room service tray left by elevator 2 days!

also, no room service

plates from room service sat in a corner on our floor all weekend

room service from the in house restaurant blu was amazing

room service didn t always arrive hot and couldn t heat it up

room service and limited cable access without further room charges diminished quality of room

even the food in the restaurant and room service is

the trotter's restaurant offered a great menu and if you did not want to go out you had room service available to you

no room service

bed was awesome, the room service also

did not get room service 1 day and had to call for

the room service was poor

i would have appreciated being informed when i checked in that i had to request room service

i've love the location. the only thing that missing in that hotel was room service

the staff is friendly, but room service can not happen currently given covid which is understandable

was disappointed no room service didn t know u had to request it and no one told me until i had to call down for a

room service morning coffee

they did not clean the bathroom well one day, didnt pick up room service tray next day

renovation in progress was very inconvenient considering the price. room service was terrible

the coronavirus also still had some things - like the restaurant and room service - shut down

room service came by every morning taping on doors around 9am

the room service menu is not great

room service after 10pm

rooms is simple, towels and room service upon request, hotel provide nothing, their major job just to keep charging customers

decent room service, quick room service

amazing breakfast, the spa treatment is excellent, and the room beautiful

complementary wine and hors'doeuvres every evening, coffee and danish in library and full breakfast in

the restaurant also provided complimentary appetizers for the cocktail hour and breakfast was included for guests

breakfast at circa 1886 was fantastic

maybe with the welcome call after reservation or being greeted in the parking lot upon arrival by the urbane concierge bryan

room service.

great tea and breakfast in this super charming, well located

exceptional breakfast service

this is by far the best place to stay for a bed and breakfast feel

the breakfast is made to order and is fabulous

we also enjoyed room service breakfast

room service, location all excellent

breakfast was terrific. it s a nice touch to have room service included.

we really enjoyed the room service breakfast, afternoon wine and cheese and the nightly sherry

value for room service and location. loved in room complimentry breakfast. a plus!

breakfast provided as room service was much better than a downstairs breakfast gathering

great layout and concept like the optional room service like the breakfast basket

no room service

had a suite with a loft bedroom, separate living room and full kitchen

the rooms and bathrooms are extremely spacious and feel like mini apartments

mildew in the shower. slow room service.

an added bonus, especially if combined with some limited ability to have the meal delivered ala room service

minibar or room service

room service was wrong multiple times

excellent customer service from claire and cole! love the location and room service.

i would have liked morning coffee availability other than room service.

not find a place in the hotel to purchase a soda without going to bar or restaurant or ordering room service

the food was delicious everywhere in the hotel even the 24 hour room service which was huge

room service/cleaning was poor one day

breakfast room service-the best we have ever had. the pool-specifically the staff member

charge) to our floor having a coffee/tea table everyday, wine and charcuterie with

the hotel had so many special touches, from champagne welcome, breakfast buffet or room service

seamless check-in & champagne welcome, to the well-appointed rooms and complimentary breakfast

the breakfast was outstanding; both in the lobby and room service

was outstanding and room service excellent delivery ,presentation

breakfast was excellent but best part was room service

itself is beautiful, it is right across the street from marion square in downtown charleston, the room service we had for breakfast was phenomenal, and the service was top notch

staff was very welcoming and room service gave a stellar performance especially in the quality of the meals

everything . the room service is the best i have ever had .

location quality of room service from the restaurant at hotel

in room refrigerator, was told they had no runners for room service to go to restaurant then restaurant said they had closed the kitchen and would not

breakfast was ok. room service was overpriced and limited to breakfast.

room service comes from the hotel restaurant, which has tiny, expensive portions

room service would have been the icing on the cake!

and the room service was a pleasant surprise

the coffee shop, room service and restaurant/bar are excellent

ordered room service, pizza, no napkins or utensils.

also, room service doesn t deliver

i thought the room service coffee was complimentary, and it was generously and graciously taken off my bill

no room service due to covid

great rooms and beds! wonderful room service from butlers

room service breakfast was ok but not as good as i had hoped

we loved the complimentary room service breakfast

our room service breakfast was excellent. it arrived on-time as requested. it was hot and fresh.

enjoyed the butler service bringing included breakfast to room in the morning as well as the free snacks and waters in room

had 3 customer service related items that were unsatisfactory: 1) i called room service for fresh towels as we headed out one morning

food in the restaurant and in room service is completely overpriced

food was awful and seating in bar area room service, and no seated breakfast

the dinner selection for room service.

not a lot of food options for room service

wish i had been told when i checked in there wouldn't be room service (meaning cleaning of the rooms every morning) (+)- staff - room service - location!!! - room was very comfortable and spacious (-) we ordered it through room service (+) room service was still available, making it my perfect 2 night stay (-)room service - special order wine was delivered and waiting in the room as expected when we checked (-)dangerous flooring. room service (cold food and soggy dessert.) (-) no laundry service, shower pressure was bad, hot water was iffy, no room service (-) 1) there is no in room service (-) staff was nice but room service was lacking

location was great. beautiful hotel. happy hour and breakfast was a plus.

location, breakfast, rooftop, cookies and milk at night, fruit flavored water available 24/7, fruit basket

wifi service was terrible. could never stay on

the room, the atmosphere, the rooftop bar and restaurant, the breakfast delivery, the art, the wine/art tour, the location, the amazing staff

i'd prefer a place with room service so a meal could be ordered if we are too tired to go out.

need better breakfast and room service options

all staff from the valet, house keeping, room service, to front desk were friendly and always willing to help with anything to make our stay

room service, household staff and valets were excellent in their service

front desk/car attendants/room service - absolutely everyone treated us like royalty

also, serving breakfast in one of the restaurants, other than room service, would be ideal

mph room service was ok, as was club level continental snacks

service fee for room service is ridiculous, the safe in the room didn t work properly

our first night there we we excited to order room service and enjoy a great meal together

room service food was outstanding

the room service was delicious

ust ordered soup and salad at 2 after the lunch rush)but food was good

had to wait for room service to deliver

room service menu was meek. very few options but ice cream was a 10+++

room service was prompt

i like the historical feel of the hotel. it was very quaint with a beautiful lobby and bar area.

the breakfast ordering system with the qr code.

the complimentary boxed breakfast was good - excellent local pastries

well designed, stylish renovation fantastic roof top lounge area, beautiful bar area with a really personable bar tender easy walking distance to market & king street &

also, $23 for an old fashioned in bar seemed excessive

room service was a joke

location in house services: room service

when i called the room service, they told me they need to check if anyone is on duty and put me on hold for 10+ mins

we did order room service, and the food was exception

i liked the all day room service throughout the hotel and thought that was very cool

location ,room service is very good

convenient to airport. good shuttle to airport. parking available

breakfast at this hotel is great with a large variety of options to fit everyone's taste, even the

kids were also running through the hallways

kids enjoyed the pool