staff are friendly and attentive with room service everyday

wifi poor

parking round the back too

friends staff, good parking, very clean rooms

lots of free parking

no signal unless hooked into the wifi which there is free access too

wifi connection on top floor is poor

wifi password could have been marked more clearly - it is attached to the tv and the fridge in the

comfy bed. quiet room. shared bathroom, free wifi and parking. lovely breakfast.

the owner was very pleasant and welcoming bed was okay free wifi was good

no wifi in the room.

wifi wasn't great

good choice of breakfast, full scottish was superb

shower was poor needs replacing and the wifi for guests was terrible.

good choice of food for the breakfast

staff friendly and very helpful, nice room, room service if required.

the room service was good

to see and halal food etc which was big help really appreciate and if we asked for something room service adnaan gave us towels or tissue rolls and we sat to eat he made us comfortable so

they didnt do room service i had to ask fro everything they always forget about it because of not enough staff so

breakfast thrown in with lovely big bedroom, staff all very helpful, nothing to much trouble, room service also available

cept room service)

room was fine but we thought it could do with a table and chairs, particularly if you had room service

helpful staff, comfy bed, amazing shower, fantastic outdoor seating area, outstanding food and room service

i also wasn't informed of breakfast so i assumed there was no breakfast

journey from norway to manchester then on to kirkcaldy the hotel couldnt provide us with food or room service everything was closed as it was new year

just the fact that there is no food/room service after 2.30 pm

we had room service sunday, which we like to do, a plus was 11am checkout so it was a nice chilled out

the excellent high tea, the friendly staff , room service.

wee bit on the dear side for what it was like it was a breakfast in bed but u where changed for room

auto upgrade quiet room service was excellent at reception andrestaurant

had room service breakfast and it arrived at the time we requested

was great, the staff were brilliant

graded) room, huge bath, very comfortable bed, great room service

room service for snacks very welcome

grounds, lovely

a cosy, the beds were comfortable and everything that was needed to cook a proper meal was in the kitchen

the kitchen facility was perfect - it came with all the essentials

free wifi and parking

everything was very clean and the cabin had everything you needed from kitchen appliances to board games

everything was easy to find, very clean and there was some toys plus games for the kids

ample parking

the location was perfect for st andrew s and surrounding golf courses.

extremely helpful staff on the front desk and breakfast crew very friendly and attentive

breakfast room is the conservatory looking out over the lundin links golf course and across the sandy beach to the waves of the firth of fourth estuary on a clear day

room with a balcony and stunning views friendly staff, great evening meal full scottish breakfast was a treat would definitely recommend the old manor

very close to coastal walks and golf course

great breakfast and the pub meals were really

location as my family were going to a wedding in aberdour golf club and it was only a short walk from hotel

parking room was spacious clean lovely bathroom bed comfortable room 20 good in bar amazing

location for aberdour golf club

all food was excellent freshly made /breakfast /lunch/dinner/.

very friendly hotel . staff was excellent .breakfast was fantastic .

we arrived late but they still arranged for dinner from the kitchen that had closed

well kitted out kitchen, some condiments, tin foil, zip lock bags and cleaning materials supplied

there was nearly everything required in the kitchen

fingal is a great experience all round and breakfast is worth a mention to

breakfast, so very disappointing

breakfast was great and the close proximity of the tram is ideal to explore the city.

the dinner and breakfast were of the highest quality and standard

i highly recommend the brûlée porridge with whiskey for breakfast

the room service qr code wouldn t work for me but that could be operator error.

the food was excellent both from room service &

we had room service and the quality of the food was excellent

room service menu is great

room service. the main course was a little cold.

room service as well if so

excellent room service, lovely motel, peace and quiet

room service, amazing breakfast, very kind and good staff.

bar service in the evening sounded fun but we didn't partake

they assisted with local transportation and tourist information as well as an early check in and early morning check out

room service and restaurant excellent

bar and restaurant were lovely

room was large and very comfortable with good wifi

nice decor in bar & restaurant area

perhaps if anything a better wifi signal on the top floor would be appriciated but it was enough for me to do what i needed to

the breakfast was absolutely delicious and we even got room service our first morning which we so appreciated

staff room service location

staff, both at the front desk and room service were fantastic

no room service no room

sudterrain room right in front of laundry packing area. a bit lacking in privacy

the sofa bed was ok-ish for kids but not very solid for adults.

room we stayed has a layout that suits for a family with kids

the sofa bed was ok-ish for kids but not very solid for adults.

early check in

room we stayed has a layout that suits for a family with kids

ordered room service dinner - the food was brought, but the wine forgotten, when i asked for it i got an

50 for room service a bit disappointing

from twins to singles but failed to inform us of the requirement to register a credit card for room service

there was no obvious room service, which was a disappointment and the sound insulation was poor meaning i heard

this also forced me to have room service and got burnt pudding and next morning my breakfast missed toast that after i flagged

room service and bar prices were ridiculously cheap

24 hour room service menu

we even could request a later room service for a lie in

we used room service for our meal and were very happy with this

good location, nice clean room, excellent breakfast and room service and staff were brilliant.

