, tables are a little small for room service but well put together

the pool wasn't open

late check out at 1pm...thank you, the bathrobes!

we really enjoyed the spa it was a nice area to relax and disconnect

restaurant served delicious meals and sauna/spa were relaxing

, tables are a little small for room service but well put together

i like spa and it s close to promenade

the spa was wonderful and the staff was friendly

breakfast, no parking and the bed comfort wasn't that great all compared to the previous years that we've stayed

the exterior and parking could have been better. expected a bigger pool and spa tub.

kitchen was great; 2 bedrooms plus sofa bed in living room

an excellent place to stay, with an open outdoor pool and very pleasant staff

the wifi was no good. slow and constantly signing out.

the parking is easy

clean comfortable room, pool was nice !! close drive to everything including the casino

room service food and service was excellent. the staff was great. love the room.

room service, prime rib was amazing

view of downtown was beautiful, ordered room service at breakfast and it was devineud83dude07 staff was great help with our belongings im

comfort and view, room service was easy to contact

the steak of room service is delicious. best of all.

room service

changed their menu daily so you cannot look at a menu or know what you would like to order for room service as that is not possible with new menu every day

deprived us of room service ?????

the locker for room service was next to our room and they started early sunday

beds are very comfortable room service is nice and friendly

my partner asked for no room service during our stay and twice they didn't get the memo

location, clean room, daily room service, parking, good breakfast, friendly staff

staff and room service were very friendly and courteous

getting room service was easy, which can be tough in some other hotels

room was comfortable, with room service available for added convenience

restaurant

room service was deliscious and amazing the roof deck was amazing and the cocktails were superior

but your room service exceeds

room service menu was lack lustre

the front desk service and cleaning room service was fantastic

location, comfortable room and very quiet limited dining and no room service due to covid but lots of good options nearby

no bar service

comfy room, nice gym, friendly staff

poor gym, no nice breakfast

the presence of a swimming pool and a gym is a huge plus

there was no room service or replacement of bath towels during the 2 days of stay

rooms not serviced during covid although the room service sign is still placed in the room

no room service

the location was great and the room service staff were very helpful and friendly

stayed for 2 weeks and got room service only 3 times.

then, forget about room service

i had to nitpick, i'd say the room service / cleaning service could have been better

room service will be nice

more coffee packets please. room service offered later on a sunday night please.

having a restaurant/ room service

would be nice to have room service option.

many services still closed. there is no room service or maid service

restrictions mean there is no restaurant or room service - beyond their control

came in but we went into get something to eat and no one was around so it was easier to phone for room service

location, great restaurant

vegan options for room service.

in-room service for breakfast was on time, and the food was hot and delicious

we ordered room service and it was delicious and the waiter who delivered it was courteous and prompt

wished there would have been room service

we ordered room service for dinner and the food was excellent

room service availability, it would have been a nice gesture to provide some compensating factor -

room service was exceptional

i also would have liked room service to be available a bit later; 10 pm was too early and we weren't able to order when we

we were disappointed they didn t have room service and instead of a nespresso machine a keurig or room service for coffee could be added

room service not so easily accessed and recorded messages were in the french language only

food from room service twice during my stay - both times it was wonderful

room services and location

pool room service and punctuality helpful and kind staff

the room service was totally unsatisfactory

cozy room, beautiful view, fast room service

the restaurant is on site and does provide room service

ordered room service that was great too

my kids did not like the menu for the room service

- i ordered pizza from room service

tulip lounge restaurant won't pick the call from the room for room service

after we mentioned it was our anniversary, room service brought us a tray with champagne,

wishing the restaurant ,room service, was open

breakfeast room service.

room service was excellent

quietness staff attitude fast room service

room service was nice and organized

room service options minimal

room service for dining was great even gave us free

would be good to include breakfast with room service

the restaurant was closed! we really wanted to get room service, but we couldn't.

we saw several plates of half-devoured room service sitting outside doors in our hallway for quite a while

we ended up eating at tulip three nights - two in person and once in room service

room service is not up to the mark

the room service options are also very good and i ordered food in from ubereats often and this worked

second, i ordered room service only to find out after waiting for an hour that my order was not submitted to the

restaurant and room service hours

didn t work, no daily room service, had to go to receptionist to get coffee pods every day,parking at motel very

the beds were very comfortable and we got a very good room service

not receive room service from housekeeping for 2 day stay

great room service staff

only being allowed to order room service with no access to a restaurant in the building

be glad when room service/dining room is available, again

friendly and helpful staff. room service is good and they provide you with most basic items.

the menu for room service was super basic

room service needs work

room service very good and punctual.

the breakfast room service was hot and ready on time but a bit pricey.

room service for breakfast wasn t good at all and was cold

as always with room service not hot enough.

