stood at arecibo inn for 5 days and not once did i receive any room service

they don’t clean the bathroom during room service, they just make the bed and mop the floor

could use better room service! stayed 6 nights and only got fresh towels and trash changed once!

the pictures online swimming pool cut off at 9 pm everything out dated the rooms and furniture no room service at all a problem to ask for towels $500 for the week is a rip off when you fly from

staff and room service also the breakfast included

the smell in the parking lot was just horrible

parking

location next to the beach, lot of restaurants around the hotel, parking available on site, and ac works great

good parking, great air conditioning, the mattress and the pillows were great

free parking

the coffee; room service phone was always busy.

was good, but the service was bad, no room service, the staff were not very helpful, except the head bartender at the inside bar

no daily room service beach fleas dirty beach

room service is served only from 5pm and the pantry kept closed all the time

room service should be daily. here only every three days.

pool and hot tub very cloudy water

aside from these issues, we enjoyed the pool/beach area

the pool was very nice and heated

rents with 2 kids) but my room had only 1 king bed and the sofa was for 1 person

and also i reserved a suite with 2 queen bed because it was 4 of us (parents with 2 kids) but my room had only 1 king bed and the sofa was for 1 person

we are 4 people, we just got two towels and when we asked for the third and fourth towel at room service it arrived around an hour and a half later because there were not available towels

was surprised that the restaurants on property did not offer room service

nothing to brag about, no room service, no bus boy,noise...motel type service!

room service was horrible and the front desk is unresponsive to issues we had in our rooom

no room service

no room service.

no room service and restaurants closed way too early

no room service due to covid, not the hotel's issue more of government regulations.

room service was amazing, except for the wings

from front desk all the way to room service, waitresses, everyone super friendly

not having room service for breakfast.

room service did not clean room...only beds were made and clean towels.

no room service

put their room service food out of room from sat to sun and at 11:30 am on sunday still in floor when room

room service never came

the food - room service and at the restaurant - is great too

room service was inconsistent

no room service any more.

room service menu is not available inside the room

the pool poor broken umbrellas limited room service or any late night options

there is no room service, kettle or mini bar so be prepared to source your own drinks if you pop back to your

even though we didn t have the sign up for room service, they still came to clean the room

the room service left a lot to be desired - never quite getting things right

ssing towels, toilet

beds and when we arrived, discovered we got a full apartment with 2 bedrooms, 2 baths, loaded kitchen, living room

i particularly liked the tv with netflix in the room, and the wifi, contrary to what the description said, worked great everywhere in the hotel

oral

personally like that it is all adults

friendly staff. open bar and rooftop

open bar was great

had to make calls to room service to receive new trash

room service was not functioning and it was a big problem to get breakfast since i was there for a

nothing open to get food other than room service and menu was very limited.

access to everything, room service was fast, staff was extremely helpful, the shuttle took you to all of the best local

the hot tub room service

breakfast but maybe it was because hotel was too busy that day...no room service

room service was great and pleasant staff...also breakfast was on point

room,breakfast, pool ,bar, room service ,security and people working with, was perfect and very helpfulness

had to call room service 3 times to get more towels for the room and then i finally went down stairs and they

the prompt service for towels, room service, etc. front desk was very helpful

ins, so much care and concern went into how we were getting around, turn/down -room service, sightseeing, food recommendations, etc

had a room on the lobby floor - it is noisy on that floor given it is the breakfast area as well as check in area

the breakfast was good

the bar in the hotel is amazing

breakfast time vary daily

due to covid there is also no room service either

expensive room service and they seldom answered your call

wish it was a real beach not a man made one, room service was out of a lot of their options

restaurants and room service are overpriced.

booked a busy day of touring the old city and ordered room service breakfast, the night before, to help us get a quick start

tried to order room service one night but the restaurant was very busy and was not able to accommodate us

room service consistently missing something

room service was slow.

in the room was not working so i had to use my cell phone to call the property the whole time for room service or anything else

soft for my back; the fan in bathroom could not be turned off and made a lot of noises; and the room service was ridiculously expensive, they charge $4 delivery fee along with another 18%

had 1 bad experience room service.

room service sometimes took some time to get there

quick with room service

clean as a whistle, extremely courteous staff, well-trained, room service was great

ordered a continental breakfast through room service that is supposed to come w/ juice & basket of pastries

cluding the mattress, pretty large stain).

room service/housekeeping, walls are paper thin so of course we heard literally everything down to

no room service, and the bedding had stains

breakfast was very good and the breakfast room service was great

the staff were very accommodating with late check out, continental breakfast was good, shower great, bed comfy and great ac

5$ extra for room service

ordered room service breakfast - it was not good as the order was not prepared as requested

they came at weird times for room service, never the same time

room service and restaurants amazing we love pizza ud83cudf55 restaurant terrazzo next to hotel ,

washcloths, limited hand towels to bathe with, broken atm and no room service or microwave in the room