breakfast & room service

i ordered room service and the food was delicious

hotel, stunning rooms and roof garden, staff excellent and even room service food was good

glorious bedding and fantastic breakfast in the room service

room service was fantastic with delicious food

room service breakfast was amazing nothing was too much trouble

the room service meal was delicious and we will be back to eat in the restaurant based on that

very responsive to any question, comfortable beds and great room service menu

did not use dining room but had room service breakfast which was good

an issue with the phones which was not communicated so i spent quite some time trying to call for room service and getting a busy tone over and over

room service no 24 hour

breakfast was lovely, and room service was available free of charge

bar closed early and was advised we would have been charged room service rates for a drink which we declined

pizza available for late night room service despite leaflet in room showing variety

room service would be a plus, the phone in the room has a little light that will stay on the whole

lack of room service/restaurant (other than for breakfast). (+) super breakfast room service (+) room service breakfast always on time and delicious (-) room service stopped at 9 (+)bed was very comfortable. bathroom lovely and warm. good room service. great location and quiet (-) room service would have been helpful (-)mini bar or room service so has to drink the bathroom water (-)room, incomplete room service, expensive at over 900 for three nights, expensive breakfast at 18

lovely little bar in reception

very comfortable beds and an actual bar fridge

small bar but we didn t use it

room was big, bed was so comfortable, the mini bar in the room was handy and topped up whilst we was out, the ensuite was massive, the hotel staff

room service was exceptional and helpful

forgot cups & cutlery on our room service

put cooked breakfast down for room service

2 weeks of touring scotland we have never had a case where the empty plastic bottles were left by room service and not replaced, and there were much cheaper bookings where they were replaced free

in the room there was no info on wifi or room service

was told it was 24 hour room service but phone rang out at reception at around

not enough bar staff for saturday evening no room service after 11pm

room service on the evening arrived very quickly

we arrived late and asked for some room service and asked if it could come pretty quick as we had a 9 year old with us and staff were

i contacted them to ask what this was for as i didn t get any upgrades/room service/drinks or anything and they just said they hadn t charged me anything extra and to

ordered room service, was ok - not as nice as i would expect for the price

we ordered procsecco through room service but it didn't come with a ice bucket

great location, fantastic room, great room service

sandwiches via room service as returned after 11pm

daily room facilities from coffee, tea, hot chocolate were too generous

housekeeping wasn t as good as i would have expected, a used room service tray was left in the corridor during our whole stay

i loved the room service in this hotel as they take care of the details and thier toiletriesand amenitiesare

when we checked out for services, e,g service at breakfast and we had already paid for breakfast; room service ie for making the bed and changing the towels, we had already paid about 500/night

a must do is the rooftop bar overlooking the square with views across the forth

bar very good

room service was slow - and the reception area always seems very crowded with parties and wedding

drinks deliver as room service could have been chilled.

room service was excellent and breakfast in vip room great too

small thing - three days of room service, each time utensil or condiments were missing

ordered room service and had fish and chips from the menu

all the staff (especially reception and room service) were professional, very helpful and friendly (+)spa it was very clean the beds were really comfortable the breakfast choice was great and also room service menu we also went to number one restaurant had the 7 course meal which was outstanding (+) staff were very attentive, room service was of a high quality and breakfast was delicious (+) incredibly comfortable, central location, staff very friendly and helpful, attention to detail, room service food was delicious (-)room service food left something to be desired (+) 24 hour room service was nice to have when trying to switch from canadian time zones (-)have been great if pancakes were on the room service breakfast menu - not a gripe - just a personal choice point (+)room service was amazing. room beautiful .

but at the balmoral they had equipped the room with kids dressing gowns, a secure step in the bathroom so the kids can brush their teeth, kids shampoo

with your luggage, to welcome notes, night time turn downs, heated towels,milk & cookies for the kids

and there is no place for families to sit and have a drink bar was too busy and we got told the kids couldn t be in the bar so you have no place in the hotel to sit with your children, 1st

the breakfast was great quality

food was amazing and room service was spot

view from the window, decor, comfort of the bed, robe provided, waterfall shower, toiletries, room

we got a great room with a view as requested and the room service, even if the restaurant wasn't opened yet, was amazing

dining room and bar were closed during my stay but room service was delivered without fuss

staff were exceptional at all times from checking in, room service, bar, breakfast, bag drop etc

room service was fast!

breakfast room service is free if you included breakfast with your stay and was extremely nice with fresh

no room service

location, room itself is very nice, room service and staff very friendly

free room service is a night touch and the staff were lovely

the wifi didn t work properly.

the room was really nice; big comfy bed, cool decor, had everything we needed. wifi worked well.

) the usual female staff member was on later and comped us late check out for our trouble and i'm sure will sort a fire action plan for

wifi poor in bedrooms.

few small things could have been a bit better: - the wifi requires logon and personal details to be given to 3rd party provider - it somehow seemed

the dinner and breakfast were beautifully cooked, we enjoyed everything about our stay at the ship inn

comfortable the staff were all very kind and helpful even although they were coping with a busy bar and covid 19 regulations

bangers and mash for dinner superb tasty breakfast with gorgeous views over the bay cosy bar with log

clean, modern, staffing, ambience,food and the best breakfast ever

breakfast was excellent - great bar area

room service was also good

room service was excellent

one of our room service meals was not hot , which was a shame as the food there was lovely and presentation

arrived late after food was finished and they went out of their way to ensure i got room service

cleanliness, food service location ambience facilities, little attention to detail, like the bar staff cleaning the optics and shelving behind the bar, instead of messing with their phones,

staff gave us a credit for room service which we appreciated

but at least there was room service available

balcony was the best part , great view of the christmas markets , 24hr room service is also

30pm and hoped room service would still be available

ce food) but it might have been nice to have some salt/pepper/condiments with it

ironing facilities, a fridge, a safe, full array of toiletries, complimentary water, phone for room service

good location, very clean rooms , good room service, helpful and friendly staff

ily) room service, great breakfast

super friendly staff, always a smile including the room service staff

limited tea, coffee facilities in room. no room service menu or info on pool times

no room service due to covid restrictions so cannot give a score

friendly staff and excellent room service

i have room service during my stay and i cannot fault this service

we enjoyed the urgent room service

room service was very prompt and reasonable