pool was closed because of covid, not their fault, though visiting the wonderful joshua tree park

we were looking for somewhere with a pool to cool off and relax with access to wifi after camping at joshua tree n

they are dated but everything worked including wifi

loud . the wifi in my room was almost 0

there is a parking lot in front

wifi is a little patchy and the parking spot for our room had huge potholes

weird and funny from the outside, but you actually will get a small house for yourself, with a parking spot, big bed, tv, microwave etc

location, easy to find, close to joshua tree national park + spacious room + convenient parking + good

stop on the road, nice, colorful ambiance, #14 large room with two beds, parking in front of the room

inclined parking but without it no perch

smi:ps was our first dip into the lifestyle pool and we're head over heels with it. we've been

room service was nice and prices reasonable

room was very clean, no room service because covid precautions

room service & food were excellent

no room service

room service ,the beds

the hot spring pool and large jacuzzi, the relaxing gardens, the breakfast and the hospitality

the pool, jacuzzi and back hammock area was nice and clean

pool, tub and cosy bathrobes

the cats walking around drinking out pool water

the pool is always warm

no room service also

was there for 2 weeks and didnt get room service once the pools were closed due to covid and they still expect you to pay full price

no restaurant, cafe, or room service.

restaurant so no room service

it would have been nice to have room service options as well, or even a little restaurant on property to buy food so we didn t

tv system lack of minibar or room service or real food meant every single meal had to be bought at

i didn t like that there was no food services at the property no room service available.

this isn t the hotel you come for if you re looking for room service or spa treatments, but it s perfect if you re looking for privacy, not a lot of

understood it is a boutique hotel however, there should be an option to order room service for food and beverages

room is nice and clean but the room service totally ruined my day

to request towels does not put you on the list for room service sits at the desk and crochetes she hawks people to buy her products she is nothing but

room service not provided

staff uses a texting system to ask questions and order room service, towels, anything you need

preferred pool fixed

strong wifi

we did not use room service during our stay

location, spacious room, well-equipped kitchen, comfortable beds

easy to find and check-in. close to everything. great parking with internet and access to room.

wifi is weak and open, no password

especially if you are trying to put kids to bed, to me that's unreasonable

no room service

lack privacy, no room service, no dinner option onsite, lack of flexibility

professional staff, prompt room service, excellent reasonably priced restaurant attached to hotel

you can text for room service & anything else you may need.

no room service or phone in room

room service was delicious and affordable

pool is not heated so if you have small kids like myself it can be a bit challenging to use it

the kitchen in our suite had very limited supplies and also very old and dated

it’s a weekend away from the kids

having good mexican restaurant el mirasol literally around the corner that has large, kids friendly outdoor area was a bonus

everything was great except they don t have room service

only a 2 night stay, but was surprised at the room service to make up the room & change out towels

free parking which is always a plus

was working remotely during my stay this week)

the pool area has a lot of seats to lounge, good music, and you re allowed to bring drinks

incredibly slow service, poorly maintained cleanliness of both common areas and room service, no room service after 8:00pm on thursday, 10:00pm on weekends, outdated and out of

folding tv table would be nice for room service

we have a room service charge, which we do not recognise

room service available

the room service menu could have had more options.

there is also no fresh food or room service available we had to travel to restaurants or order from door dash and grubhub

didn t ask for daily room service/cleaning for the 8 day stay

we never got room service. that was disappointing.

the bistro should have a real kitchen area and room service would be great.

the time i stayed at the courtyard, there was no room service available

the deck at the 2nd adult pool was extremely dirty

breakfast is wonderful

being in the upper stories section also gave us access to an additional pool, since we stayed during the workweek we mostly had this to ourselves which was fantastic

breakfast was outstanding

the pool and jacuzzi were fantastic

room service fast and delicious

pool closed to early. no room service, but i guess is due to covid19

did not serve any room service, and the majority of restaurants in the are close around 8-9

not like the room service delivered in a shopping bag

guess due to the location close to restaurants there was room service but limited dining in the hotel

room service, food was above average,

room service hard to get hold of

pool really is too small for such a big hotel & as of right now they don t have room service

lounge and room service see too early. bath tub looked old

no room service. bed to soft.

and the team was utterly phenomenal the room service being healthy, organic, flavorful and seed oil free was a giant plus and will make us

service. room service. resort fee which includes almost nothing.

i don't understand why my room service meals were sent to us in

restaurants were closed and there was no food available, not even room service, at 9:30 pm on our arrival

maybe some waters and we ordered room service which the food was mediocre and in my option overpriced

restaurant didn t provide room service

oh did i mention room service

the restaurant hours are very limited also, there is no room service and there is no snack shop or vending machines

staff was excellent very friendly and room service was very quick we did not wait for anything, the staff was totally on it

had room service

it was easy to see, which makes me wonder how the room service missed it

staff and room service was polite, and convenient and sensibly geared to the guests needs

no room service, no brunch or breakfast included

not like first floor room service carts traveling on tiles outside our door

kept having to log in again on wifi

food was good, we did room service and it arrived within 20 minutes

room service and 2

room service

the hot tub was great and very large, private and separate from the pool area

was a group of people one day by the pool and they played their own type of music for hours and didn't ask if anyone around them cared

the food from room service was great.

pool is 24/7. poolside bar. mini bar in room. bed comfortable. room service was good.

couldn t find the ice machine. no room service for breakfast.

that gave you the full palm springs experience, large room, great amenities which included a gym, warm pool and hot tub with floaties, and bikes to explore

and modern, with easy-to-access amenities including parking, pool, hot tub, fitness room, community room