the down side to this place is they don t offer room service but the overall service was phenomenal and the rooms are absolutely beautiful

no room service.

wasn t able to order room service which wasn t a big deal but it would ve been great if i could

the hotel is associated with 4 restaurants, it does not offer room service as advertised

you rent a car you have to pay around 40 $ for parking no coffee/tea provided in the room for room service you have to call for menu delivery

do not really happy with the room service but i happy with location and people who care about us no problems at all

good location not too crowded. stuff at the beach was so helpful. room service wasn t this bad

margarita included in resort fee had to be picked up at a restaurant on site--room service margarita would have been better

the location was best part. they also allowed later check out. and the room service was great.

was no room service any of the days we stayed there, and asked for toilet paper multiple times and was

you do have to request room service

order room service for 2 days no one came until the 3rd day

room service is only on request and by 12 pm, so if you sleep longer or you forget, you do not

no room service unless you ask

my main inconvenience was that there was no room service

also i am not sure if there was wifi as we did not receive a code

to pay resort fee per day but not entirely sure what, other than wifi, we were getting for it

location wifi parking valet only 25$

liked the nice big clean room, free wifi, delicious breakfast, friendly staff that was always ready to assist me

which didn't have a good connection to the wifi

room service did not clean the room properly when asked to clean specific areas facilities were

hotel , great location , very nice stuff , the manager is very professional and helpful , the the room service was very great and on time

om service of over 100$), mellow is how i would describe the pool area with kids and more family

staff was great, we ordered room service twice and both times was excellent. nice room

the beach front the historic building and the pool - missed room service a couple of times could have been better on

hotel is so small you can t use any amenities the rooms were so small no comforter room service never to came to clean room it s def better

kind and polite staff, daily room service and useful roof terrace

there was no room service they lied about breakfast

took room service long to get to our rooms

room service attitude could be improved

maybe they can be quicker with room service.

wels/toiletries) and stocking the

room service forgot to clean my room one day when i requested.

no concierge or room service

no room service - perhaps a daily check in for what we needed

property was great, loved the rooftop pool, the staff was so friendly and kind

clean, great location, beautiful rooftop with pool.

location spot on, friendly staff, excellent rooftop pool

fault anything , breakfast staff , bar staff and the location was fantastic would definitely stop there

access to the pool. walkable to the beach. staff very friendly.

is no mini fridge or microwave, stayed there 4 nights no room service, no cleaning, no clean towels, they didn t even pick up the trash in our room

room service needto be provide daily cleaning of rooms and changing of bedding

we asked room service to change sheets and she was very nice and willing

breakfast was not room service, did not order

also good room service- did not

room service everyday (if wanted (-)i had to request room service to tend the room - change linens and towels on the third day and paying a $20 daily (-) room service staff weren't

hard to sleep in ocean view rooms due to loud music playing in bar downstairs.

wifi could have better a lot better. elevator needs to be updated.

bed comfy shower at the gym after checking out for later flights arranged great convenience

bathroom way too small , not comfortable at all , tv had no wifi

made eye contact with the housekeeper and put the room service sign on the door came back 6 hrs later and room had not been touched

monica and eric also made sure that on my second night stay at the kent, the restaurant completed room service, due to my room service request being ignored on the first night

they are not doing room service, when we asked them they said because of covid .

no daily room service,

bar or room service as said, also i payed for my room on line when i arrived they said i had to pay more

close to the beach.. staff are very friendly.. the cleanliness and room service was great.

staff members were super friendly and helpful starting from the reception, the restaurant, the room service and penthouse bar they all took care of every detail with intent

unique design, authentic sstting, well prepared breakfast deal on the terrace

the staff were great - everybody working on reception, behind the bar and in the restaurant were so helpful

s) room with sea view including a great breakfast

- ordered room service twice

first, i was surprised that there was room service as standard every day

no room service menu in the room, no slippers, only one bathrobe, the service looks more like a motel

expensive for regular drinks & food no 24 hour room service for a hotel of this caliber rooms need immediate upgrade tvs are

the room service guy who delivered our breakfast

we had two rooms that were small but clean and room service cleaned and changed the sheets everyday

until i come back my friends checked out and room service cleaned our room

room service was to late in the day and ot could have been cleaner

the wi-fi password did not work every time you call room service it was a busy

room service came at 9:00 am

location is great, staff was friendly and room service cleaned the room every day

location is great, but the hotel does not offer any room service, if you want some water, you have to walk a few blocks to get

ordered room service had to call 5 times for to go containers

location is great, but the hotel does not offer any room service, if you want some water, you have to walk a few blocks to get

room service and staff were great! location perfect! very lit place to stay

had reasonable valet pricing, restaurant with room service and a bar at the pool

room service was very loud cleaning up the next room next door woke us up.

