good treatment and help and the bed room is so fantastic and confort with a wonderful view on the pool i like the food to much thanks for

i would recommend the hammam spa in the hotel as it includes a jacuzzi and a steam room as well as the massage for 100d

free parking inside the hotel

reception staff were helpful and motorcycle parking was good

kindness and care by the room cleaners, porters, jawad, and gym staff, mohammad & ayoub, alhumdolillah

amine in particular was fantastic helping our kids to settle in with hot chocolate drinks

the desk clerk taught my kids to play pool

we didn't use it since we only stayed for 1 night but there is a spa downstairs as well

spacious and ornate apartment, fantastic staff

and clean, great front desk staff, free parking

buffet breakfast was fantastic.

loved having my breakfast coffee brought to my room every morning

the staff are the so lovely, a special shout-out to the lovely lady in the spa (sorry i didn t get your name (-)size of the pool was too small and the spa was female only which was not mentioned in the details of (-) they also show that they have a spa

they have even arranged to open the restaurant for breakfast 1 hour earlier than scheduled because we had to leave to the airport at 7 am

we haven t tried the gym, but the rooms are spacious and warm and breakfasts are tasty

clean, delicious food, room service was great, staff helped with my key card that stopped working, amazing swimming pool,

they don t have room service

having room service when needed was a bonus

the kids also loved the

had no time, never had breakfast there

been with my family (2 small kids, 2 big kids, older woman and a pregnant woman) the staff was great and helpful

been with my family (2 small kids, 2 big kids, older woman and a pregnant woman) the staff was great and helpful

pool is on the other side of the road, in front of the hotel

hammad) boomed.

staff is profesional and helpful, swimming pool is big clean and it is great for rest and enjoy in hot days

breakfast was very poor - all the breads were stale

uality vs price )

the breakfast was moderate

a nice quite bar and if you want something more lively club

was unfriendly, there was no warm water available, the breakfast was horrible, the staff convinced us to book a tour in the medina with a licensed

room service and cleaning was nice

very helpful especially khadija of room service and the housekeepers

quick check in. very good room service. comfiest bed i've been in for a long time.

also the room service is at the high

the breakfast really delicious and contain many varieties othman in the restorant and abulrahman room service both was helpful in general all staff in reception and general manager and sheaf nabil

the main dining/breakfast area on top is good with nice views

was great and helpful, the room was clean and i enjoyed my breakfast would definitely

breakfast on the rooftop was a pleasant way to wake up each morning

no parking facility, only in the street

5g wifi

breakfast was very good eat as much as you like buffet style

lovely fresh hotel, motorcycle parking underneath, easy for sightseeing

e swimming pool) is amaaazing

the music in the rooftop bar can be a bit too loud, but you do not hear it in the room when the window is closed

unfortunately the pool was undergoing refurbishment at the time which was disappointing as it was a key reason we

swimming pool was closed for the duration of my stay due to renovations

and the price , food in the restaurant was very good and good price , hotel had a very good bar also , and drinks cheaper than

wifi wasnt work

bed tv light guests salon wifi

the room was very hot and wasnt sure if they had wifi.

wifi working only near reception

room service available until 10 pm, there is no way to get tea after that time

service was odd, they always had to ask permission from the restaurant to bring us room service

the rooms were very clean and had room service clean our rooms everyday

a safe parking not to worry about your vehicle

of the hotel also checked up on us regularly to make sure we were comfortable and even offered us breakfast during our stay

room service it's excellent ! mounia the recepcionist are wonderfull

om, breakfast, cleanliness etc

he ensured he served breakfast himself in case the chef wasn t around

ticked all the boxes for me. good breakfast. i liked it so much i booked another night.

breakfast was standard but very well presented and tasted good

room service was good enough to rest and eat in the bed for the last night

room service order forgotten or ignored

food in general, breakfast and room service

the receptionist , the barman , the room service

room service included near-assaulting my wife

i had to work late while staying there and was grateful for room service until 1am

club sandwich at the room service greasy

first room was below ground

rom the reception to the room service including the spa) was sooo professional with a warm welcome

room service unacceptably late for a 5 star hotel

wifi was very weak i did not feel very much welcomed, it was just ok i had to ask for bed sheet,

wifi connection was terrible the bed in the first room was tilted and thus very uncomfortable

the wifi was better than most of the the places i satyed in

very bad smell in room, restaurant closed / no room service

room service was very detailed

there is a swimming pool on the site as well

good place for the value, has a good size swimming pool. the staff was very nice

pool area dirty. heavy traffic noise because the place is situated at a huge junction.

