the staff were the highlight, the fella behind the bar was super friendly and welcoming

real bar with ales, spirits and wine

they do smaller sizes of everything on the menu for children, as well as a kids menu too)

nice bar area and good choice of drinks and food

rooms very comfortable, had a meal in the sports bar outside area which was just perfect

calling for room service and could not get anyone despite calling several times

overpriced room service 17

it was clean and comfy. and the fact they had room service.

the bar in the buffett room service was slow

no room service menu in room

fridge in room and coffee pod machine a bonus and room service food and drink excellent

very efficient room service, all food delicious

we used this place as a adults get away break the staff are amazing we even made used of the room service 10 out

the rooms were very nice and room service was excellent

the room service breakfast wasn't for me

not soundproofed; water not hot; cobwebs in bathroom; no mini bar; no room service; mattress too soft; crumpled dressing gowns; no clear info on car parks; their sister

we opted for room service

in the evening

dinner menu - only option minimum of 45 for two courses, but a wider choice available for room service

tv was too big for the room i had evening meal room service but had to juggle the furniture around to eat the room in general seemed too small for

food available from room service after been at a wedding where there was no food - thought we would get something at

menu for room service but one room had a broken telephone and the other none at

livery) so i said i d go to the

room service options very poor

50 from room service and told it would be 5 tray charge

food was average. room service very average.

did not do room service.

room service was brilliant and even let me order something that wasn t on the room service menu

with is that it wasn't made overly clear what to do with the food trays brought up to the room if room service was requested

building, staff were very friendly and helpful and the food and room service was great

loved the dining room service and meals especially the evening meals

wifi difficult to connect to with android appliances

poop and spa and gym facilities. food and staff great. beds comfortable.

kids loved it

the pool and spa was an added bonus after a day's cycling

have been more helpful to accommodate us and our baby and dog - allowing us to do last minute room service when we needed to get the baby to bed

room service trying to enter the room at 8:30 in the morning was not a nice surprise.

milk for coffee in the room service at breakfast was very slow, our instructions were missed and we had to ask for toast

would have liked a room service phone

poor wifi

food in this pub was excellent, we had both dinner and breakfast there and could not fault a thing

roecliffe is a wonderful location and the breakfast was fabulous

had a great evening meal and a hearty breakfast, the smoked salmon was as my wife said

car park so ended up parking on the road but it is a restaurant so was aware this could

plenty of parking

food was very average, room service food was poor and the meal we had for dinner at the clock house restaurant was either

no map for optimal use of facilities and expensive room service.

50 per person add on charges to room service didn't like the fact it was extra 35 per person to use rooftop pool n

so for 2 adults to have room service breakfast it would be 55, plus drinks

room service staff were very accommodating

plenty of free parking and good access to a19

room was very clean with a working tv, kettle and wifi

found the bar and waited 10 minutes before calling the number provided, he said he would be down in five

parking was very convenient

ter our starters had arrived) wifi password didn't

beds, amazing food (room service is definitely worth it (*) the room service was quick and friendly (+)the view, the room service was quick, efficient and friendly. the bed was very comfortable. (-)were a bit disappointed to find the restaurant served exactly the same menu as the bar and room service (pub type dishes in the main such as sandwiches, burgers etc) (+) room service quick & efficient, food was lovely (-)room service (+)nice spa and pool very good breakfast nice room service friendly stuff (+) excellent room service too (+) brilliant room service options (-)room service was unacceptable, not taking orders, bringing wrong orders, phone in room not working,

gym is too small

the pool and jacuzzi in the spa was lovely

good spa facilities

lovely large room and good shower dinner and breakfast excellent

we ordered room service for 7

we had the lobster fish pie as room service

had room service for dinner and had the steak, it was honestly the best steak i ve ever had

room service was excellent

room service stopped at 10pm. breakfast wasn't very good.

room service menu could do with expanding but that doesn't spoil any part of your

room service very efficient

room service was excellent!! fast and polite.

were lovely and the food was amazing as we ate in the restaurant one night and another night had room service

excellent room service from lovely staff and the tv was in a nice wall position

wifi worked

the wifi was exceptionally good, fast with no drop outs

wifi is not stable and sometimes slow.

wifi was off in the morning - perhaps the cleaner had unplugged it to plug in a vacuum for the room

wifi is very slow.

staff didn t know room service was available after the 10pm curfew in the bar and didn t put the charge against our

no room service not enough parking

no room service snacks would have been handy

no bags in bins, don t hoover on daily room service, sewage smell from bathroom

com confirmed that food and drink was available through the kitchen albeit as room service from a limited menu

had room service for breakfast

there was a fridge, safety deposit box , tv , wifi, hairdryer , room service, tea & coffee etc aswell as towels and shower gel etc in the bathroom

excellent but confusing menu for room service breakfast.

