front desk service was awesome the ladies were friendly and guest oriented the room service was excellent, clean towels etc

the shower did not work properly, there was no room service or meals offered at the time we arrived

the shower did not work properly, there was no room service or meals offered at the time we arrived

any room service available after 23:00

and the daily room service too

we didn t have room service or they just didn t pick up the phone.

$250 usd extra for a vip treatment the main reason being that it included room service - when i tried to order room service it took them 4 hours to respond and subsequently

) a ud83cudf82 like a room service in the morning

it s a little updated. no working phones for room service, didn t clean well the bathrooms.

like is that we were 4 persons and we haved only 2 towels in our room and we tried to call to the room service and they don't attend to the

brand new. beautiful presentation. good breakfast.

room service

the hotel room, also the pool, and the room service lady very friendlyud83dudcafud83dudc4d

keep going out at times, plus you have to remind them to come over and clean your room, plus no room service, which is very very very

had a bad smell we were there for 3 nights and they didn t clean the room at all they did have room

staff are very attentive and the place is nice , the pool and music love it

the only decent part was the pool are which was overcrowded since it s so small

we loved the delicious continental breakfast, the swimming pool overlooking the sea

super nice pool and tasty restaurant

the 2 lovely swimming pools (including a cool glass infinity pool) and friendly bar staff were more than helpful in keeping the cocktails coming and making food recommendations

it s more like a bread and breakfast

friendly staff,clean,quiet,breakfast,ac

excelente staff , beautiful place, perfect location and delicious breakfast

great breakfast and quiet location.

quiet, nice pool, clean, comfortable beds, close walk to beach, and nice breakfast inc.

there was an on-site bar for evening entertainment

tip: put: neptune oyster restaurant parking on google maps

had a swimming pool, and they gave you breakfast

tside

the breakfast was delicious every morning, the staff from the kitchen as all the staff from the hotel

had a swimming pool, and they gave you breakfast

the pool was a real pool compared to the colonial

free breakfast which was very good and convenient in the morning

free parking in front of the hotel

the breakfast was

great breakfast, excellent wifi, and extremely clean

was close to the airport and also had a free decent breakfast with your stay

breakfast included and closeness to supermarket

very good restaurant within hotel free breakfast +++++

good breakfast,nice rooms,clean,cool air conditioning and central to shops and the beach

quality so so, long waiting time for food, lack of cleanliness in the room, pool not inviting, weak aircon

the wifi and the kind female staff are the only positives.

parking was the best is in its own compound

very crean and breakfast great

rooftop pool is undergoing renovations/maintenance

rooms were clean, staff friendly, just cross street and at beach. free made to order breakfast

there was no bar up by the pool

i like that the staff was friendly and welcoming. the breakfast was amazing.

pool was cloudy....food and beverages expensive

be honest i did not have the breakfast

it was just. good clean hotel, hot water was good. the pool was nice

the pool area , the staff was fantastic

there is no such thing as free parking, you ll have to leave your car outside in the street

guest comfortable or encourage visiting again, i ended up booking another room for my partner kids and even though i paid extra for double beds so 4 of them can sleep only two was served the

next to the beach, and parking in a safe public street in front of building entrance, the staff was great, breakfast was

guest comfortable or encourage visiting again, i ended up booking another room for my partner kids and even though i paid extra for double beds so 4 of them can sleep only two was served the

lot of noise and difficult parking on the beach

pool is great and we ll maintained

was renovation being done on the pool and some room so it was a bit noisy otherwise everything was good if you are looking for

the was no tv in the room, only one is in the resturant / bar even though the description on line said there was tv available

has a nice pool, and lovely owners who help you with anything

great little getaway near boca chica beach and small pool to unwind with fam or friends

we're smelly no hygiene ud83eudea5 it was a disaster from hell and the extremely big pool u see is the size of pail ud83eudea3 it dirty it hasn't been clean in years is not for a

is good, terrace with swimming pool is comfy and breakfast made by a smiling lady is very pleasant

free parking, fruits for breakfast, comfortable room!