they allowed me a slightly early check in, which was handy

breakfast starts at 8am and we have an activity at 7:30am, we dont get to eat our share of

staff is awsome. they are very very helpfull! breakfast is great!

the breakfast was nice i especially was very found of msemmen with honey, never tasted such honey

the breakfast was very good and plentiful

light in the room, window curtains broken, cupboards are just for looks, tv does not work, no room service, entry gates closed creating at odd times without other access to our rooms

the restaurant is extraordinary and the spa is fantastic

mornings began not with breakfast, but with a ritual

fabulous spa with exquisite architecture

rooms are elegant, spacious, and beautifully decorated

got a suite with spa and the spa ain't even working. no food at the hotel. poor

incredible dinner and breakfast

we left early and insisted we take breakfast for our 7 hour train ride to marrakech

breakfast was heavy on carbs, some fresh fruits would have been a nice touch.

place is just beatiful, the room is clean and the breakfast was so good and the riad is close to the oldcity of fes fatima alzahra was so kind to us

- the breakfast was good and the food in the hotel was excellent including room service

the included breakfast is delicious and there s lots of

the lady in the spa is excellent at her job and i would reccomend getting a massage or facial

breakfast was delicious! rooftop pool was nice for kids.

location, good breakfast, incredibly helpful concierge

is quiet and peaceful, with nice view from the roof tarace, very nice decor, very clean, good wifi, very nice female staff, great food for breakfast and for dinner

the breakfast is a delicious feast of fresh fruits, pastries, and local specialties, and the dinners

omar, the caretaker, even went out and brought me baysarra for breakfast after he learned that i liked it

the location, the wifi, the breakfast, the room design, everything is perfect

house is in a very quiet little alley but when we entered it was like a luxury 'tardis',the breakfast set us up for the day,we couldnt stay longer but hope to return again in the autumn to

of all, hamza was left by himself to do everything (welcoming, luggage carrier, delivering room service, serving breakfast, checking in and out process

pool was dirty.

pool was really cold and wasn't really clean, the place is beautiful but lack of warm

left by himself to do everything (welcoming, luggage carrier, delivering room service, serving breakfast, checking in and out process (+) delicious breakfast with lots of options (+) breakfast was typically moroccan (+)the staff was very friendly and the property was clean and spacious . breakfast was good. (+) the breakfast was delicious, a real treat (+)the property was beautiful, staff amazing and delicious breakfast. (+) breakfast is generous and varied, served with care (+)location / nice and friendly staffs / cleanness / the room condition and the breakfast (+) breakfast was both generous and beautifully presented a delight for all the senses (+) the cuisine is exceptional, and the breakfast is both generous and delicious

breakfast was also extremely delicious and they have laundry services as well

breakfast and food from room service were above our expectations overall would choose this place again for my next visit to

sometimes the little things matter, for example the room service was very impatient, and the

the excellent breakfast buffet

perfect hotel for a tour by car. vlose to ventrevand with parking.

very nice and big pool area to enjoy at anytime of the day

room service was prompt and without a flaw and housekeeping did a wonderful job making sure fresh

the hotel was very clean, and the room service was excellent

i prefer to serve myself at breakfast to avoid waste

kindly upgraded me when they realised i had come all the way from hong kong, and allowed me a late check out too

the following morning we had a feast for breakfast

very nice staff and location. pool useful..

nice swimyng pool and very traditional

pool was great and the staff were super friendly

location right next to the medina, bar and pool were great to get back to after a long day out in the hustle and bustle

wifi and air-conditioning great

good location and value for money. breakfast was decent.

rooftop, reception stuff and cleaning ladies, location, wifi, breakfast ud83eudd1d

breakfast was really small. only one pancake.

coffee at breakfast always in a small cup and a bit cold

rooftop, reception stuff and cleaning ladies, location, wifi, breakfast ud83eudd1d

brilliant room service

slow wifi. bed a little hard

breakfast was only ok. we had to ask for coffee and it wasn't very good

great location friendly staff comfy rooms great breakfast good wifi

weak wifi signal.

