were disappointed that there was no room service for cleaning our room while we stayed

didn't have room service untill you checked out, if you stayed two nites they didn't clean the room

room service was only available per request

still no daily room service.

the room service was daily and great

everything perfect, from the greeting to room service

room service breakfast was amazing

fireplace in room was broken, patio light didn t work, and room service was an absolute nightmare and disgusting

need shorter wait time at room service.

for example, room service pizza was $20, salad is $17 and a burger was around $25

room service at a premium, or just go outside and chill in the tropical courtyard and order your

the courteous staff, the ability to order room service, the the amenities, parking

room service wasn't nearly as expensive as i thought it would've been and the restaurant is really

place is perfect, the restaurant, the staff, room service, the pool and spa

area and nice restaurant attached with very good food , they did room service and the staff was very nice

our room was great and the breakfast is amazing

the breakfast in the real secret garden was one of the highlights of the day,

the garden as so beautiful. everything smelled great! wonderful breakfast! great location!

like the location, the hospitality, the breakfast

so very quiet and comfortable. breakfast was wonderful. cottage was perfect!

om the restaurant downstairs) wasn't cheap but the food was very good and it felt

room service just never answered calls, either from the button on the phone or from the phone

also i wished they provided room service later into the day as well

was no information given to us about how we would need to reserve pool time, nor that there's no room service

but is was impossible to reach the room service to order breakfast in the room

room service food was so not worth it

service all night room service

room service brought bottle of wine but nothing to open it with

lunch was disappointing room service was terrible wonderful service and

room service did not bring condiments or salt and pepper and when asked for them, they never

quality room service food

also, this morning room service kept insisting on cleaning our room at 8 am and knocking on the door despite the fact

room service are on request, when you forget to request by 3pm for next day, you will not get the

wish they had room service.

price, no room service

the call to order breakfast was good with the option of in room service

room service menu available

room service was excellent

room service for breakfast

we didn't get room service on one of two days

great breakfast, location, room, and staff. would happily return!

��V

late check out didn t use the kitchen but was nice they had tiny new dish soap if

the room is cozy, so if your kids are any older than that, it may be too small of a space to maneuver

it didn t have a pool

parking was a little tight so sometimes we had to park in an adjoining lot.

parking is a bit tricky, with designated spaces in front of each room

parking included also

parking

quite. checked in late and had great parking.

the hotel offers room service from the restaurant next door

popular restaurant in the building that also provides room service

the staff was the best! the room service was excellent.

closet area and beverage bar share the same space

amazing mexican food next door and margaritas - awesome 5 mins walk from wharf / pier - awesome late check out at 11 brilliant to have loved sound of trains in

staff was amazing, the room was beautiful and the breakfast room service was great

the view and room service

room service and food was fabulous fabulous fabulous and the bellboy service was great and so was

staff extremely attentive from the front desk to room service

large balcony with a beautiful view of the ocean and room service did a great job each day

terrible room service. poor choice and cold when arrived

the on-site restaurants were delicious and so convenient, and their in-room service was just as great

ordered room service and it arrived in box with plastic utensils

room service is still weird with covid

room service food was the best i've ever had

we wished there were a few more options available for room service

hotel was represented to have room service. and, did not.

couldn t order in room service i m not sure if it was available or not and i tried to contact the inn room service

the room service food and the buffet breakfast was quite yummy as well

i wasn't made aware of the possibility of declining room service to get points.

staff from valet to checking in to room service

more food options for room service

room service was excellent

room service and bellmen & valet car parking fantastic

room service was subpar

interactions with the front desk folks and likewise briefly with the assertive and thorough room service lady

the room service in cleaning and restoring the room back to clean and organized was great

loved staying there and my daughter loved the fact the the pool was open during this time of the year

the location right by the pool was perfect because my kids wanted to swim and they loved all the pool toys

great location for the price and the kids love the pool

room service quality of food was poor

dirty room service plates left in the hall for 6 hours

room service was quick and friendly in the morning, parking was easy, the window opened which was

no room service menu

the pool was nice and you have a view of the ocean

there was no room services

they also only have room service for breakfast which is also disappointing

no # posted anywhere to call the cafe for room

pet friendly :) room service and breakfast were amazing

bar closed early. room service stopped at 10pm

from the greeting staff at the front is the hotel, to the check in staff, to the room service staff, and valet, couldn t have asked for more courteous service

room service was prompt

the restaurant below provides room service and the food was great

there was no complementary coffee or even water and no information in the rooms as to what room service was offered-no binder or magazines for tourists

room service and pool service was terrible. no continental breakfast

anything to do with room service!

nice pool

breakfast was delicious

to balcony, fireplace, jacuzzi room, by our kids, plus a 50mins massage

getting away, it was quiet.not a bunch of kids.and clean . breakfast was very good.

room was outstanding, the parking easy

love the ease of parking and check in

, outstanding valet services, check in, room service, food

the food court, casino, rooms, room service continental breakfast.

comfortable bed, the pool and jacuzzi were clean and beautiful, room service was good.

no coffee machine in room, had to pay for room service coffee in the morning.

pool is adults only and no room service. but other than that, everything is great.

the wifi was not working properly. room service was not satisfactory

room was very clean & fresh. it was large & the wifi was excellent.

the place, the property, 100% good, large parking lot.

kids playing in the parking lot, partying until 3am in the cabana.

nicely decorated rooms. friendly staff. giant hot tub. ability to do laundry.

the garden is beautiful perfect for your morning coffee, and room service was great

guess the biggest negative was lack of room service i assume due to the pandemic

front desk service was very pleasant, your room service was great :) the hotel in all was more than we expected

room service closed early and is open for a couple hours in the morning then closes

there was a room service option but my main point of interest was a small restaurant just across the street

due to some construction no close parking available.

no gym, pool, spa or breakfast

also enjoyed the hot tub and actual hot breakfast

great place for kids

decent breakfast

there was no staff on the premises as such so equally no room service or anything

i was very happy with the 1 hr early check in and 2 hr extended check out

loved the supply of wine glasses, in the kitchenette area, as we forgot ours at home

than what we expected, from the cute modern comforts of the decor to awesome kitchen

accommodations, the roma were spacious same as bathrooms, all the extra stuff at kitchen to facilitate the stay

more breakfast and dinner choices for room service... made me get out of bed and enjoy town.

through room service & connected restaurant did not offer a very wide selection& was pricey for what was

room service menu could have been a bit more elaborate considering the quality of the hotel

was excellent, from the location to the staff meeting at the reception to the room service

there was no restaurant or room service.