had to wait over an hour on both occasions that we ordered room service and found it quite difficult to get hold of them in the first instance

room service mixed up the body lotion and conditioner - so body lotion was fixed in the shower

ordered breakfast, which was excellent, which comes as room service

no restaurant or room service

to store cases whilst the hotel makes it clear it doesn t offer a full breakfast service, the room service menu for breakfast seemed quite

there were no dining facilities although room service breakfast is offered, which again is not a major inconsideration as there are many

was only room service

the staff couldn t do enough for us. reception staff, the porter, and waiter for room service

lovely stay, staff were outstanding from reception to bar staff, room service and breakfast lady

room service food could of been a little better

we had room service and our meal arrived spot on and hot and well presented

room service was available and with the exception of the fries served

pound for parking requested but not advertised when booking free drinks in lieu of room service turns out to be only choice of

we enjoyed the offer of a free drink rather than room service

room service should be available overnight ud83dude01

room service food

we had room service o e night which was excellent and very reasonably priced

both evening room service and breakfast buffet were delicious

the staff were very welcoming, explained everything regarding room service and breakfast

ordered room service curried chicken which was so tasteless i registered a complaint to the front desk and

room service is swift and always correct with additions such as condiments without even asking

warm overnight also would be great if there was some kind of coffee table as the hotel does offer room service

no room service. no games room.

there is no room service

noone ever picked the phone at house keeping / room service which was quite annoying

no room service when busy

great location, near the station, and room was good, with room service every day.

pensive) worked great for my son

excellent room service

we enjoyed a drink in the bar, and some room service which was all fabulous and the service excellent

room service was super quick and always happy to replenish water/milk

i was quite sick and it was a comfortable place to rest, and the room service

we rang for room service after a night round york as it was 24 hours service

lack of onsite parking no option of cooked breakfast on room service

the room service after 9pm didn t had much verity in the menu and the food after 9 pm was cold

it would be great if evening room service hours were longer, but i m just being picky

issue was with room service not being able to take payment and coming back several times at 10/11pm

there is the option of breakfast in your room & room service is available with a great menu choice

the seating area in our room had no table or anywhere to set down a room service tray

woeful air conditioning no phone for room service?!

on arrival, the box of tissues contained only one tissue but despite having reported this fail on room service, the box was not replaced on the second day of our stay

there was no food service /room service after 930

fridge in the room and room service

serving food - even room service at 9

no room service either

limited menu but good room service if required

i had room service for dinner which was superb and breakfast was lovely

room service was great & staff friendly & couldn t do enough for us

room service arrived to our door on time and really hot

room service menu much better and nicer than retaurant one

room service phone was not picked up and l ended up sleeping without a meal,

views across the park and room service excellent reception staff were excellent answering calls every few minuets for food

cleaning (which were there even when we checked in) and the bedsheet wasn t tucked in after room service (+)very attentive and friendly, bar open late, room service available if needed (+) we ordered room service as we were too tired to go out for dinner after being out all day, and it was very (+)clean comfy room, excellent room service, superb g&t and cracking breakfast (+) the 24-hour bar was a really nice addition as well as the day and night room service (-)there was no table to eat our room service on so had to eat on the beds. (-) we ordered room service breakfast and it arrived about 45 mins late, which was a shame as it put our day back (+)room service especially breakfast (+)location and the room service was excellent (-)didn't like that room service wouldn't bring us drinks to our room

loved the hotel we stayed in one of cottages it was lovely for the kids

hotel with lots of charector, brilliant location with parking, the comfiest of beds and lovely breakfast with lots of choice

kids portion big enough for an adult

bedroom laundry delivery in the morning very noisy

breakfast, no tv remote in room on arrival

room service was excellent

room service was carried out on the second morning of our stay, the dirty cups , glasses and

check in is very late a tray from room service left in corridor all day for some reason price of our day was very much more expensive

ough this was attended to quickly), no room service for one of the days, but once we asked housekeeping to come this was sorted quickly

breakfast was delicious and room service very polite

i was offered room service for my evening meal and the breakfast that was brought to my room was very good

had room service on both evening we we were there food was excellent and the lady that brought it the

the room service food

food in the bar, restaurant or for room service was a little bit out there and not much choice for children

nothing, friendly staff, good room service.

restaurant in evening- i got soup by room service but the bread rolls were in the soup and soggy

room service was great

room was cozy and well equipped. room service was exceptional.

we were only there for three nights so we did not get room service but it would have been nice to have had our coffee and tea facility topped up

staff from reception, at breakfast, room service, engineer (problem with safe) were all friendly and helpful (+)room service was excellent. good menu delivered quickly at reasonable price. staff very helpful. (+)fabulous room service breakfast (+)hotel in harrogate to see a band who were on in the adjoining convention centre room service was excellent comfort and cleanliness top rate room overlooked town and church (-)even after requesting to room service they will leave sparkling water instead of still. (+)excellent location. room service swift and food was lovely. staff helpful (-) so rang for room service and could hardly hear him and having to go down and pay for it after a long day we (+) breakfast and room service supper excellent (+)very nice rooms, excellent room service

breakfast was very good

the breakfast was delicious with a great selection and excellent quality of food

do advertise they have a gym but unfortunately it really isn't, it is so small, you fit like 4-5 people in there

gym is situated outside the hotel somewhere in town although it is advertised as having a gym

nice room service and breakfast

no phone for room service

room service was brilliant

did take over an hour to get room service delivered which sucked but the staff were very apologetic took off the tray charge

as a treat we ordered room service for the first time and this hotel did not disappoint