

the only thing mugs in the kitchen were not clean.

the breakfast was awesome and the water circuit in the spa was well prepared and good for a moment of

very small gym

i hire a flat, i expect a kitchen with some basic equipement, kind pots or pans