the application to order room service does not work well and many times the order was not received

services in one area), the pool is cold, the beach chairs are dirty, the price of restaurant and room service is excessive, there are no chairs on the balcony, the tv table it is not functional to

the room service was really good

room service phone line was seldom answered

room service was extremely poor

as a consequence, none of the facilities of the building were working: neither the pool, nor the saunas

the parking lot is safely guarded but mostly dark and unsafe to drive in and move up and down the ramps

it was located on the 3rd floor right be a gorgeous pool but extremely loud

the only thing we liked was the food and the pool

only one pool for kids

property is nice, the beach is clean, the swimming pool is very nice, surrounded by beautiful palm trees and the staff is friendly, in general

just a bit twisty the way from the building to the main swimming pool

great stay with kids or with friends

great stay with kids or with friends

the infinity pool was large and amazing

location: it's perfect for families with kids, the amenities:there is enough space even when the hotel is fully booked, you have enough

pool and beach was fantastic, closed to the building

the pool is incredible and the view too the transportation services is very useful

the receptionists, the staff in general, and even the pool guy

breakfast

very clean - swimming pool is super nice for kids

was perfect to go with the family, they have a children's pool as well and they had free transportation to the beach

my only complaint was breakfast which involved very cold eggs

good option, close to the beach

breakfast needs to be improved!!!!!!

the restaurant has really good choice of good food that is served in generous portions, breakfast is very good too

breakfast- cold and bland eggs

the breakfast is ok,

nice and clean pool

the gym was also good

the machines in the gym are mostly broken, and only a weak internet signal reaches the gym

good rooms, pools, beach bar, business centre, good menu and secure parking

the fastest room service we ve ever experienced.

are too hard no minibar they charge you for shampoo/soap no genius acknowledgement room service menu is too basic the wifi is useless this is the only hotel i've been to which

regarding the room service, every time we needed anything we had to use the broken phone to communicate with the

after you have room service within an hour or so they're calling you about getting the plates

and check in at 4:00 pm there is no room service after 10:00pm and the breakfast is ok but not great

breakfast included in the rate, very close to the airport and the beach, with good amenities

the pool was down for maintenance

ol,

we were waiting for the lunch 2 hours and one hour for breakfast

hotel with a basic but high quality breakfast included in the rate, very close to the airport and the beach, with good amenities

breakfast was amazing and there's was good selections

resort with well maintained facilities, safe and secure, beautiful pool area with restaurant and bar, service was awesome attentive and always helpful, fantastic

location breakfast was good no children!

is the best, always helps us the cleaning the location staffs breakfast simple but we

sitting by the pool or in a cabana on the beach at the end of the garden, with bar service throughout the day, was

beach front and restaurant, room service, the security is perfect

the room service was very expensive

breakfast was the same everyday

the water at the beach here is fairly calm compared to some of them so it's great for family and kids

staff at the beach bar were at times slow to take my order as they congregate round the bar and don t notice when

had 3 choices of breakfast every morning

excellent value for money, a nice breakfast and a real hidden gem

the breakfast was a traditional colombian meal and delicious

nice typical colombian breakfast

breakfast was excellent

sandwich from room service wasn t nice, specially the roasted chicken sandwich

a couple of times the room service orders were not very accurate

room service was fast & friendly

beach access, nice gym, good room service

to our room and one of the bottles had already been drunk from / we requested wine glasses from room service which never arrived, etc

the wifi doesn't work and tv doesn't work too, have only 1 chanel and doesn't work good.

great price and breakfast was good

big clean room, nice pool and good breakfast

nice breakfast

the wifi doesn't work she try do everything, she changed the account but the wifi stil doesn't work

room a bit smelly, and the breakfast should be improved

our room large and inexpensive and close to airport. breakfast was good.

good breakfast and customer service.

breakfast was included, and they told us it was served from 7 to 9 a

o basic and had no

the pool was just the right size and the view from within the property was picturesque

very nice pool with jets comfortable beds nice shower air con is

room was spotless and pool, food and overall appearance was super

i also loved the pool and the laidback feel

loved the pool and confortable rooms. really well designed and nice staff.

of the airporr, clean, good wifi, nearby shops with food and street food

price is very good and the location is close to the airport, finally, they have parking for the cars

wifi barely worked - don't recommend for working travelers

the wifi was good and the staff friendly

the staff were super-nice and friendly. property is nice. breakfast was good.

there's a good breakfast, fruit and juice and eggs etc

tasty breakfast - worth the wait

the garden, antique buildings, friendly and helpful stuff, good breakfast

the breakfast ladies were very nice and the scrambled eggs were delicious

parking was right in front of the building, which was convenient

i recommend including breakfast no continental breakfast

ry weak water pressure)

cozy, clean, safe, good breakfast.

big things: no breakfast and no shower head

location wasn t bad, at night might have to be more careful. the breakfast was really good.

early check in we have to wait but not much so really good

clean, perfect location, great staff, fast and reliable wifi

the breakfast was the same every day. nearby beaches get very busy.

nice breakfast.

