room service tray left by elevator 2 days!

also, no room service

plates from room service sat in a corner on our floor all weekend

room service from the in house restaurant blu was amazing

room service didn t always arrive hot and couldn t heat it up

room service.

only area that i think the hotel could continue to build upon is the breakfast

great tea and breakfast in this super charming, well located

service is being excellent, everyone is so friendly and the afternoon tea was a success with the kids

they offered afternoon tea, brandy, port or sherry in the evening as well as a full breakfast of your choice

there was no room service

i've love the location. the only thing that missing in that hotel was room service

room service did not happen for the whole week that i stayed there

i would have appreciated being informed when i checked in that i had to request room service

the staff is friendly, but room service can not happen currently given covid which is understandable

amazing breakfast, the spa treatment is excellent, and the room beautiful

complementary wine and hors'doeuvres every evening, coffee and danish in library and full breakfast in

maybe with the welcome call after reservation or being greeted in the parking lot upon arrival by the urbane concierge bryan

concierge staff never returned our request for spa treatments after contacting them two times.

parking was also complimentary

wish i had been told when i checked in there wouldn't be room service (meaning cleaning of the rooms every morning) (+)- staff - room service - location!!! - room was very comfortable and spacious (-) we ordered it through room service (+) room service was still available, making it my perfect 2 night stay (-)room service - special order wine was delivered and waiting in the room as expected when we checked (-)dangerous flooring. room service (cold food and soggy dessert.) (-) no laundry service, shower pressure was bad, hot water was iffy, no room service (-) 1) there is no in room service (-) staff was nice but room service was lacking

the room, the atmosphere, the rooftop bar and restaurant, the breakfast delivery, the art, the wine/art tour, the location, the amazing staff

wifi patchy in my room.

location, breakfast, rooftop, cookies and milk at night, fruit flavored water available 24/7, fruit basket

room and bed were very nice, location to everything was great and we enjoyed their continental breakfast too

breakfast was terrific. it s a nice touch to have room service included.

room service with a lovely continental breakfast

room service, location all excellent

value for room service and location. loved in room complimentry breakfast. a plus!

we also enjoyed room service breakfast

room service was an excellent perk

staff was great , rooftop bar was nice , clean room , great room service

front desk/car attendants/room service - absolutely everyone treated us like royalty

was great and having it brought by room service was even better

all staff from the valet, house keeping, room service, to front desk were friendly and always willing to help with anything to make our stay

room service was wonderful

staff professionalism, location, interior design, room service, complimentary food and bikes, etc

seamless check-in & champagne welcome, to the well-appointed rooms and complimentary breakfast

oom service-style if you choose), they have perfected the details of your stay

loved the check in champagne, daily wine and cheese, breakfast room service and more

mildew in the shower. slow room service.

excellent customer service from claire and cole! love the location and room service.

an added bonus, especially if combined with some limited ability to have the meal delivered ala room service

room service was wrong multiple times

amazing room service by a 4 star restaurant

our room service breakfast was excellent. it arrived on-time as requested. it was hot and fresh.

room service breakfast was ok but not as good as i had hoped

we loved the complimentary room service breakfast

great rooms and beds! wonderful room service from butlers

gym would be my only small dislike (definitely not a complaint) (-)the gym in the adjacent hotel could use an upgrade. (-)and the rooms themselves, but nothing else - like a game/conference room, home office, pool or gym (-)breakfast for a 5 star hotel could be much better. no gym. (-)bathroom could have been cleaner. ice bucket so small it was worthless. no pool hot tub or gym. (you had to go to the bar which is weird), no pool, no onsite parking other than valet and no gym onsite - you have to go to another hotel to use theres

the rooms were very clean with great cleaning & room service

the food was delicious everywhere in the hotel even the 24 hour room service which was huge

ordered room service and the meal wa amazing

breakfast room service-the best we have ever had. the pool-specifically the staff member

room service for three breakfasts was fantastic

the nice room service. thank you. the front desk. thank you.

also, serving breakfast in one of the restaurants, other than room service, would be ideal