fifa and diana were part of the excellent staff, and the free breakfast with good coffee and well-cooked food was a highlight

breakfast not available every

no wifi

wifi was soo bad. the staff are rude

nice bar restaurant

the pool

was no wifi in the facility

fixture, old beach chairs thrown behind my room, overflowing garbage cans, doors & walls dirty, pool questionable

it was nice to stay with my family the kids enjoy the pool so much

water. when you go outside of swinging pool don't find

pool looked nice, but i didnt use it

was a familiar economic place, nice pool and clean.

has kitchen facilities ana is really nice and friendly

service, large room with kitchen, shuttle to airport, beach nearby

room service very poor

room didn't meet my expectations the room wasn't clean, room service was ok even do i had the do not disturb sign on the door the cleaning lady still open

-room service keeps knocking the door every morning at 7 am

ere are no dont disturb signs that

staff speak lil english room service wasnt all that great i didnt like the lil cups for drinks

am), nice breakfast

interior patio area, with pool and restaurant

the breakfast was a typical continental breakfast, not the dominican breakfast but it was ok

staff, we could check-in early in the morning

the rooms are exceptionally well appointed with modern fixtures and even a wifi controlled expanding led ceiling fan

wifi only in front bar, dirty access, open stinking sewer ,all the furniture in restaurant-bar in

no wifi

you couldn't get wifi there, it ran only at the bar

cleanliness of the whole hotel from the beach to the pool to the restaurant to the rooms

beautiful and well maintained pool

pool was really nice

they pool they need to fix it because the pool floor is broken

swimming pool was dirty and old- the rest of the facility was new. excellent food.

in the room, the safe not working in the room, the phone not working in the room for ordering room service

one reservation in a la carte restaurants and we had reserved for three nights didn't include room service which make ask myself what the reservation all inclusive

you have buffet food all day and at night room service all included

no room service

i didn't like that we didn't have the option for room service

location was great but no parking

the breakfast was limited and reheated/served for the following day

breakfast was not available, only fruits, we went out to eat somewhere else

breakfast is not good, i had to eat eggs and bread everyday for 9 days

breakfast was not available, only fruits, we went out to eat somewhere else.

u can do better at home)

the room had no wifi or television service and no phone in the room

and comfortable, the room for 4 people great , breakfast delicious clean beds we also had a small room at entrance with a couch, and space to

the breakfast was good. a little bit more choice would be great.

there was no breakfast included like described

for your convenience there is room service for breakfasts or if you order something from restaurant

the outside area is beautiful with a nice pool, bar and terrace

pool and bar was very nice

prepared for noisy music around the pool when local people are coming to bath, but it doesn't take a long time

room was clean, aircon worked well, spacious bathroom and secured parking - all we needed

like the room service every day

room service very slow and the quality of the food not good for the price

the costumer service , the room service , the food etc

the service at the restaurant sucked i called for room service and they sounded like they were being bothered and annoyed that i wanted room service,

room has no microwave no phone no dishwasher water came out stink from second shower head poor room service i had to wait for someone to bring me towels to go shower they entered without proper

and view, you get what you pay for breakfast was only toast coffee and juice pool area didnt have no lounge

pool

while at the tropicana hotel this time, my family came to be with me, they could not use the pool unless i pay for them

location, staff and pool.

the staff is nice, the pool is cool, everything is clean and comfy. is close to the airport.

the music at the pool area was very soothing and of different kinds of genre

you can easily spend your days at the hotel if you don t feel safe to go outside, because the pool at the hotel is great, they also have a pool bar

and helpful staff , from the owner giovanni to the kitchen ladies and security guy - quiet area - pool ,jacuzzi and a nice garden for relaxing - free parking

the breakfast was really cute by the pool with different fruits, cereals, toast, pastries, different egg options all in all we 100%

rated 15 out of 10 security measures : excellent hot water : good pressure and temperature wifi coverage : good, did not notice any

the staff constantly changed the appearance of the dinning and pool area to make the appearance of waking up to some place almost every day

and there was something different for breakfast every day fantastic

good and breakfast excelents

the swimming pool area is good

to lola at reception and her staffing plus the chef wilson always willing to extra miles on the breakfast

breakfast was good

the pool needs maintenance .

daily breakfast but limited selection

of noise inside hotel, no different options for breakfast, some days no juice and didn't have fruit as pictured on the website

breakfast was good. the room was decent.

