plus the small spa and speedy wifi

breakfast was outstanding, with several creative dishes and customizable options

the breakfast is overwhelming and the owners and the staff are incredible

beautiful setting, amazing fresh breakfast, 2 minute drive to the pueblo magico - malinalco

pool temperature.

staff, comfortable bed and room, great omelette for breakfast, wifi and within 5-10 minutes walk of the main

staff, comfortable bed and room, great omelette for breakfast, wifi and within 5-10 minutes walk of the main

great property. food was great during breakfast.

location, kind and helpful employees, lovely rooms and grounds, good wifi, hot water, and delicious breakfast

kind and helpful employees, lovely rooms and grounds, good wifi, hot water, and delicious breakfast

personal attention from the owners, to the nicely decorated rooms, delicious bed and wonderful breakfast looking towards

breakfast was delicious and filling, and the outdoor seating was perfect to view the foothills and

rooms, gardens, breakfast, hospitality

great breakfast and coffee

good and complete breakfast included in price in a very nice terrace with an excellence view

spa was closed as they were renewing it, so we were t able to use the jacuzzi

there is a small gym with some dumbbells i used one morning but it s pretty basic and there is a spa which looked

room has a nice large bed and very nice spa quality bathroom amenities

we were able to use a pool with a jacuzzi outside which was nice though

pool, assistance when we needed it, drinks outdoors, grounds.

we quite enjoyed the breakfast

maybe a few extras for breakfast or a brunch option ..

although breakfast is buffet you only have one salty or sweet choice

the hotel was almost empty and the breakfast was nice

bit disappointed with the breakfast

the breakfast was delicious

we liked the beautiful fruit trees and the breakfast.

great breakfast with most of the food being produced on premise, even the coffee

breakfast was modest but it was delicious: scrambled eggs, coffee, papaya, bread, butter and

great garden and every morning breakfast with fresh fruits and everything else from the garden is served

great pool & grounds, friendly staff, excellent breakfast

the pool was warm and the attention exceptional

spacious and clean, heated and big pool, big and nice garden with trees, good breakfast, great

excellent breakfast

they let us do late check out on a sunday which was nice to be able to spend the day there

parking attendant was great

very basic but spacious room . private parking available

except for a couple of times where we stayed at bed and breakfasts, my sister and i have pretty much always stayed with family in the town since we were

the safety, the location, the facilities and the breakfast

breakfast disappointing

of hot water, tv not working and old control remote put together with clear tape, breakfast offer just coffee to drink and nothing else and the lack of being truthful from staff

the heated swimming pool

pool temperature, music

the hotel was clean, pool was nice and water was right temperature. rooms were very nice.

the pool an services

isn t friendly or sensitive to your needs, the food was awful, the servers took too long the pool is too small for the amount of people staying, the shower and bed were super uncomfortable

close to a shopping mall, breakfast included

breakfast was great! the kitchen staff was friendly and very attentive.

coffee in the breakfast corner taste like soap.

breakfast not include slaces of cheese or ham, never bacon and the eggs always are the same

the breakfast was good too, but with more options could be better, like having only egg whites

the reception staff is really good their room service is really good

also, we didn't have any wifi service in the hotel

wifi sucks the breakfast is more a less the maids service is good the tv service sucks the hot

wifi connection is really bad

wifi sucks the breakfast is more a less the maids service is good the tv service sucks the hot water works like

parking is secure and the hotel is easy accessible

breakfast could be better

corn , we were able to set our free shuttle to the airport for the next day and even better the breakfast start at 6am which allowed us to have it

the hotel and rooms are super clean, the beds are very comfortable; the breakfast was great; and staff was friendly

great breakfast, comfortable bed; good price; nice room.

