location, staff, pool, bedroom

the rooms, design, staff, daily breakfast and the view from the pool area onto the sea is amazing

breakfast where excellent!!!

only breakfast

the spa was very nice too

room service the smoke detector flashlight above the bed very annoying

no room service. the restaurant area gets too hot. is expensive.

thought the staff,

om the front desk, room service and restaurant, vale, cleaning and everything else were exceptional and very helpful

parking lot entrance extremely narrow, elevators not accessible

was very clean,comfortable bed, staff was great. room service was great.

room service was very good and great price

the restaurant is not the best but their breakfast was good and their room service was very fast

the facilities are great for families

underground parking

is through the sister hotel holiday inn that also allows access to its pools and a great buffet breakfast at a reduced price

the breakfast was offered at a different hotel, which made it inconvenient.

the included breakfast met our needs and had a little variety from day to day

breakfast was good, nice pools, funcional wifi, clean and silent

we also enjoyed the breakfast

iove the customer service and excellent room service !

the ocean view. spacious suite. great room service.

room service was bad

room service and food service at the pool

are very good, fair and reasonable priced, good staff and services, nice for families with kids (pools, kid club with lovely carers) (-)is no playground for kids and not much kids entertainment, the food is too pricey, some of the rooms do not have (+)great for kids (+)i love the pool, i felt very safe my kids my playing in it because is not more than 4ft deep

room service & location

i like everything the pool, food , services

excellent food and good value for the money. beautiful garden and pool.

facilities a bit dated; swimming pool was quite hot & un-refreshing; traffic noise.

the pool over crawd

price for the amenities and room space, many nearby places to eat and buy food/beverages, room service was also great

elevators not working tv with distortion cold water dirty curtains valet parking very rude

has good parking and grocery shops around

we weren't able to negotiate the grade of the parking ramp, but they were gracious enough to allow us to park on the side, in an area where are

they have a mandatory use of valet parking if you wanna use the

nice pool and comfortable bed

roof, good swiming pool, large bed

location was excellent, parking available

the valet parking wouldn t even say hello and had very little interaction with customers

size, lobby,parking

nice spacious place with extraordinary breakfast options. good parking right under the hotel.

nice pool area very sad

beautiful setting on the beach, lovely pool and restaurant. good value.

room, bed, balcony and ocean views and pool all great. staff friendly and helpful.

stayed here for my personal trip and i am satisfied with the general facilities apart from the pool

a small number of rooms with a balcony, we had a window overlooking the pool and sea, buy you can't open it

the beach and pool

location, beach and pool.

great location dynamite pool. in front of gulf

good facilities, including gym

we liked that it was beachfront and everything was nice, the pool, the staff and the breakfast

location, great pool and access to the beach, good cafeteria service and outstanding room cleaning service

access to the beach bars and clubs around breakfast buffet included beautiful view to the

everything was clean and the pool also was clean. the staff was very kind.

stinky rooms, the air conditioning is deprived for that heat and no other amenities besides the pool

it would be nice if they also opened the pool at night time.

the food so so but acceptable , about the service at the hotel great the swimming pool is very good i also was expecting something bad i think they should get a profesional

safe parking, friendly staff, beautiful views and spacious balcony

i liked very much his pool and the building

the hotel is very loud from the street and from the pool

nice beach near about 100 metres. jazuzzi and pool was nice.

i liked the pool and the location near the beach.

we also had a room next to the pool and by the reception

the view on the swimming pool is great

beds, nice linens, good bathrooms, excellent water pressure, pet friendly, all day restaurant, room service, pool, friendly and very professional staff, close to malecon, free parking, valet,

room service is charged a lot extra

modern room, all fixtures in good shape, comfortable beds, nice crisp linens, room service

the swimming pool and the room. it clean and comfortable

the pool chairs are not in good conditions

the beds are amazing, it s very clean, room service is great and the staff is very

secure parking comfortable very clean

swimming pool was very, very dirty

over a block to the beachfront, great parking, staff wonderful

got at first one by the parking lot and there was way too much noise)

they had a very nice pool that was nice to swim in

wifi was good and fast

this room

no wifi code was provided

changed to a different one later) the wifi is low and unstable

air-fryer, stove, coffeemaker, microwave, blender, full size fridge, also nice is individual wifi router with super good and stable connection

english speaking staff, parking in a gate

i saw there is a big parking place but i was by bus so i didn't use it

- car parking - very friendly woman at the reception - very affordable

we had to park on the street because of their limited parking space, but it was safe

parking garage

has a nice pool, good location, several oxxo bearby, block from the sea

i paid for a room with balcony and view to the pool and bathtub and they give one totally different

there were no lights in the pool area and it was freezing

there is a pool in the hotel and an elevator

pool is really good

rapido wifi, muy bien instalacion de enchufa y seguridad.

clean. good wifi. close to ado. onsite restaurant.

wifi wasn't good

cheap price for room, good room service and hot breakfast

breakfast was very good

the breakfast was very tasty

the breakfast was amazing. and the pool was clean.

the swimming pool is just enough family with kids up to 12 years

hot shower, strong wifi

very small pool for too many people

nowhere to change at pool and having to pay deposit on towel at reception. spoils the enjoyment

let parking)

cleanliness of the rooms and the view, the pool could use some more clean water

no parking lot aside the hotel

you have to leave your car keys at the parking lot

nice clean rooms. good breakfast options included in the price. a good value

breakfast that was supposed to be included was only for one of us and was not a good breakfast

nice breakfast buffet/nice waiters

also, it was the first ever hotel i saw in mexico which inspite of having breakfast included in the package, gives you a fixed limited menu to select the breakfast from

the parking area is small

the valet parking was fast and easy to use

hotel is in an ok location, not too far from the center, reasonably clean, has a parking and a nice pool

pool and jacuzzi are nice

didn't like the way to access the parking lot

close to airport. food room service

pool clean and quiet

beautifully furnished, clean, free onsite parking, close to airport

clean, comfy beds and linens, cable tv, outside pool

room was clean, comfortable, free breakfast, front desk excellent and professional, the shuttle service to the airport on time, and

was hard to lock the balcony doors, there was no wifi inside the room

the ac and wifi was very fast as well

wifi is poor

they also provide roku tv and wifi

wifi was slow most of the time.

trays of room service stood on the hallway for two days

room service the worst

the only thing i didn't like was room service. the food was horrible.

the room was at the top of luxury and the room service affordable.

the pool was very clean too

balcony, pool, air condition and restaurant

lobby was very nice as was the swimming pool

the pool was amazing but the bleach was too strong. room service was great

the pool was amazing but the bleach was too strong. room service was great

the air-conditioner unit was new, excellent wifi connection and great to have a smart tv (with netflix and youtube)

the pool and location

the hotel is getting old and with not enough maintenance, it wasn't available hot water, the pool area was modified and now it's too small to really enjoy it

you have sea views from some of the rooms and there is a pool on the roof

location, helpful staff, room service was good, nice big room with ac, the pool was great

parking is out of the hotel facility

- there is no parking, it is a valet parking guy that takes your car away to who knows where, outside there are

like that parking for vehicle was not on property

a little bit old hotel, crowded pool