scheduling room service was a headache when it's normally a day to day thing; unless you put a do not disturb

complimentary breakfast was excellent! also room service.

didnt like there was no room service, there was no maid cleaning service unless you make an appt for one 24 hours prior, i

due to virus, there was no house keeping or room service.

friendly staff, clean room, wide variety for a delicious breakfast.

we loved our stay and my kids are already plannning our next visit

we loved our stay and my kids are already plannning our next visit

great for kids

great for kids

diversity of room service food menu

room service/condition, hotel location are very nice for me. and amenity is also good product.

in room service food was not up to standard especially the lunch the worse sushi i ever eat in my life

service, food, location, kids camp

the long breakfast queue, took 30 minutes to get a table.

fun pools for the kids

ocean view and the swimming pool was clean and the spa

fun if you have kids but noisy if you don't. food and service were excellent.

so many extras for kids

kids were very happy about the water splash area and we were very satisfied about the service

location was great the hotel was nice it was a pain that we had to pay for room service (cleaning) so we just cleaned ourselves (-)room service (and is overpriced if you ask for a change of towels) not a clean room (-)no room service as i was sold

gym was brilliant and pool area too

pool staff are nice

lastly the pool is only open til 7pm and there was no hot tub either

very safe place to stay, great restaurant with a view with a fantastic happy hour, available laundry

a bit of confusion regarding breakfast time. also wish the pool was in service.

breakfast offered may not be to average american taste but its a perfect balanced start to the day

made-to-order breakfast each morning was amazing

the home-cooked pancake breakfast with bacon were excellent

breakfast was served with love every morning and was delicious

burnt toasted cheese sandwich from room service

right in the middle of everything excellent coffee bar and acai bows right downstairs fantastic room

the meals are also beautiful whether room service or a quick bite at the pool bar

the room service lady was very polite as well, and we saw her several times in passing through the

however they provide a single use disposable coffee cup on their in room service tray along with a plastic wrapped package containing sugar sachet and creamer sachet

slide for kids open 11-2 only 3 hours no valet parking at lagoon/grand waikikian

the pool area was well-maintained and perfect for unwinding after a long day

was the perfect size, kitchen was well equipped and had everything needed, and the room was very clean

awesome place to stay with kids

even though i've lived there for 20+ years, we love coming back for vacation with the kids to enjoy hilton waikiki

hotel, clean, comfortable beds, pool is small, waikiki beach is a bit distant, but quiet

opening hours for swimming pool

we didn t use the pool, gym, anything other than the room

fee did not provided any benefit other than pool towel

convenient location enjoyed the gym and pool facilities

there was no room service

advertising room service and spa and wellness. none of the above exist.

we had one day that we had our room serviced and amenities that we paid for.

also, even with the do not disturb sign, there were several interruptions from front desk and room service

we had paid for full room service but what we got was hallways littered with rubbish and dirty towels

would love room service and upgrade in coffee machine in room

no room service

pool is dated, looks 1970s, main complaint: no room service

i wish room service had better choices.

the polite and kindness of the front desk staff, and the room service.

breakfast was good! room service was great and staff were really nice!!

the front desk staff was very nice, during check in, helping with room service orders, and check out

wish the hotel served breakfast but you can always use room service

room service one time cleaned my room but forgot to make my bed

really friendly staff, groovy vibe, pool on rooftop, room service menu looked great, location !

the room service was amazing and so thoughtful!

in room service food was awesome along with the staff from beginning to end

the food from room service was also extremely disappointing for the price

room service close at 9:00 pm

no room service after 9 and only 2 tiny bottles of water in room

room service was good too

the politeness of the staff and the quickness of the room service

fast and excellent service everywhere from bell boys, room service, restaurants to consierge

staff, clean facility, top notch room service

twice a day room service, and exceptional friendliness and service

location. swimming pool. ac. room service. bathroom design. friendly staff

the shower bath room was full of sand and the air conditioner did not work at all until room service came twice o fixed it on the first night

restaurant closes early so no room service after 20 pm

the restaurant was innovative and fresh cuisine that also offered room service

was not overly comfortable and getting room service was not easy, but honestly super small issues

breakfast was poor. room service didn't't happen.

