were disappointed that there was no room service for cleaning our room while we stayed

didn't have room service untill you checked out, if you stayed two nites they didn't clean the room

room service was only available per request

still no daily room service.

the room service was daily and great

everything perfect, from the greeting to room service

room service breakfast was amazing

fireplace in room was broken, patio light didn t work, and room service was an absolute nightmare and disgusting

need shorter wait time at room service.

for example, room service pizza was $20, salad is $17 and a burger was around $25

room service at a premium, or just go outside and chill in the tropical courtyard and order your

the courteous staff, the ability to order room service, the the amenities, parking

room service wasn't nearly as expensive as i thought it would've been and the restaurant is really

place is perfect, the restaurant, the staff, room service, the pool and spa

area and nice restaurant attached with very good food , they did room service and the staff was very nice

our room was great and the breakfast is amazing

the breakfast in the real secret garden was one of the highlights of the day,

the garden as so beautiful. everything smelled great! wonderful breakfast! great location!

like the location, the hospitality, the breakfast

so very quiet and comfortable. breakfast was wonderful. cottage was perfect!

service all night room service

everything: the grounds, the room, 24-hour room service and especially the dog-friendliness

room service menu was small, but the food was good

lunch was disappointing room service was terrible wonderful service and

room service did not bring condiments or salt and pepper and when asked for them, they never

additionally, we had several problems with the suits in the corner of the corridor leaving their room service trays and dirty plates outside our door as there was no room outside there

but is was impossible to reach the room service to order breakfast in the room

was no information given to us about how we would need to reserve pool time, nor that there's no room service

great location. dog-friendly. valets and room service staff were terrific.

also i wished they provided room service later into the day as well

quality room service food

also, this morning room service kept insisting on cleaning our room at 8 am and knocking on the door despite the fact

room service are on request, when you forget to request by 3pm for next day, you will not get the

wish they had room service.

price, no room service

the call to order breakfast was good with the option of in room service

room service menu available

room service was excellent

room service for breakfast

we didn't get room service on one of two days

great breakfast, location, room, and staff. would happily return!

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late check out didn t use the kitchen but was nice they had tiny new dish soap if

the room is cozy, so if your kids are any older than that, it may be too small of a space to maneuver

it didn t have a pool

parking was a little tight so sometimes we had to park in an adjoining lot.

parking is a bit tricky, with designated spaces in front of each room

parking included also

parking

quite. checked in late and had great parking.

the hotel offers room service from the restaurant next door

popular restaurant in the building that also provides room service

the staff was the best! the room service was excellent.

closet area and beverage bar share the same space

amazing mexican food next door and margaritas - awesome 5 mins walk from wharf / pier - awesome late check out at 11 brilliant to have loved sound of trains in

room service food was the best i've ever had

room service is still weird with covid

breakfast organisation for guests is disaster - 30 min waiting for room service for simple or breakfast in the restaurant in opposite block with 20-30 min waiting in

the staff was very helpful, bringing ice, drinks and room service quickly

terrible room service. poor choice and cold when arrived

the staff including valet, check in and room service were friendly and

room service and food was fabulous fabulous fabulous and the bellboy service was great and so was

i would recommend room service

staff was amazing, the room was beautiful and the breakfast room service was great

the view and room service

we wished there were a few more options available for room service

hotel was represented to have room service. and, did not.

couldn t order in room service i m not sure if it was available or not and i tried to contact the inn room service

the room service food and the buffet breakfast was quite yummy as well

i wasn't made aware of the possibility of declining room service to get points.

staff from valet to checking in to room service

more food options for room service

room service was excellent

room service and bellmen & valet car parking fantastic

room service was subpar

interactions with the front desk folks and likewise briefly with the assertive and thorough room service lady

the room service in cleaning and restoring the room back to clean and organized was great

loved staying there and my daughter loved the fact the the pool was open during this time of the year

the location right by the pool was perfect because my kids wanted to swim and they loved all the pool toys

great location for the price and the kids love the pool

room service quality of food was poor

dirty room service plates left in the hall for 6 hours

room service was quick and friendly in the morning, parking was easy, the window opened which was

no room service menu

the pool was nice and you have a view of the ocean

there was no room services

they also only have room service for breakfast which is also disappointing

no # posted anywhere to call the cafe for room

pet friendly :) room service and breakfast were amazing

bar closed early. room service stopped at 10pm

from the greeting staff at the front is the hotel, to the check in staff, to the room service staff, and valet, couldn t have asked for more courteous service

room service was prompt

the restaurant below provides room service and the food was great

there was no complementary coffee or even water and no information in the rooms as to what room service was offered-no binder or magazines for tourists

room service and pool service was terrible. no continental breakfast

anything to do with room service!

nice pool

the wifi was not working properly. room service was not satisfactory

room was spacious and clean the hot tub and pool area was lovely

beside the fact that they have a pool for kids, they don't oferr anything good

the place, the property, 100% good, large parking lot.

good parking and the room was clean.

room service brought us food with no eating utensils, food got cold while my husband sought out

there was a room service option but my main point of interest was a small restaurant just across the street

guess the biggest negative was lack of room service i assume due to the pandemic

front desk service was very pleasant, your room service was great :) the hotel in all was more than we expected

quick easy check in. room service was quick and tasted well. no hassle in and out.

kids upstairs were up late stomping around

the bed was one of the most comfortable ones i ve slept in and the wifi connection was strong- i worked a full day on laptop without interruption

breakfast was good and the fitness room was nice everything was clean the pool and hot tub were also clean and nice the staff

there were too man people in the pool/spa and didn't feel comfortable using it.

parking spaces are a little tight for a hotel

like the name change and some parking stalls are to close to each other

breakfast was delicious

splendid reception and breakfast

we love the breakfast and late night tea and cookie time

room was outstanding, the parking easy

no coffee machine in room, had to pay for room service coffee in the morning.

the room service breakfast was delicious

comfortable bed, the pool and jacuzzi were clean and beautiful, room service was good.

pool is adults only and no room service. but other than that, everything is great.

room service breakfast was excellent, adequate amount and delivered fast and with friendly attitude

room service was perfect and the young man at the front desk needs to be acknowledged for he took

ocean view and bed comfortable restaurant attached served good seafood - takeout no room

were no proteins included with breakfast

parking isn t the greatest

parking was a bit gnarly