good wifi

breakfast was delicious every morning fresh, generous, and with plenty of options

a breakfast buffet but more than enough for a great meal

breakfast every day was way more than we could eat and had a huge variety

the welcome spread was a pleasant treat and breakfast each morning was delicious and plentiful

they also were even able to do our laundry for us

the breakfast was very good and the common room a very nice spot

excelent breakfast, very nice stuff, very comfortable main beds.

the property has a beautiful roof top terrace where we enjoyed a wonderful breakfast each day

breakfast is amazing and varied in part in the 2 days we were there

the rooftop terrace was under construction, which should be said, pool was dirty

tter quality is easy to

the breakfast was generous, delicious, and varied a perfect way to start the day

we wanted breakfast and some other meals in our room, and the staff took really good care of us

the spa was under construction and the rooftop was partly closed during our stay

great wifi and they have a separate room for workers as well, which is nice

little far away from eating places, in the corner of the old city, 1 bathroom for 12-14 people, wifi is slow and doesn't work in room

wifi is not working properly

staff ++ free wifi ++ location we had amazing stay thanks to funky fes

wifi coverage was not good

it s complete with modern amenities (safe, ac and wifi, mini fridge, hair dryer, a rain shower) but in a way that blends perfectly with the classic (+) the riad has good wifi, is beautiful, (+)everything was fantastic. excellent room, wifi very fast, staff very professional. (-)wifi was terrible. a bit dark and cold feeling. (-) wifi not very

especially mohamed and hassan and the other young man at breakfast

nice riad. clean and comfortable. staff friendly. good breakfast and dinner.

breakfast was wonderful and made to order

the girls who run it are so kind, the guys who serve breakfast are always ready with an extra glass of oj

riad with the kindest people and a great breakfast

excellent breakfast each day with a wide range of breads, fresh fruit, yoghurt, pastries, condiments, eggs

superb breakfast among the best we had in morocco

view over the medina and the food a real pleasure it felt authentic and was so tasty the filling breakfast and the two dinners were so worth eating there and even the last day when we could not

thank you sanae and another wonderful lady who served a wonderful breakfast

breakfast was good standard moroccan breakfast

the breakfast was great including pancakes, croissants, jam, honey, fresh juice, tea and coffee, more

a woman of few words, was amazing: she made us a great couscous, was happy to help us with some laundry, and had no qualms helping a grown man carry luggage up stairs

thank goodness for the laundry service because i really needed it

comfortable room, great roof deck with views, wonderful breakfast

location, traditionally decorated clean room, delicious breakfasts, good wifi

could have had the housekeeper do some laundry for a small fee

we were met at the medina gate, helped with laundry, given recommendations and felt right at home

they helped us with our laundry

is very good, there s hair dryer, staff is really accommodating, wifi signal is very good, breakfast is simple moroccan style but very satisfying

the wifi was patchy at best and regularly failed. even the staff couldn t fix it.

good wifi

wifi could have been better

the wifi was

although we had a router in our room, the wifi was coming and going

you will wake up in the morning to the sound of birdsong and enjoy a very good breakfast in the riad courtyard

to the sound of birds and was then greeted by a delicious breakfast in the courtyard of this beautiful riad

superb breakfast

the owner offered us free laundry, to which i thought was nice

breakfast was good and the rooftop terrace offers fantastic view

property can have some improvements but doesn t really ruin the experience, very clean, daily room service, great breakfast

breakfast was fresh with local produce

on the ac to drown out the noise but it still felt like we could hear everything outside and the kids in the street shouting all night long

for young healthy adults n teenagers, but it may impose some difficulties for elderlies n young kids

the stay was incredibly friendly, as was the cat who lovingly joined us for breakfast each morning

we love the place, it was good, breakfast was really good as well.

the breakfast was delicious, staff was fantastic and we were super comfortable!

room was very clean, breakfast was good, stuff very polite and helpfull, specially mr

food ,lunch and breakfast

our toddler daughter was accommodated with extra food at breakfast and a sweet little bed

service of the team, then the cleanliness. good internet facilities. breakfast and room service.

lovely , caring and friendly but othman stole our heart with his kindness and understanding the breakfast was not unforgettable but still full and

the breakfast was phenomenal and the hostess very helpful. the riad is also very beautiful.