1) smelt like dirty feet or hockey bags restaurant staff was rude when i ordered room

the room was very nice, the hotel beautiful, the staff and room service top, good

the staff, the venue, even the room service

the breakfast was very good, and room service was speedy

pricey, in my opinion, and also the kitchen closes 9:30 pm so no luck getting any late night room service snacks

the hotel restaurant cocotte bistro has delicious food at the restaurant and for room service

room service staff was careful and friendly

large, clean room, good location. good decor, free internet, great food and room service.

we had to go to the reception to ask no one answered the room service call

i ordered room service breakfast coming from the restaurant above, at quite a hotel-like price and then as

room service came fast

on-site restaurant stopped room service after 10 pm, and wouldn t let us take alcohol (two beers) to our room, but would let (-)the decor was a little dated but the rooms and beds were comfortable with daily room service. (-)front desk said room service was available, when i called the restaurant, they said room service was not available (-)only thing i regreted was the lack of room service to change my bed sheet and towels (-) i would not ask for room service every day if there was enough coffee for our stay (-)not so clean, outdated, no room service (-)room service haven't checked regularly what the costmers need. (-)no room service during stay of three days. room/kitchen amenities were sparse. (-)no bell boy service. no room service. very basic amenities in the room and bathroom. (*) we did not get any room service done despite us placing the

swimming pool was relaxing.

we were aware that not everything (gym,pool)was available due to covid restrictions (+) i didn't use the gym and pool (+) gym/pool were great also (+)pool, hot tub, and gym were all good (-)the tv in the gym is small. the parking is expensive. (+)great location easy to get to the city centre great facilities like gym swimming pools (-)gym while nice, had older equipment, was small although quite busy (+) swimming pool and gym also highly appreciated (+) kitchen, pool, gym (+)indoor and outdoor kids area indoor swimming pool location room size gym late check out (+) gym is very advanced for a hotel

there are some additional facilities such as pool and laundry room

the pool spa and the park for the kids

room service is just for above 15$ requests , if you need a bottle of water you have to go and buy

the room service was ok but could have used more cloths and towels

a little dated, no room service and no cleaning throughout stay.

room service was very poor and floors in basement not clean

super friendly staff , room is very spacious , cleaning and room service was great

room service was rather slow.

overall service was poor starting with no room service in the evening to give the guest with coffee packet the breakfast quality qas average

the staff did not do room service or clean our room the next day even upon request

we spent three days but was very disappointed with the room service

no room service at hotel

room service is only in the morning

room service!!

called to order room service and the women who answered the phone was insanely rude.

so pets are allowed but we were not provided any room service

small garbage cans for having no room service for three days

room service sucks now due to covid-19 hotel regulations

room service was atrocious

room service from the attached chop steakhouse was excellent

breakfast in the hotel would be great and possibly room

didn t like that when i checked in couple of hours after room service came to clean the room and i said i just checked in few hours ago and i m good

not much food to choose and no room service at night

no room service, restaurent and service quality

room service

great location. pool was nice room service good menu and very quick service. we will be back

weird and noisy - requested for checkout at 12 instead of 11 so was denied the breakfast bag - no room service at all, not even a water bottle - not one bit worth the

room service is great. beds are comfy.

restaurant hours, room service, snack pickup area and shuttle service

t sure if this is just during renovations or permanent)

room service had to be requested if staying more than one night

no breakfast or room service for meals

amazing food at both restaurants, and room service was quick and efficient

food in the restaurants and room service was excellent

the see through window from the bedroom), wonderful scenic view of the golf course and great room service

there is no ice, so room service delivered to our room

room service, peace and quick service

the lack of food, no room service, only a continental breakfast is available.

there's no room service

front desk when we arrived , i have to go around and around to find someone it's took 15' 2/ no room service , we just asked for cups of wine glasses and the bottle of wine

very convenient to where i had to get early next morning. late check out was great.

parking lot: e-charging stations were significantly closer to front door than handicapped parking

i wanted room service early for supper and it did not start until 5 pm

the room was nice, clean, coffee make, fridge, great room service

bed was extra comfy,room service was quick

second day i went to the bar and grill across the parking and was a lot more better

room was great, the pool and hot-tub where amazingly clean, the complinentary breakfast was a 10 out of 10