, in beautiful condition, room service and staff fantastic

room service ending at 11 pm

room service food was outstanding

no room service, so i bought chocolate milk from the hotel shop and it made me sick, i threw up and

renovation in progress was very inconvenient considering the price. room service was terrible

they did not clean the bathroom well one day, didnt pick up room service tray next day

room service only every 4 days

was disappointed no room service didn t know u had to request it and no one told me until i had to call down for a

the coffee shop, room service and restaurant/bar are excellent

no room service due to covid

also, room service doesn t deliver

restaurant and facilities in the hotel, the restaurant provides the room service which was

small rooms, limited room service

breakfast provided as room service was much better than a downstairs breakfast gathering

no room service

great layout and concept like the optional room service like the breakfast basket

the breakfast brought to your door was perfect and the extra treats were thoughtful

convenient rooftop bar and restaurant overlooking city, as well as a rooftop heated mini pool

room service, very long walk from elevator to room, corridor decor shabby with stained

on top of that, the alarm clock went off at 5am on the 1st day

om service should turn off any alarms set by prior guests) and then the fire alarm went off the

and the room service was a pleasant surprise

room service comes from the hotel restaurant, which has tiny, expensive portions

nice little breakfast in the morning

design is lovely, but bar / breakfast area is not really lively

i like the historical feel of the hotel. it was very quaint with a beautiful lobby and bar area.

our breakfast was enjoyable

we came downstairs to the bar to have a cocktail before dinner

we had room service and it was delicious

room service was quick and a good value with great good

we ordered room service for breakfast and it wasn t the best food for the price.

food was awesome and room service was very fast

location quality of room service from the restaurant at hotel

food was awful and seating in bar area room service, and no seated breakfast

had 3 customer service related items that were unsatisfactory: 1) i called room service for fresh towels as we headed out one morning

not a lot of food options for room service

food in the restaurant and in room service is completely overpriced

beginning to end incredible food even prompt room service and hot food

was friendly and responsive mini bar well stocked room service was very good bed was very

room service was slow

the room service was delicious

is no bottled water in the room when i arrived, but they do offer room service to distribute water at 8 pm

room service was prompt

decent room service, quick room service

the covid virus conditions didna ? ? t allow the motel to provide room service.

there was no room service due to covid

rooms is simple, towels and room service upon request, hotel provide nothing, their major job just to keep charging customers

the room service menu is not great

no room service at this time...due to covid!

specifically, room service and most of the spa services were not available

the new covid-19 regulations will bring back room service and housekeeping

od)

hours, no room service, courtesy items not available

no room service

limited menu, no room service and food at bars were sub par

we had to continually ask for room service

was no information on the resort in the room, no restaurant or room service, no microwave and the direct tv service only worked about 40 percent of the time

shower had half a glass door and no fan in the bathroom. no room service

when i called the room service, they told me they need to check if anyone is on duty and put me on hold for 10+ mins

also, a lot of people seemed to order room service, and the trays left outside rooms would be left there for very long periods of time,

room service was a joke

requested room service, were first on list and did not get room service

requested room service and didn't receive it due to miscommunications with the front desk and kitchen

there is no bar which for a marriott is a bit poor.

slow free wifi and had to log in constantly. a real pain.

not enough room for 3 kids

busy with kids on some kind of tournament

the breakfast offerings was very limited.

even the food in the restaurant and room service is

tried to get room service and they said i would have to come pick it up!

room service and limited cable access without further room charges diminished quality of room

location, room service and cleanliness

it s clean the bed was comfortable and the room service was great!

pool was small but did the trick

great hotel had a gym which i like and had a good breakfast menu

good complementary breakfast

didn't use it but the pool was small but didn't change my mind about thinking the hotel was great

our room we could see the pool, that was cool

pool was too small to enjoy, and no room service available for food.

room service was very good

very good room service to clean room

no room service, i could be wrong though, i didn't look too much into it.

price of the rooms was way over priced for what i got the room service never came and when they on my floor to clean a soap bottle was stepped on in hall way