the breakfast wasn t breakfast it was more like bread and banana

best part of my stay was the free breakfast and one of the staff was friendly i don t know her name

there is parking with security for the night

affordable price, private gated parking, new mattress, strong fan, pretty quiet.

equipped with a comfortable bed, shower with warm water, aircon, fan, tv and private parking

location and the parking

breakfast was fine

breakfast included was really good

breakfast too poor same every day not like before

cheap and breakfast

breakfast was great

staff was great, the check-in only took a few minutes and the room service was not great but pretty good

we found two roaches in our room, one of them in our food that was order via room service.

from terribly slow checkin to room service to breakfast- simply arrogant and unacceptable

the bartender at the bar was such a sweetheart and soooo professional, daian is the to go men

so this review is based on that; view: lateral view of heritage buildings and the street; size: spacious enough for 2 adults and simple baggage; air-con: perfectly functioning cooler that helped

the room was clean, i had good cleaning room service

room service is advertised but, they never have available with the excuse of being overbooked

bed was comfortable , clean. quiet, dining room service could be better. at breakfast.

parking was a little cramped, but the staff handled the car parking sufficiently

gym is a new addition to this property, and it is convenient

lovely breakfast and good food

the breakfast - the environment, typical colonial house - really comfortable room - cosy bathroom -

gorgeous spanish architecture! amazing location! staff was incredibly nice. very good breakfast

everything in the restaurant and bar has to be charged in us dollars

loved having breakfast under the mango tree, they were very attentive to me and i was happy to see the protocols

out 6

wifi went out the first night we were there due to some weather

breakfast was good

the breakfast was a 10

the room was very comfortable - two doubles with our kids sharing one

they were faster with room service also

room service

the location of the property and that it also provided room service for dinner.

did not use the pool but it looked nice too

the wifi was horrible in room 113.

the breakfast was very good too

the breakfast was yummy

place has great staff and good breakfast

they can increase the quality of breakfast.

gave us a choice of breakfast and we were happy with that

location, night staff and breakfast service was excellent

here you get a private room/bath, tv and a/c that work, good wifi, great location

wifi in the room was intermittent

place compared to the price you pay, great location, very nice breakfast

also regular tea and milk chocolate for breakfast would be great

breakfast is good only a suggestion some fresh fruits will be good too but everything was

orthopedic beds, good sign of wifi, and netflix on all tvs

as usual in almost every hotel the wifi is not constantly working.

doesn't take care of wifi complaints, 1 full day wasted on trip because of no water supply, staff is friendly but

excellent hospitality, breakfast, communication and comfort

breakfast was good for the price

the free breakfast was underwhelming

breakfast and the staff specially nancy with all of her recommendations for breakfast combinations

in the same way, the seasoning of nancy, esther and raiza caused us to repeat breakfast more than once

be prepared for stairs, breakfast is on the roof

this location is a complete dump it has no pool and no food it is small outdated and dirty

laundry service, bar service, massage service excellent

no one came for 30 minutes then a man rhabwirked at a bar from down the street finally came and said to leave because his owner friend was busy

laundry service, bar service, massage service excellent

everything from check-in, room service was wonderful

beautiful architecture and design. delicious breakfast by the pool. relaxing ambiance.

really need to fix the process of parking and arrival by communicating in advance what to expect

a butler who took my breakfast order each morning and even doubled as my photographer by the pool he captured some amazing shots

concerning the food, we only had the breakfast there but it was delicious (pancakes, omelets, fresh fruits

the breakfast was amazing

wish for the breakfast they would cater to folks that don t eat pork

parking is available on the site. wifi ok. rooms relatively clean.

the casino, staff is rude!

food was really good! the pool was not use because it was raining at all time.

had a good time at this hotel, the pool on the top is the best thing ever during sunset, good for pictures

reasonable price, clean premises, clean and, comfortable bed, and car parking, in a central colonial l position friendly helpful staff all i

nice and helpful staff and private parking

parking lot access in out not smooth can be better card door key had to be coded 3 times room

the rooftop pool was perfect for myself to lounge at basically undisturbed

i read there was breakfast- i was not offered breakfast. the wifi was poor.

comes with simple breakfast and has nice decor

just few minutes from colonial zone in santo domingo, great breakfast on the terrace included - choise from three types of breakfast, fresh juice,

wifi is horrible

i love eating breakfast and enjoying the view of the city.