we had room service for our evening meals on both nights, our hosts couldn t have been more

room service is carried out daily

they do have room service which was not mentioned

some decor and amenities can be updated. poor wifi connection.

breakfast was good and the coffee was excellent

very friendly people and nice bar with friendly people staying and visiting

staff were amazing, bar open all times, breakfast was gorgeous with lots of choice

breakfast delicious fresh and hot, rooms were clean, beds very comfy with feather pillows and

staff were amazing, bar open all times, breakfast was gorgeous with lots of choice

usages for the dogs ud83dude0a)and evening meals tasty and high quality

best breakfast i have ever had in a hotel.

service, lovely people, nice bar and beer garden

hotel car parking

terrible wifi

very comfortable hotel, excellent restaurant for evening meal and cooked breakfast

interesting take on daily room service, it doesn't happen unless you ask for it

no room service d or clean towels

shame the pool and sauna were unavailable. our room service order was not as we had ordered.

room service only included sandwiches so the dog would have to be left in the car which having

room service was poor cleaning etc

saw any other residents at all during our stay and we were the only people in the dining room for breakfast as well

a separate bar area with comfortable seating would be useful

immaculate! comfortable. friendly staff. fab breakfast.

location and right in town centre lovely modern hotel huge rooms and very clean fantastic breakfast and service lovely staff food really nice definitely be

parking could possibly be a problem in high season but we managed to get a space right outside the

no issues, rooms are above the bar and also road outside however no issues with noise.

the bar downstairs is nice and the food served there was good

late check out time

reception desk to arrive at

have to go to a busy bar area) which was difficult to communicate with staff, as drinks were being served at the same

in was difficult as bar busy and no designated check in desk

glorious breakfast and a nice takeaway on the morning when i left very early

, indeed, scottish)

the pub has a good bar and serves good, home cooked food

the food for breakfast was wonderful

the stay with our two kids was absolutely idyllic - we would love to come back if we were in england again

breakfast, lots of choices and high quality locally sourced ingredients

adele was a great friendly host on the bar

breakfast maybe a little earlier as travelling for work, but was a nice forced lie-in before

good size room, with bunk beds for the kids

a few buts; the basin was nearly blocked, there was no phone in the bedroom to ring down for room service

free room service and i had all my meals in comfort in my room, on the table set up there, looking out

reception staff friendly but failed to send me email re changes to service due to covid - no room service for whole week and no provision made for us to clean bath, sink etc

no room service

great sized pool, well managed so not crowded

parking, good size twin room, comfortable bed, superb food, nice bar and great hosts

country pub/hotel great busy bar full of locals,serving excellent beer dinner was exceptional lovely comfortable room with

scott in the bar looked after us really well

breakfast, wonderful staff, perfect location for exploring historic sites

good wifi

good to have a bar downstairs and such a shame it wasn t busier and it s a cracking place

the breakfast was also amazing

historic building with ample parking and beautiful location right next to the river

cooks eggs for breakfast

us to our room was not very pleasant, felt like we was putting her out, and even on going to the bar for a drink later felt like we was not welcome to do so

room service was shocking, forgetting items ordered, meals arriving stone cold, same menu items

comfortable bed, large bathroom, free wifi, television in the room as well as a room service menu, which i love

we initially booked a table for dinner then changed our minds as we were shattered and asked for room service

room service speedy and polite

lovely to see the castle, walk around the grounds and have breakfast there

food and drink was ordered and brought to the room with room service as i didn't want to eat in the crowded pub downstairs

overall we were very pleased with this hotel and are considering rebooking and bringing the kids to have a couple of days in hexham

to have the choice of a full vegetarian breakfast on the breakfast menu, portion was large, very filling

a warm welcome, comfy bed and an excellent breakfast

hotel bar and restaurant have a good atmosphere