you could order from nearby restaurants, but no traditional room service dining.

instant coffee packets in the room but room service was always there to give additional

staff free drinks happy hour cleaning room service locality beach shopping wow room cost too expensive

no room service to clean rooms

fantastic room service

limited choice in room service and on the breakfast buffet.

family and i felt disappointed in the lack of amenities no room service no more breakfast by the pool bar no comps to voyager for the inconvenience of

the room service food was just ok

my stay will go again, just a bit more clarity on room service charges would be helpful

free slippers and free water bottles!pool and jacuzzi and awsome daily room service!

would have been great to have room service.

room service and the onsite restaurant were expensive

the only thing missing was room service.

needed room service

- room service comes late in the afternoon (3pm) (-)no room service (+) view, room, room service was so fast, pillows were great, walking distance to everything (-)menu in restaurant/room service could be a little more extensive (-) room service neglect (+) size of room and overall design cleanliness - excellent room service (-) the room service menu in the room is just breakfast but very pricey (-) only serves breakfast, no other meals or room service available (-) we chose the hotel expecting room service and breakfast as advertised but we were told the restaurant was closed due to covid (-)no room service, no pool, no restaurant,

convenient location, clean and nice rooms, great pool for kids

have a pool one can swim in, just relaxed sitting in but that's not a real issue with the beach being so

quiet - despite the location, the room was surprisingly quiet free activities - kids loved

pool could have been a bit deeper for me to be able to swim some laps in the morning

the room service folks were communicative and were able to switch out towels when we requested

+ service was great, really nice room service staff, they are polite and attentive

room service had to be asked to service our room and staff interrupted our sleep several times to

room was cleaned every day and exceptionally fast - all cleaning done by the room service by noon time and in most cases during breakfast hours

we found that a large bag of snacks we left in the room just disappeared, probably took away by room service as trash

also there is no room service in this hotel which was disappointing

not room service

have like to have a room service option, and earlier hours for the pool/beach towel service

room service menu had limited selection.

there is no room service available however lots of options for food within an easy walk.

great location. great room service done daily.

i wish there was room service

room service wasn't available when we stayed, which was fine as we were happy to go out for dinner

no room service

room service

clean. regular room service

the staff is responsive to room service requests, and the room itself is no-frills and charming and pretty adequate

clean, room service daily

ll kitchenette, table, balcony with beautiful views, separate room, laundry), plus the owners were very accommodating if we needed anything extra like beach

the balcony was small but nice and the view over the canal and golf course pretty good

you have to ask in one day advance for room service clean and always asking for towels and toilet paper daily

there was no 'room service' as such - just fresh towels and rubbish removed

loved how close the hotel was to the beach and how the room service were always cleaning our rooms

no room service without prior request

location is perfect, room service is perfect.was better than expected.

glass cups, not plastic. also instant coffee and real milk. room service would be awesome

not much selection from room service menu

room service was top notch

no room service, restaurant or cooked breakfast. not beachfront.

of room service and minibar which meant you needed to go out of the hotel late at night to get a drink

room service options a bit thin

room

order room service one night and by the time it got to my room 1 hour later it was cold i wasn't

good room service food ask for their specials

indulgent vacation foods a wonderful club, talented live entertainers and very fast and efficient room service, valet and onsite dining

also, no room service is offered

as separate hair conditioner, bath gel and a vanity kit not sure if cause of covid there's no room service, but expected that as well expensive parking, but this is the case for the entirety of

00 for a night and the place has no room service

be good if room service went a little later

no room service

bed was small and not really comfortable and additionally the hotel didn t have room

sure that there s something even if it s just three items it s available for delivery room service it doesn t have to be expensive it doesn't have to be extensive but when you re

room service does not show up in 4 nights stay

no daily room service

room service very good

room service are usually delayed, we went out in the morning and came back in the afternoon and the

the room service was excellent

that was a bit confusing was how to order room service

room service and housekeeping were also

the breakfast room service meal was not as good as the dinner room service meal.

room service is terrible :

no room service

hotel was under strike and there was no room service on the last day or parking valet although we paid for it

the room service / food was so expensive. too expensive. but then again its hawaii.

*Da