the room service breakfast was pleasant.

coffee maker did not work and when they brought us our room service we told them so they said they would get us 2 cups and then charged us for coffee and

also, service at the restaurant and room service was a little slow because they were understaffed

the room service breakfast was great

loved the room service, especially for breakfast

hotel was beautiful and we loved kitchen area

hours at the pool are somewhat limited

2 queen beds and pull out large fridge, dishwasher and decent stock of kitchen utensils, plates, glasses etc

grandchildren loved the pool! breakfast was great!

breakfast was average. it was a little pricey. will stay on occasionally.

convenient location and parking area

aged decor. the breakfast was essentially just carbs. needed some protein sources.

the location was amazing and the breakfast was enough until lunch

breakfast was good

ya the worker was lazy and didnt even have breakfast at all at 10:45 when i checked out!!!

the room was very nice, and clean. the laundry was really nice too.

the gym. quiet. everything i needed. all the staff were polite and helpful.

the pool was also nice, my children enjoyed it immensely

clean and a lot of parking

parking is limited

kids, mom and dad) so it was pretty tight with the pac n play for the 1

great location, very friendly staff, and excellent hot breakfast

pool area was very clean and well-maintained

because we are in the car all day a nice pool is a huge attraction for me to get the kids energy out

we had a family of 5 (3 kids, mom and dad) so it was pretty tight with the pac n play for the 1

no room service in the middle of our 3 day stay

the front desk staff and the room service staff were friendly and helpful

room service stunk

crapy room service no one bothered to clean my room when i was away for the next night

didn't fit the bed the air-conditioning was loud and sounded like something was dying in it room service start knocking on our door at 7:30 in the morning we was not impressed with in hotel

plenty of off-street parking

friendly atmosphere,plenty of parking, comfortable bed, great breakfast

advice, splurge for the spa room

the room we stayed in was nice, well equipped and comfortable. the spa tub was very nice.

we stayed in the english spa room which was cozy and cute

close enough to the airport. reasonably priced. kids loved the pool.

breakfast was good, but would be over the top with a waffle/pancake station!

the pool could have been a little bit warmer, it was quite chilly.

the pool was kind of small but it was in a nice little courtyard area, the kids loved it

breakfast was good and plentiful

happy hour room service breakfast buffet

have enough staff to clean rooms, i put a request in and still didn t get room service

so we ordered room service instead, and when it got to our room, it was undercooked

the room service was not working to order food

there wasn't any restaurant menu information in the room or info on whether they had room service or not

however, there are plenty restaurants around and their room service is good

ll stock coffee supplies) iron, iron board, desk, laundry bags, plenty storage space for clothes, shoes, & accessories, plenty of sockets for

there was no breakfast

pool not available for most of stay due to weather but that's not hotel's fault.

so called gym was horrible

room service never clean my room or brought me clean towels or any toilet paper i had to go

i had asked about food but asked me not to order room service and he had to go pick up more people at the airport

room service they never clean my room i won t stay here ever again

room service and breakfast

room service is very punctual and willing to help

d a room service issue) as was the gal during the day

there should be a list of hotel amenities/room service menu in the room

rgot her name) that checked me in

no room service

no room service because of covid -- no menus in room to order food from restaurant, so main desk said

we ordered room service the next morning, which was inedible and overpriced

ordered room service and the food was good just wished it didn t taste so much like hospital food

no room service. very little food available.

room service attendants were nice

also, loved that they had room service

the room service doesn't come with basics like salt and pepper

the room service was nice, but make sure to ask for ketchup for potatoes, salt, and pepper

was never told about shuttle service, left an old room service menu on my bed that was filled out by previous guest

to order room service you need to locate the menu in the tv then call the bar to order

room service was amazing

rooms or enough light room service food terrible

room service was slow and incomplete

room service was quick and tasty, bar downstairs had really nice cocktails too

bed, friendly service, affordable parking, nice fitness room, great value for free breakfast

we were just informed wrong about the breakfast times on weekends

room service dine in options

would like to stay when their restaurants and room service are back to running

no pool, no room service after 10pm, no vending machines, and a weird smell in the lobby

the room had fridge and microwave and room service was open later

not room service - albeit i was told after this was on request

everything, location , room service, everyone was friendly and very helpful

staff, room service, drinks, breakfast were all excellent.

this is one of my favorite kansas city hotels! always clean, great location, great room service.

great room, great food from room service, perfect location!

my boys had some room service from the restaurant

room service was good

room service for breakfast

and the steak from room service was outstanding very tender and full of flavor

the customer service was the strongest part of my experience from the front desk to the valet to room service

also the room service breakfast was not worth the price at all