great location adjacent to best mall in bucaramanga and in a safe location very nice room service menu

room service

we ordered food from room service in the evening and the dishes we chose were wonderful

loved the view in the restaurant and pool

it has a gym but the machines need to be replaced

room was spacious with hot water, air conditioning, a large bed, a tv and they even offered room service if wanted

you can also enjoy the little swimming pool

having a pool is great as

they also offer good secure parking if that is important to you

the swimming pool was small and the water looked dirty, not appropriated for kids

cal) flavours

the staff were friendly, the room was very clean, the bed was comfortable and the breakfast was good

breakfast was good!

the breakfast was to go due to my departure time, it was good.

breakfast was exquisite, mixed of traditional santandereano

the wifi is fast, the rooms are clean, the shower has great pressure, and the breakfast is good

cleanliness, customer service and free parking

very nice house, excellent views of the city and a great swimming pool area

the breakfast was very good

very nice staff and great breakfast

the breakfast was incredible, the staff was out of this world.

breakfast was different everyday and also fantastic

the parking is very uncomfortable but all the rest, except for the breakfast, was excellent!!!

beautiful rooftop with awesome pool

highly recommend this perfect hotel, rooftop bar and pool and sauna great location amazing place to stay

breakfast was really nice

breakfast is super

advertises wi-fi but there was no wifi in the room

the breakfast is very good with some variation each day

breakfast was standard for colombia, but a good start to the day nonetheless

work remotely but no wifi upper floors so no work or tv

parking in basement and breakfast was excellent

the pool, bar, and breakfast.

the pool, bar, and breakfast.

excellent breakfast and the arepas were delicious.

parking

the breakfast was healthy and delicious

breakfast was good and se service excellent

when i was out, ac worked well, plenty of hot water, mini-fridge, fresh towels daily, inexpensive laundry service with clothing left folded in my room (on time) when i was out, straightforward and (+)well located, excellent staff, reception was great, breakfast was very tasty and the cleaning and laundry service very efficient

fantastic breakfast included in the price

also the wifi reception was weak

it was a one night filler stay....clean, good wifi

parking is very small and could damage cars

good, secure parking for moto, elevator worked well, ac woked

wifi is good, jacuzzi, size of the room, minibar.

the breakfast was good, more coffee would have been nice

breakfast is good

breakfast is nice and included bed is comfi room is clean

simple and filling breakfast

an iq of 5000 to work the shower, but there is hot water and in the morning a nice relaxing basic breakfast, papaya, coffee and eggs

the hotel has underground parking lot for free (that we missed at first and parked on paid one, next to the hotel and had to

the room was big enough, comfortable bed, good shower. very attending staff, good breakfast.

breakfast was amazing and the view from the roof top open air restaurant

staff, comfortable room with ac, clean, good wi-fi, business centre with use of computers, gym, good breakfast

comfortable room with ac, clean, good wi-fi, business centre with use of computers, gym, good breakfast

same breakfast every day

very kind staff, good air conditioner and has a good parking lot.

the parking site isn't located in the hotel but in a parking in front of it

no room service when i was there, and the sheets were a bit worn

no hay room service

menu for the room service should be improved, it's really poor

room service took too much time and 1 day never arrived my request.

amazing location, good price, really good breakfast, the rooms very comfortable.

late night room service was just ok, though everyonewas very politeand professional

there is a nice bar and restaurant, a very nice menu and room service

bed was the best, very confortable, we had a very nice sleeping time, we ask for room service, food was good alfredo pasta was delicious

breakfast, room service, location, staff helped with everything

credit card by using a prehistoric technology with a piece of paper for getting services like room service or bar etc

friendly stuff, quick room service. all great and clean

breakfast was ok

very clean and good-sized room. i really liked the breakfast.

breakfast, friendly english-speaking staff

wifi was working normally

helpful friendly staff, good breakfast, kitchen access, spacious, good books

breakfast and hospitality are on highest level

breakfast service was a bit slow.

breakfast was good

maria was very helpful and even offered to serve me breakfast outside of the scheduled time.

i also ordered a coffe room service that never came

om service and no cheap) and it was not good

-good room service

good room service very good dinner and drinks spacious rooms

the worst clean room service ever

breakfast and comfortable beds and private rooms.

did not have breakfast. the location is in the

wifi was strong and constant

undry is 12,000cop per load, but you can

wifi is available in dining room

networks), a large shower with hot water and high pressure, clean sheets and fluffy pillows

clean, good wifi, good beds and pillows, good shower, helpful and attentive personnel

has private rooms, laundry, clean kitchen, lots of bathrooms, quiet atmosphere, wifi, terrace, and helpful owner

great front desk staff. good value and nice included breakfast.

