said smoking, but room service only knocked for service

my grandson enjoyed the pool

no breakfast available. friendly staff very helpful

and the wifi never worked

not enough parking had to park on the other side of hotel and walk to room.

loved that room service came everyday

didn't receive room service for the 2 nights we stayed there

when no room service 1 day, called front desk to obtain towels for next day,told too bad, laundry was

bad wifi and spiders in the room. the towels are old, sheets are dirty.

the towels were dirty the sheets had bed bugs blood on them bugs on the floor ac didn't work no wifi no pool and they tired to double charge my card wen i already paid

do not have room service, which was a huge disappointment, because that's the major reason i chose this hotel

room service, staff didn t go out of their way to be friendly for sure and the lounge was

amenities, friendliness of staff onsite dining, bar and room service

going green meant your forgo daily room service but could request clean towels

pool heater was broken and no room service

pool and spa

the breakfast was good

would have enjoyed an outdoor pool

my room was just right. comfortable bed, and great a/c. breakfast was good.

i like the ease of getting in and out of the hotel area. excellent breakfast. friendly staff.

room service the food was below decent

room service is provided upon request, i requested several times and never have been provided, in

plus had room service that was delicious

short staffed. difficulty in ordering room service, getting toilet paper, towels, and water.

was great for the round rock sports center food via room service was excellent and friendly service

there was no room service throughout my stay. the maintenance employees were very rude.

the site also said it had a restaurant and room service, which were also closed

and we needed to stay close to the hospital post-op and we stayed at this hotel because it said room service and onsite restaurant and this was untrue

difficult to get requested room service

like any hotel i wish food/restaurant/room service was available more hours.

loved that they had guest laundry

that the laundry was on site

amazing breakfast

they allowed early check in for a night shift travel worker

breakfast was horrible and cold

no room service had to ask for towels&etc. thought breakfast choices were expensive

room service is ot daily, every alternative day

the daily room service is canceled - safety measure due to covid - but this was ok for me - better safe than

i wish there was a larger room service menu.

lots and lots of parking at the hotel

very well equipped kitchen in room

appreciated the free laundry and staff was awesome!

kitchenette was incredibly helpful!

the parking spaced were way too small.

kitchen is nice with big fridge

my room never got cleaned by room service the entire 5 days i stayed the room was never cleaned by them the entire stay i was

were not told at check in that we needed to request room service so we did not have room service during the six days we were there

to ask for room service to clean the room

didn t like that i don t get room service

be nice to have restaurant and room service at hotel

i was tired from traveling with my three kids and just wanted to sleep

the breakfast was better than most

pool was not clean and kind of small

the hotel was equipped with ice machines, a gym and a swimming pool

breakfast was good and plentiful

the rooms were ready and clean on arrival but room service was shy of what we expected

noise kept me up almost all night), barely any toilet paper in bathroom, no answer when i called room service or guest services, old shabby bed spreads and furnishing in room and throughout hotel

don t have room service

at the desk i was told room service was short of staff due to covid-19

no room service the following day