no room service available on weekends

nice penthouse but customer service and room service was slack

there is no room service, they don't restock clean towels or toilet paper, i don't think they ever cleaned the

room service only came once and didn't do a good job

the room service phones did not work

room service and room service food not so great

the customer service and room service was superb!

the room was tidy, neat and clean receiving excellent room service

thought there was a continental breakfast included but it was a la carte at the bar (starbucks

at first i didn't understand what was going on but this hotel have a bar so that maybe the reason for so many people

the room service parm fries were the best thing i ate all weekend

room service was very poor

room service is terrible you had to keep going to front desk for towels dirty towels out in halls

room service needs to learn how to do beds or at least put more interest on that

when i called for room service no one came or called me back

the bed was hard as a rock we were told at check in no room service but everyone else got service

of that week we let room service come in one time and there were items missing from our room which we reported to the

room service was ok

2 out of 2 times i tried to get in the pool it was closed for maintenance

not enough parking.

offered room service, but i had to go get our food and it was cold and not good

one night we requested room service, for example, and were told we had to come down to pick up

was a little difficult to get room service

room service came up approximately 30 minutes later

room service was prompt and friendly

room service was prompt and food was good

the staff were amazing!!!! the room, lobby, room service & bar were all awesome.

prompt room service

bartender in room service was excellent

room service a1, staff is very knowledgeable and pleasant, make you feel at home, the rooms are

room service did not replace towels or toiletries

to request for room service, one light was not working and some of the tv channels were not working

and no remote in the room and i asked for room service , never received services

did not like that we never got room service even though we asked for it and had a pile of wet dirty shower linen in the floor all

kickback; the dessert specials offered during the kickback; the 24/7 coffee center; & the daily room service

room service, awesome pool area with hot tub

the food, cleanliness, parking, amenities, like laundry/pool

the breakfast was wonderful and the room was clean

the breakfast was good addition to the stay

location ,room service is very good

kids enjoyed the pool

i loved that the shuttle took you anywhere within 5 miles of the hotel

best breakfast i've had at a hotel

only even somewhat negative thing was that the pool area was pretty dirty with debris from the surrounding trees and shrubbery

room was hot and didn t offer room service or clean room during our stay

room service and though expensive it was quick, the server was very courteous & helpful, and the

there is no room service for towels, trash, and basic daily clean-up

room service completely closed at 11pm, even on a sat

awesome location friendly staff exceptional room service

no room service

excellent-breakfast, barin pm, comfortable room,all staff- bar,restaurant,room service, front desk- delightful, all

only negative was underdone and way too buttery scrambled eggs from room service and referring to thick dinner fries as breakfast potatoes

housekeeper came in the room to get the tray from food previously ordered through room service and left no towels

we requested room service one day that they never sent, but we received towels quickly with a call

lastly, we stayed five days and asked the front desk to have room service come

very good room service to clean room

no room service, i could be wrong though, i didn't look too much into it.

pool was too small to enjoy, and no room service available for food.

room service was very good

breakfast was also amazing

spacious clean room, great price, good breakfast, and friendly staff. nice pool as well.

hot breakfast. plenty of parking. easy in and out.

great hotel had a gym which i like and had a good breakfast menu

great location breakfast was good room was clean.

room so humid the floor and linen were damp. the wifi didn't work at all.

small but adequate fitness center

tv was easy to use and wifi was too

great location, friendly staff, easy access to main roads. breakfast bar was excellent!

not enough room for 3 kids

we had to continually ask for room service

no room service

shower had half a glass door and no fan in the bathroom. no room service

limited menu, no room service and food at bars were sub par

panel on outside of tub, not pet friendly, no room service or menus in rooms to restaurants/snack bars on resort

we did order room service, and the food was exception

requested room service and didn't receive it due to miscommunications with the front desk and kitchen

room service never came

location in house services: room service

requested room service, were first on list and did not get room service

no room service

no room service at this time...due to covid!

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hours, no room service, courtesy items not available

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