whole hotel is amazing, with swimming pool, little zoo, very good food at the restaurant, amazing breakfast buffet, and the room was absolutely amazing

pool dirty

hotel was clean and comfortable enough, the staff were friendly and the pool and children's play area were nice

also there weren't enough towels for the pool

quiet hotel, with nice clean grounds and a few things to do right there

staurant, swimming-pool, kids playground, billiards etc

the restaurant is open until 10pm and room service was very reasonable ($2 usd for a late night cappuchino) (+)hour room service was very nice

nice mexican breakfast

breakfast was great. the meal was very good but on the expensive side

cluded) - staff were very friendly and helpful

room comfortable, clean, the breakfast deliciuos and the cost of the stay with my family exceptional considering the vacation

clean. nice pool area.

it has a swimming pool, towels are available at the reception

of plugs for devices and pc - so important, but so many hotels neglect this, for a fine swimming pool, good restaurant at reasonable price

the air-conditioner unit was new, excellent wifi connection and great to have a smart tv (with netflix and youtube)

before the airport (or after) it offer what it was listed, unfortunately some other guest had a pool party going on until late at night and it was bothersome only one of the elevators worked and (-) showered in a pool of dirty water

had the parking lot 2 blocks away from the hotel

the swimming pool in a secluded terrace is another plus

) the wifi worked great

the swimming pool area and the breakfast at the restaurant.

parking space is not in the hotel, so they take your car somewhere that you don't know how far and

the parking place and some noise.

room look like disgusting no hot water parking sucks

and the parking is free

is not clean, it smells bad plus the parking area looks terrible

great location, nice size room, free parking, wifi.

ok wifi

arrived at hotel 7am early but they do early check in for us

room service everyday and fresh bottles of water

the staff is very nice, the wifi works well in every area

wifi wasn't working during most of my stay, however i could connect my netflix thru the tv

good value for money and wifi seemed to work well

clean rooms, showers with actual hot water, decent wifi, central location, helpful employees

is situated in the heart of centro historico, great little hotel with the basics and free gated parking

is in front of the port and center the private parking, the staff very cordial and attentive your manager pending

parking is great behind a gate maned by staff

great location to the waterfront and zocalo frees secure car parking

room service was taking a bit long time and it became many orders that did not arrive as ordered

room service is a plus

room service is slow too, even after tipping a staff member who took our order in lobby area 100

on site restaurant is a great plus as is the bar area, pools are small but okay for a dip

the rooms we had were big and comfortable, the swimming pools and gym oh a very good standard

the pool was amazing but the bleach was too strong. room service was great

the pool was amazing but the bleach was too strong. room service was great

close to airport. food room service

breakfast.

wifi did not work well and not good cell phone reception in the room.

room was clean, comfortable, free breakfast, front desk excellent and professional, the shuttle service to the airport on time, and

distance to the airport and shuttle service nice room and comfortable beds

tried to call room service 5 times with no success

the room service was very kind

to repare them but the next day they did not work again so we were first not able to call the room service

there is a small but nice rooftop pool and a gym on site, and secure underground parking

excellent wifi

clean and friendly. very professional. good value. on site secure parking was a bonus.

huge secure parking

the pool area could be cleaner and would also

om 125)

the rooms were clean and the gym and pool was good.

the pool and location

the hotel is getting old and with not enough maintenance, it wasn't available hot water, the pool area was modified and now it's too small to really enjoy it

you have sea views from some of the rooms and there is a pool on the roof

location, helpful staff, room service was good, nice big room with ac, the pool was great

pool on roof

rooftop pool - close to everything - breathtaking view

- there is no parking, it is a valet parking guy that takes your car away to who knows where, outside there are

location is great. room is good. the pool es small but it is clean

balcony, pool, air condition and restaurant

lobby was very nice as was the swimming pool

the only thing i didn't like was room service. the food was horrible.

room service the worst

the room was at the top of luxury and the room service affordable.

trays of room service stood on the hallway for two days

the kids really liked the pool

the pool was pretty great and they had plenty of towels for the pool

parking, breakfast

wifi is good

hotel is very cute and well built, with a big swimming pool, a restaurant, private parking closed by a gate and it's in a calm and silent area

hotel is very cute and well built, with a big swimming pool, a restaurant, private parking closed by a gate and it's in a calm and silent area

the ac and wifi was very fast as well

wifi was slow most of the time.

was hard to lock the balcony doors, there was no wifi inside the room

wifi is poor

they also provide roku tv and wifi

hot shower, strong wifi

did really enjoyed the pool and the location of the hotel, very central and close to te beach

pool is big enough for three overweight children and no one more

didnt get the breakfast with the room, but the two times i ate were delicious

nice clean rooms. good breakfast options included in the price. a good value

different breakfast options every day

clean. good wifi. close to ado. onsite restaurant.

wifi wasn't good

nowhere to change at pool and having to pay deposit on towel at reception. spoils the enjoyment

cleanliness of the rooms and the view, the pool could use some more clean water

and the valet parking was pretty slow

very small pool for too many people

let parking)

rapido wifi, muy bien instalacion de enchufa y seguridad.

cheap price for room, good room service and hot breakfast

the breakfast was basic but good

breakfast was good, except that most of the time there was only one main dish, the attention i

the swimming pool is just enough family with kids up to 12 years

the breakfast was amazing. and the pool was clean.

wifi was good and fast

there is a pool in the hotel and an elevator

pool is really good

there were no lights in the pool area and it was freezing

has a nice pool, good location, several oxxo bearby, block from the sea

i paid for a room with balcony and view to the pool and bathtub and they give one totally different

- car parking - very friendly woman at the reception - very affordable

we had to park on the street because of their limited parking space, but it was safe

parking garage

english speaking staff, parking in a gate

i saw there is a big parking place but i was by bus so i didn't use it

changed to a different one later) the wifi is low and unstable

this room

no wifi code was provided

air-fryer, stove, coffeemaker, microwave, blender, full size fridge, also nice is individual wifi router with super good and stable connection

they had a very nice pool that was nice to swim in

the beds are amazing, it s very clean, room service is great and the staff is very

the pool was nice but could be cleaner

the opening hours for the pool. need more

secure parking comfortable very clean

over a block to the beachfront, great parking, staff wonderful

room service is charged a lot extra

beds, nice linens, good bathrooms, excellent water pressure, pet friendly, all day restaurant, room service, pool, friendly and very professional staff, close to malecon, free parking, valet,

modern room, all fixtures in good shape, comfortable beds, nice crisp linens, room service

good equiped with gym, pool and play area for children

linens, good bathrooms, excellent water pressure, pet friendly, all day restaurant, room service, pool, friendly and very professional staff, close to malecon, free parking, valet,

stinky rooms, the air conditioning is deprived for that heat and no other amenities besides the pool

it would be nice if they also opened the pool at night time.

everything was clean and the pool also was clean. the staff was very kind.

i liked the pool and the location near the beach.

we also had a room next to the pool and by the reception

the view on the swimming pool is great