we also really liked visiting the swimming pool and restaurants nearby

change several times from suits for diferents reason, there was no remote, there was no menu for room service, there was no phone and mede me move to front desk for my complain

comfortable bed and pillows. good room service

absolut 10, a refrigerator will be nice, because for a relax time is boring asking for ice to the room service or go down to the bar to buy it

gym it is not internet and not busy line the phone in room

doors pointed inside and were protected by amiable security both going into the hotel and at the parking

larger pool with slides for the kids was great

heated pool and jacuzzi with slides for children, lots of plants, green environment very calm and relaxing

spa is really good

larger pool with slides for the kids was great

kids pool was cold

breakfast selection, the housekeeper service was very friendly and efficient and the window view

guarded parking free of charge

nice, clean accommodation good facilities breakfast was ok, wifi worked

nice, clean accommodation good facilities breakfast was ok, wifi worked

location. parking

private parking garage, breakfast included.

save parking deck inside the hotel building good wifi

the parking situation is hillariously disfunctional

wifi quite slow once inside the second floor room

had to pay 30 pesos for milk to have in my coffee at breakfast

there s no minibar but they have good room service.

the room service, they disconected all electrical systems tv.

in wifi the free coffee tea and cookies in the middle floor hallway and my wife love the 24 hours room service that it does cost a bit more but the food it's delicious

room service was slow and expensive

the wifi was also very bad

location, parking lot, starbucks

bar with alkoholo / soft drinks on reception

protected parking

plus there's room service for both food and alcoholic drinks

large comfortable bed, good-sized room. convenient car parking.

the rooms where so. big the breakfast yis good

yes breakfast was good good service the beds were clean comfortable

breakfast is just fine

big beds, nice bathroom, close to the airport, parking.

water pressure of the shower was awful, the space of the room was very little, the room service was awful

satisfy my previous stays, that includes that no all meal were available and well prepared for room service

room service respond is the worst than ever i have seen

ey never answered) the staff was not ver helpful and the complimentary

the shower pressure was awful and the room service was dreadful, they never answered the phone.

excellent gym and pool

the pool/ gym area were super nice and clean

indoor heated pool was being repaired and couldn't use it at all

as if he wanted to charge a breakfast that is already included:d the first day i couldn't use the pool because was already booked

cool hotel, nice pool, super gym

verry good and fast room service

we loved our stay here! very friendly staff and amazing room service

food from room service wasn't great and didn't provide good value for money

the staff was great and the breakfast next door was good

very good breakfast, nice and quiet hotel.

the phone did not work, when we pressed room service no one answered and had to call front desk every time we wanted to communicate to a

24 hr room service

and room service is very expensive

the phone did not work, when we pressed room service no one answered and had to call front desk every time we wanted to communicate to a

tv screen, quicker response when i asked for someone to pick up the room service tray after i called repeatedly because i wanted to go to bed after i had dinner in my

wifi signal was strong

the breakfast was amazing

property with well-equipped kitchen

kitchen facilities are great and the lounge is a comfortable space

the breakfast in the morning was nothing short of amazing

gym is a joke

the location of the hotel is the best the hotel parking has plenty of room

it was to far away from some stores and needs more updated gym equpment but it was a amazing experience

the parking is free, although is valet parking

privacy, mexican style bathrooms and over all view of the city with a gym.

breakfast, excelent room, wifi, tv great definition, size room, clean room, bed sheets, bed size,

the breakfast place

all was very nice and the breakfast tasty

they serve full and wholesome breakfast. the staff are all friendly.

breakfast was ok but could have better variety

it was pretty quite at night and room service was excellent

it had room service, good amenities, and great stuff

room service menu and prices expensive

restaurant and order some cereal and they weren't allowed so they had to go to the room and order room service which took a long time so we had to leave before it got there so they couldn't eat

room service is 24 hours, and it has a little groceries store so you don t have to go out

invoice for room service was difficult for me, i recommend to make it with reception staff

we ordered from the bar a couple of nights and also did room service a few times

room service is available until 1 am

breakfast & room service were very good

the food was excellent and reasonably priced for room service

small suggestion, but i would have liked a coffee maker in room, instead of having to wait for room service to deliver or get dressed to go to dining to pick up a cup

room service was slow, and the food was cold and not very good

enjoyed the rooftop dining and room service

the day we arrived we ordered room service from a very limited menu

staff is friendly all the time, the snack bar is very thoughtful i d come

slow room service

room service is not worth the money, the 15% tip

the food of the room service wasnt great at all

hotel nice, location good, room confortable, room service good.

no fridge in room, very expensive room service