room service wasn't really room service and we couldn't easily order from naked taco because we

they have great room service you don t need to go to front desk just call

room service wasn't good.

room service is superb

room service

no one came for the room service dishes or anything

great location, great food, great service, clean rooms great room service

the rooms are comfortable, but there is no room service unless you request it

room service, nor housekeeping available in the evening some if the staff are unprofessional, and

room service and early check in and later check out!!

how do you not have room service?

room service was great as well, never came in too early and didn't bother like many other hotels

you couldn t order food or drink in the pool area, room service closed early

not a perfect room service - if you don t give the tip, your floor is not sweeped well, with the traces of the

room service

so room service should totally become a thing especially for those whose stays include free breakfast

the room service should have dealt with it

no room service or food/beverage service on rooftop.

i needed was in room + access to the kitchen 24/7 + ability to get beach towels and sand toys for kids for free + very kind and helpful staff + breakfast

fantastic location, good breakfast and free beach toys for the kids!

we loved the free breakfast, and the coffee was amazing

room was clean, ac was operating properly, tv was good for kids to watch some time when we re in the room

they even had some beach toys for my kids to use

bar serves very nice cocktails

is at the bar and not handled by dedicated hotel staff

the location was great, closed to coffe shops, restaurants and bar and a minites away to the beach

the restaurant and bar perfectly complement the experience, with delicious italian cuisine and a relaxed atmosphere

the bar also stood out, offering excellent cocktails and the perfect spot to unwind before heading out

room service was excellent, reception personal were very helpful and friendly

wifi did not connect in the room very well which was a pity.

free weigths in gym

pool and gym only open till sunset, wish we could at least access the gym in the later evening

besides the pool and decor, listening to parents instructing their kids through rooms is unnecessary

impossible to arrange room service,no answer at reception

the staff were attentive and friendly from check-in, to drinks at the pool and room service

additionally, more room service options would be nice

room service was relatively late every day, cold inside the building due to ac turn on, small

room service did clean this daily, but still, this should've been fixed already

enjoyed the location and environment. cleanliness of room was good as well as room service.

the look of the night life on the street outside my room and fast room service

room service too costly

created difficulties with room service

the room was clean, comfortable and room service come when you advice

pected a cart not just stuff in brown paper bags), tv

evening room service is needed for a beach location as everyone needs a few showers a day

great location. good wifi. comfortable beds. nice staff.

wifi signal very good, fridge , safe.. very quiet

the wifi was included in the price of reservation

first half of the stay no wifi in room and terrible connection in the lobby - i needed to work, so thankfully ther was

best thing hotel give me early check in @6am as requested with available room

although they claim to have room service, nobody ever answered that line

also wasnt told u dont get room service unless u ask over priced for this i took trip to go and be taken care of n enjoy

room service did not bring towelettes daily

room service didn't service our room and when they did only left 1/2 the towels, dirty bathroom

no room service

not a bistro or a bar just a lobby that sold food and drink

the staff was very friendly and the roof top pool was amazing.

martin on the bar is so so nice and helpful!!

the fact that the pool close early

rooftop pool should have a bar upstairs near pool ..

they need a pool

i didn t like that the bar closed at 12, but it was fun until it closed!

didn t have a pool.

drive - free bikes - definitely recommended to use one when exploring miami beach - sauna and bar

the wifi worked well throughout our stay

room service cart was always in front of the elevators and just didn't appear to belong there

room service price and breakfest fee

-room service was a disaster we had to call three times to get our order, they told us they wouldnt

tional when you check in) was way to much for the menu not

room service or swap options during the evening

food menu in bar area could be a little more extended especially to match room service food

room service included warming carts and in-room tables and linens

front desk and room service staff really nice

wish room service would have serviced the room prior to mid afternoon.

room service takes about 2 hrs. i had to call several times when i needed something.

it took us 2 hours to order pizza from room service

room service at all for 5 days, because of covid if you wanted room service you needed to let

room service was very nice

it had no laundry, no restaurant or room service, the hotel is a bit tired

although i put a do not disturb sign on my door, the room service staff came into my room