parking spaces were tiny. location is quite far off from everything. breakfast ok

breakfast bar shouldve been placed farther back because some guests lacked deceny and coughed

i have a car so the hotel parking is great

was very good for the price. the breakfast good

breakfast was fine with fruit juice, eggs, sandwich and coffee

breakfast was good and location was good

staff is friendly and the breakfast is excellent

breakfast overall was good and tasty but could do with some more variation

staff were very polite and pleased us in all our petitions. breakfast great!!

the staff was fantastic and they helped me and my wife to our needs with our kids very beautiful hotel

the room at the back of the building was subject to loud music playing from the pool bar/restaurant until very late

wifi was disconnecting.

great pool, lovely rooms, great buffet breakast

for the first night but didn t arrive until 4am due to an overnight bus and when we went for breakfast they didn t want to give it to us (it was sorted in the end, but better organisation in (+)very polite and helpful staff. quick check in and check out. nice breakfast included. (+)breakfast was excellete and all of the staff (+)breakfast spread was fantastic (+) breakfast is really good (+) we enjoyed the breakfast but got a bit bored of the choices after 5 days (+)breakfast buffet was excellent, staff was very friendly, very family friendly as we stayed with a (+)wonderful property, location was just ok. breakfast was spectacular!!

the breakfast is great and so are the prices for room service and things like that

secure parking, good breakfast and spacious room

the room was big, even a laundry machine in there

the pool area on top of the building was really nice and the breakfast served was delicious

price, cleanliness, locacion, accommodating staff, pool, spa.

the delicious breakfast bar, location, pool dining area, nice staff,

warm staff, balcony view, breakfast, large room

pool and dry sauna

snack bar in the room was a little interesting (condoms, tin of sausages, wafer biscuit, toothpaste, (-)bar staff at the pool took ages to bring you something and when they did they forgot half of it (-) my room lacked a fridge, music from the bar was too loud the whole day

nice pool and excellent breakfast!!!

the only good things were the staff and the open air (with roof) restaurant for breakfast. (-) the breakfast has very little choice

off-street parking was a treat, and the aircon worked

clean, nice staff, and nice breakfast. good and safe location

breakfast was a buffet, delicious

lots of hot water, and an excellent breakfast

a full breakfast every morning with wonderful coffee and excellent service.

wifi was terrible

& doble decker 2 floor rooms plus close to everything in ciry would stay over & over again oh breakfast awesome

the breakfast is good. the room is quite big and organized, and clean. quite cost-efective.

dinner was very good but breakfast not

bed, comfortable, great staff, great breakfast and excellent value for money

the breakfast was nice and the amenities were as described in the booking

breakfast was excellent with attentive staff

nice hotel with great swimming pool, modern rooms and excellent restaurant

swimming pool

the staff was great and very friendly. breakfast was very good.

i like swimming pool area, restaurants and room. the service was very nice

great breakfast, clean, quiet, friendly staff, comfortable bed and low price

there was a restaurant right beside where they serve delicious breakfast

it is a hidden treasure. nice environment, comfortable rooms. breakfast is awesome.

the gym and pool were great to use too

great hotel, nice people. fenomenal breakfast

the wifi worked well

location, lovely family cabins, very clean, friendly staff, great pool and playgrounds for the kids

location, lovely family cabins, very clean, friendly staff, great pool and playgrounds for the kids

location, lovely family cabins, very clean, friendly staff, great pool and playgrounds for the kids

astonishing view at the pool, and the chalets next to it, we stayed in the big house though, the staff were very welcoming

breakfast was made freshly every morning by the lovely alejandra

the staff is very friendly and the breakfast was good as well

nice house in the country, animals, quietness. good breakfast.

in the morning however we enjoyed the place and breakfast and the person in charge was helpful and

good breakfast

breakfast was great. i will come back.

our hostess served a lovely breakfast of eggs and toast out on the patio

the whole staff was always kind, and the pool clean.

the garden and pool area are absolutely beautiful and make it a wonderful place to relax

room and big beds pool and rooftop bar gold honey pineapple parking (not undercover) is right in front of the

room and big beds pool and rooftop bar gold honey pineapple parking

service was always kind but sometimes took longer than we would have expected, and breakfast started at 8am which was a bit late for a family with kids