friendly and helpful staff, very good internet connection, good breakfast

the staff was great and the breakfast was a bargain

the wifi signal constantly dropped out

the breakfast

breakfast is pretty sad but better than nothing: some eggs, some pieces of fruit, small coffee,

the included breakfast was good

the staff we friendly, the breakfast was good. it was close to the beach.

more food in breakfast

the quick response from room service is always a plus

room service is awful i order a couple of empty plates with a drink it took 1hr and 20 min to bring

got severe food poisoning after ordering room service.

pools are very good and spacious

breakfast was okay

rooms are very big, mine had a living room and kitchen.

they allowed an early check in when i had to bring my bags before going on a trip till the evening

beautiful clean spacious room, one block from beach. good breakfast

the breakfast star at 7:30 a.m.

the only downside was the small breakfast but it was free so can’t really complain

the hotel was smartly decorated and has a pool inside and two smaller soaking pools on the roof

hotel staff were very helpful and the rooms were clean and comfortable the breakfast was good - a fruit plate, fresh juice, coffee or tea and a main plate

decent location and nice pool breakfast included and great for families

very clean , nice rooms , nice staff , good breakfast , good location !

pool was really clean, the hotel was big but not crowded so there were plenty of available sunbeds

breakfast was the really bad point

towels for pool

wifi spotty at times, could use towel hooks.

the wifi was great

ac, good wifi, edgar is a very nice guy

pool is more of a jacuzzi.

drove my car and so the hotel had a small space in front to park my car, room was spotless clean, wifi worked great, small but freshly prepared breakfast

swimming pool friendly staff

everything was ok but swimming pool could be bigger

the swimming pool is small so don't expect to swim there

there is a little pool and a bar with drinks

pool could use with more frequent cleaning

hilda is so kind and she prepares a great breakfast

didn t like the person who made the breakfast

breakfast was not so great, but the staff tried to adapt to a vegan option

wifi worked okay, we were so tired after a long travel so we slept the whole time

the restaurant is cheap and the pool was

pool was nice

i missed fruits in the breakfast.

breakfast was for prisoners in jail

the pool blew us away with an amazing view

breakfast is poorly and bad

the breakfast wasn t the

the view at the top was nice, the breakfast was good, the staff were nice.

staff let us use facilties inc pool many hours after we had checked out

one minute to the beach very close to the malls and shopping center the restaurant, breakfast and pool

great room and pool area

service

the garden/pool area was enjoyable an oasis in the middle of the rodadero madness

the pool is very nice

the staff was super friendly and the breakfast was lovely

the pool is great

good free parking on site

swimming pool area and easy access to the beach is the benefit of the hotel

from the reception desk, guys opening the door, checking bracelets, restaurant, towels at the pool, all great people

excellent breakfast and awesome pool. outstanding and very polite staff.

rooms were big and clean. breakfast was good and they had drinking water in the lobby.

breakfast was acceptable

the bar ia good

friendly staff. nice pool. good breakfast

friendly staff. nice pool. good breakfast

the breakfast was great and the lady that served was excellent!

besides the breakfast was till 10 am and when we grt down at 9

breakfast could be improved, but over all it was good.

there wasn't breakfast service. wifi worked for the first floor only.

i really missed to have breakfast included to the price.

ough to keep you going

breakfast was good location was great

i was scared to eat breakfast because everything felt old and creepy to me so i passed on the offer of a free breakfast

breakfast could also improve, there wasn't any fruit, although we liked the eggs and arepa

breakfast was good

good wifi

-location-the place is very close to the rodadero beach; -free parking - air conditioner

wifi doesn t work in the rooms

the pool was nice and the breakfast was local cuisine so i really enjoyed it

the pool was nice and the breakfast was local cuisine so i really enjoyed it

breakfast was included and great. it was actual table service. a pool is nice too!

breakfast was included and great. it was actual table service. a pool is nice too!

breakfast wasn't very good

didn't like the fact that the pool doesn't have anything for you to hold on to while entering into the water

clean, really good atmosphere , the breakfast its also good, not to mention the staff super friendly very helpful always there to

the cleaning and the swimming pool the morning breakfast i don t have complain wording for the

pool is nice too

breakfast was plentiful and varied

large hotel in the center, swimming pool for the building, tour operator within the building

pet friendly, nice little pool and great location away from noise

staff & service, clean, comfortable, value for money, 2 blocks from the beach, cute swimming pool, lunch is good, pet cat is adorable & there's hot water which is rare in santa marta because

some eventual water leaking from the shower low wifi signal inside the room.

stayed in room 310, wifi worked okay there but a lot better in the lobby or the middle of the building

had to leave at

dirty bed sheets and no wifi in the room. bad stay

wifi almost did not work at all; breakfast at 7:30am was not ready as announced

would have liked water in the summing pool to be warm

the breakfast was delicious and the staff is super friendly.

everything: pool, staff and location.

nice pool, great location, helpful staff

th fruits, bread, eggs, traditional

the pool is not working, the phone in the room is not working.

swimming pool

pool and location was good, pool was well located and staff were great.

the swimming pool is a decent size for a hotel of this size

the pool was amazing. being on the top with an incredible view.

breakfast was very simple and not much to choose from

breakfast could be better

great hotel, rooms and rooftop pool. nice views

restaurant - the breakfast was served in very small portions