staff attention was great, breakfast to delicious and again amazing staff

friendly staff, clean rooms with balcony and breakfast was included in rate

we loved the room service, hot tub, fire and the restaurant. the staff were all amazing

restaurant is really great and their room service is a great bonus

the food was amazing and the room service was a nice option to have

we had ordered room service and we were incapable of eating it in the kitchen as there was water pouring down on

free breakfast was delicious, all meals and room service was fantastic

loved the amenities in the rooms and the room service

breakfast was included get ready for the most delicious waffles and cappuccinos

i love the service of the hotel specially the room service quick and friendly

tranquility, water activities, room service and personell were very good

gorgeous location, amazing food and room service, the room was beautiful, romantic, and relaxing

views, it's really beautiful ud83cudf04 ud83dudd38super nice & great service ud83dudd38the breakfast ud83cudf73 is very complete (ud83eudd5a's in multiple styles (you choose), oj ud83cudf4a,

pool, jacuzzi and massage, as well as water sports activities available

we arrived in a day that was a little chilly but we weren t able to use the pool bcz it was freezing and it supposed to be climatized

love the pool rooms food

the view from the pool is amazing, pool and jacuzzi are a must of course

the rooms are big and very confortable, the breakfast was huge and delicious

such a beautiful place to relax and the pool was a treat

the pool area is lovely with a great view

we enjoyed the pool and appreciated the friendly staff. breakfast was nice also.

the staff were very accommodating and the pool and gardens were beautiful.

hotel offers exceptional service from check-in to breakfast, the pool, the jacuzzi, and all the staff

breakfast was wonderful, they even asked me if i would like something additional for my breakfast

amazing and helpful staff, quiet location, beautiful rooms with well kept jacuzzis, efficient room service, i could go on and on

the facilities are gorgeous, the room service is so much fun and the area is just lovely

the view, privacy, hot tub, room service

st like in the pictures), friendly staff, room service for any meal you want to have in your room

fabulous room service, the best pizza we've ever had and breakfasts huge and devine

the breakfast was great and we also had dinner here which was delicious

mple, but ok), comfy bed, free kayak, jetski rental and boat tours right from

setting, location, views, breakfast was great, we had dinner there too and it was delicious and reasonably priced

breakfast bar is directly outside of the hotel room, so expect to be woken up early with noise

breakfast was great

superb staff! very hardworking and professional! scenery unrivalled! breakfast excellent!

the rooms are large and very comfortable with minibar and reasonable wifi

this was not a problem, as we could always find a place to relax at the bar or at the restaurant and it was nice to get disconnected and enjoy our little house with its

the breakfast was a little bit basic

no wifi

one highlight was ordering room service the carrot cake was spectacular

all of the food was delicious - especially the breakfast

all the amenities were perfect all the way down to the gym area

the breakfast is included in the price and is very good

stillas) were so good

ich was great)

breakfast was great. delicious and well prepared and table service was quick.

comfortable parking area, and quite large

they serve breakfast and lunch

breakfast could be a lot better.

breakfast was one of the best we have ever had when included in the price of the room

the staff were incredible and the whatsapp communication to order room service or any questions was very fast and efficient

food was fine, room service was amazing

break fast was good but then the room service brought it to the room made it even better.

each mushroom came with a heated bed (at night it gets chilly), a minibar, a table for breakfast, an outdoor deck, and everything was clean (+)room was incredible, every little detail thought of, the view was stunning and floating breakfast in our pool every morning was a wonderful addition (+) we really enjoyed eating breakfast on our deck while enjoying a beautiful view (+)were extremely attentive, breakfast and restaurant were fantastic (+)breakfast was delicious and included which was amazing (+) the room was perfecttt and views were the most incredible and the food was amazing, including breakfast (+) there was even a squirrel that visited at breakfast time for some mango and banana whilst we enjoyed eating in front of our mushroom whilst (+) very comforable beds, good breakfast, staff was very friendly (+) also great food in the restaurant and very nice breakfast (+)breakfast was great. the room was very comfortable and provided everything we needed.