clean comfortable room, great location, excellent breakfast and lovely staff

breakfast was exceptional

breakfast was delicious

though we left the hotel early morning, staff prepared breakfast for only us

wifi works well

ich

wifi in the terrace room did not work, but they informed us about this when we got there

the room is wide enough for a family with two kids

confortable bed great wifi great position

our host was amazing - her breakfast was great and she was extremely helpful helping arrange affordable trips to key sites

the room is wide enough for a family with two kids

breakfast with an amazing view over the whole medina

a delicious traditional breakfast

the breakfast was very good and made with home made love

we were served breakfast every morning, at the hour of our choosing

the breakfast was very good too

breakfast

o of course)

it s unbelievably nice to enjoy a very great breakfast from there

was very clean and the stuff very friendly. the breakfast was very good.

little more variation in breakfast maybe yoghurt a lot og bread and cakes, but thats the local tradition so its

breakfast was lovely as well as the tea we drunk with much appreciation every time we got back to

amazing place, great host, delicious breakfast, great location.

host extremely helpful. facilities very clean. breakfast great.

he also prepared breakfast for us early in the morning since we had to check-out very early to catch the first train

good breakfast every day with a lovely view of the medina from the terrace

place to stay, clean rooms, cool rooftop, nice breakfast

interior yard, clean rooms with good wifi and well working bathrooms, good location, decent food

spacious and well decorated rooms, cleaning and fresh towels everyday, delicious breakfast and mint

have also restaurant in riad there you can have dinner , the food is very delicious as it was breakfast too

breakfast is served at 8:30, as we needed to catch a bus at 8:00,they prepared a breakfast-to-go

did the spa and hammam experience with hassan,it is well worth it and very relaxing

lovely breakfast and excellent dinner available on request

insanely beautiful riad with absolutely stunning details, a great terrace with breakfast, and staff that makes you feel at home

we were served a delicious & fulfilling breakfast every morning & the staff was able to meet special needs

the breakfast and diner are delicious, we even took a cooking class with the

the breakfasts are delicious, and we found it was an amazing experience to request dinner prepared here

breakfast was delicious and filling

breakfast around 8:30 is too late the other hotel 07:00 o clock breakfast ready today i didn t

their breakfast is good and bed good.

also the breakfast was amazing

breakfast was next to none, the breakfast was beautiful

also, we tried the room service and it was excellent too

for iron multiple of times and it was not delivered- english language is an issue also, the room service menu prices were different than those i had on the

we had to pay extra 'city tax' and room service as when we made a payment on our third/ fourth day, the staff did not put it in the

the rest, including room service, spoke no english at all; very frustrating

the swimming pool helped surviving the 39

loved everything but especially, the breakfast with its discovery of the day and the hammam

breakfast was lovely, what a choices

the palais is beautiful, quiet, very clean, delicious breakfast & food at the restaurant

deserves the highest level of praise and can be recommended for all kind of visits (families with kids, young couples, solo visits)

e traditional baths), which was an

bird chirping in a friendly atmosphere to welcome you, excellent room service, convenient location out side the medina, good moroccan

the pool was beautiful but not good for swimming because the water was dirty

the lounge and plunge pool area typical for morroco and breathtakingly beautiful

speaks english, different location than shown on the map, pool small and dirty, room without

the ceiling was stunning the intricate wood designs on doors and on the areaniver the pool and greener area just off to the side were a real surprise and we will most defiantly use this

the pool wasn t much of a swimming, more like an outdoor bathtub.

and next to a swimmingpool that very nice is for kids

and next to a swimmingpool that very nice is for kids

staff needs to be complimented, as each of them from reception, room service, concierge, restaurant were polite, smiling, hospitable, and very helpful

we had room service for our dinner and it was exquisite

the room service menu shall be improved and it shall include a lot of varieties.

room service closes at 10:30 so you have to make sure that you have everything available before

the reception and room service was professional, room was clean i like everything

food, bed, lovely staff, fadwa from room service thank you so much

parking is a few feet from the entrance and safe

near to fez airport. parking.

the staff was nice. the location is nice too. my kids loved the swimming pool

secure parking for motorbikes

the staff was nice. the location is nice too. my kids loved the swimming pool

the parking was also good

slippery/icy stairs and parking lot alcohol sale no hot shower paid breakfast

secure parking for motorcycles. easy walk into town.