expensive and is mostly in the shadow) this hotel is still worth visiting: a) you still have a pool on the rooftop area with stunning views b) the hotel s restaurant is extraordinary,

attention, room service, facilities, landscape

bar area was well decorated and with a good vibe

the bar and restaurant are also very good, they grow a lot of their own vegetables in their own garden

breakfast was so tasty, the staff is very friendly and accommodating

breakfast can really improve

breakfast is at a restaurant not far away

not so much quantity for the breakfast

they helped us with early check in and late check out, no charge

new rooms well designed a few steps from main square room a bit small breakfast late and so

great location, friendly staff, beautifully decorated and great breakfast

i dialed 0# for room service, it was never available

room service was horrible, the phone did not work

we liked the staff attention, especially the room service

great room service, on site bar, and full bottle service or carryout

we had room service

good breakfast

lorful umbrellas), we appreciated our stay

staff, amazing breakfast, clean room, balcony on the main street

you can't get breakfast before 9 for some reason which makes it hard to start early

the staff were friendly, breakfast included was good and the room was clean with a warm shower

breakfast is simple but fresh

had a beautiful view of the lake and was very comfortable and the spa bath was amazing, the wifi worked great and they also will deliver food from the restaraunt

located, very nice and friendly staff, early check in was available (thank you) - they even offer me the choice between two rooms, check

had a beautiful view of the lake and was very comfortable and the spa bath was amazing, the wifi worked great and they also will deliver food from the restaraunt downstairs to your room if

cluded) on the upper terrace with nice view, extremly comfortable bed, everything was

wifi in the room mostly not working cable tv not working the 2nd day

staff were nice and breakfast was included and delicious

was clean and modern, the staff were friendly and breakfast was delicious

wifi strong, cable tv with english movies, breakfast on the rooftop with a view

everything was great! beautiful views, very clean, hot shower. loved the breakfast on the deck.

breakfast was delicious and location is convenient.

we had delicious lunch when we arrived and breakfast was also delicious

breakfast being served to us in the room is always nice

breakfast was great and lentyfull and with much variations, the staff is always looking for the

main things we didn t enjoy were: - the wifi was terrible and no service or wifi in the rooms - they have terrible loud music on the pool

view room staff was friendly sauna pool had a nice vibe breakfast food/drinks options blankets and room comfort wifi was good hot

the wifi is extremely slow, if you need connection for work i don t recommend staying here

eathtaking), the food, the pool, the jacuzzi

breakfast was great too

wifi is strong in the common areas but a little weak in the room the room has a window opening on

you need very fast wifi this might not be the best place, but places in guatape in general don't seem to have great

staff let us check in 30 mins early and there is a late check out time of 12 noon

the location, they have parking for few cars, the staff members are really helpful

you can also do your laundry or get something to drink here

it is very clean, good service and have parking.

wifi only available in the lobby.

had to ask for wifi

the wifi didn t work inside the room.

wifi issues at first but then they fixed after call

and for sure i had a better experience, the staff was very friendly, the watchman was so helpful, breakfast always good

they refused to serve us breakfast even though we arrived at 930am and the staff was eating in plain view and was told by

the food was actually very good for both breakfast and lunch

the included breakfast was much better than expected

very good breakfast and the location was fine.

breakfast is beyond delicious (specially the coffee), the landscape is beautiful, as this is

this is what i wanna remark the most - very clean - climatized pool - great

kind staff the hotel is an architecture jewel inspired in carmen de viboral handcrafts parking lot beds and pillows nice

awe some typical colombian breakfast

breakfast was good too and check-in was quick and easy

location, great breakfast, outstanding staff, room with a huge jacuzzi and turquish bath.

for further surprises, in the morning, breakfast is scheduled like getting a deck chair on the titanic on an early cold morning

breakfast was amazing

breakfast is delicious

quality of the food and the indications regarding the breakfast options, as well as the speed to deliver it to the room

the breakfast was amazing !

everything was great, the staff, the location, the room, the breakfast

wonderful beds, good storage, great shower, beautiful finishes, delicious breakfast in the beautiful restaurant on the upper floor where we also had gracious service from