basic other room facilities

staff were astounding and nothing but helpful if travelling by moto they also have secure parking not a bad word to say

the silence in the area, free parking and wifi and the views from the bedroom.

ee of charge)

visit was out of season so the bar and restuarant that looked so appealing were not open

- parking - reception area

they also have a big garden and plenty of space for parking

clean free parking available nice views

peaceful ,friendly , great parking, nice atmosphere with classy marble and stone finishes

no wifi in rooms, only communal area.

stay and great breakfast

had to miss breakfast as it starts in the hotel at 9am

nice view but the breakfast was nothing special, no vegetables again.

place with a magnificent view, excellent staff and amazing breakfast

excellent spanish breakfast

parking is free and easy

be a little bit tricky as it's on an unclassified road (mind the potholes) we had an excellent breakfast and came home to a good dinner after a busy sightseeing (+) the evening meal was excellent and so was the complimentary breakfast (+) excellent breakfast and very attentive staff (+) but this location was very beautiful with a nice walking path and a good breakfast (+) the dinner and breakfast were simple but beautifully prepared (+)lovely setting, excellent and friendly staff, really good food and complimentary continental breakfast (+)friendly and helpful host, hotel was spotless, beautiful location, nice breakfast (+) very good continental style breakfast (+) the dinner & breakfast was delicious (-) because of the location - it is far away from center, no coffee shops or restorans, the breakfast should be more than

we had room service once during our stay, the food was very poor

no attendant to help and room service guy was not very friendly

fridge there but no option of a mini bar or room service

seasonable swimming pool

it is a classic hotel with good size rooms and a beautiful pool

breakfast was lovely and varied

the pool is fantastic, the garden is perfect

gorgeous pool area and dining room with incredible food for both breakfast and evening meal

the breakfast is served at your table and it is delicious and beautifully presented

outside box with fireplace was our favourite place, the staff was super nice, great breakfast, overall a quiet and comfy place

in a very beautiful town, the room was comfortable and clean with a nice restaurant and free parking

the style of the hotel is unique, the location is good. the parking is free.

comfy, friendly staff easy good wifi so work was smooth

the wifi was terrible and extremely poor

location, staff and gym facilities were exceptional

ranging for me to go to the local gym)

good wifi connection as well

fab bar area and reading lounge

food & room service food absolutely terrible, spent 100 on lunch and it was worth about 20, it really

easy to find,safe free carparking, room service dinner fine and good breakfast, had a suite at discounted price, good wifi ,comfy

didnt much care for the food in the restaurant but have previously had room service which was always pretty good

room service breakfast was very poor quality & value

for spa, towels only against deposit at reception, no coffee machine and water heater in room, room service overcharged, old town reachable only by car

the spa facility was excellent and reasonably priced

check in was smooth

room was great, the wifi worked perfectly and the water was hot and plentiful

thought from the image that there was a hotel pool

the staff are extremely kind, the spa was in a cave, clean, and relaxing

ordered some some food one evening using room service

so you don t need to call room service every time you need to make baby food

no room service even for tea and coffee

very basic with no tea/coffee in room or room service. no porter services

gym facilities were adequate and the breakfast was good too

room service and there was a very salty soup that i wasn t even able to finish

there was room service though and plenty of alternative eating places a short walk away

the menu for the room service was very limited in option.

very good staff, spacious, well-appointed rooms with room service, excellent location

the room service at the hotel was very good

secure parking

great stop over with great staff, rooms and parking off road

however on sunday the bar and restaurant are closed in the evening

nice hotel with a great bar restaurant

it wasn't very close to any bars or restaurants. having said that the hotel bar was good.

no public transport to segovia near hotel. bar at the first floor.

there was plenty of parking space, and there was a nice little bar/restaurant in the facility

hotel for us as we had a dog, underground parking brilliant, clean room, friendly hosts, great

the bar staff were excellent, especially dorothy. the parking wasw great.

has free onsite parking and a very convenient restaurant serving all day

wifi had some downtime

aircon wifi parking lovely leafy location clean towels and

super friendly, kind and helpful, including helping with the luggage, impeccable and affordable laundry service, and most importantly taking

high-speed wifi. close to city center.

there is no room service available during the day

room service wasn't answering to be able to place an order but phoned reception and they went to

no room service

of coffee/tea making facilities in room coupled with low availability through restaurant or room service

great room, bed and views. good room service, not cheap.

lack of room service after 11pm (arrived at 11.05...) (-)lack of kitchen personnel between 10 and 20, no bar to have drinks or tea and no room service (+) the was no room service option either (-)fact that room service was only available during restaurant hours

tries to save money by not puting water on a daily basis in your room and not changing the soap bar even if it is almost finished

nice spacious room with storage places. nice bathroom (could be larger). i appreciated the gym. (-)the gym could have been better.also, for the price i paid, it could have had more facilities. (-) the gym had only 1 very old and out of date treadmill from the 1990s

the staff at front desk and bar were really friendly, they made me feel l was valued as a guest

big rooms. laundry service was excellent.

surrounding area, very greeen :) -nice staff, clean bathroom, low price (for room service etc) -located in a schoolcomplex, you will have cafetaria, mensa etc in the area with

gym

large tv, bedroom heating, comfortable and large beds. free car parking.

rooms, super clean, modern facilities, sound-proof rooms, vending machines in the premises, free parking, next to the highway

free parking and car charge points near the cafeteria

limited parking. no room service.

no room service

room service came into room at 9 am to clean room before the 12 noon check out time and woke us up

no information once you were in the room like cost of things in mini bar, if room service was available or how to contact reception

had room service which was prompt and the food was still hot

very good and cheap food from room service

room service was available and room had a mini bar also

room service is supposed to be 24 hours but when i ordered at 5am it's closed

great facilities, good bed, great sauna and gym

r example, i mentioned to the front desk staff there was no bar soap in my room, and the housekeeping staff delivered it within 15 minutes and then checked to

there was a gym

the room service menu had nothing worth ordering i'm a executive chef

was very comfortable, staff were very helpful, room service was great and food at the restaurant was splendid although not cheap

everything was perfect ,room service to breakfast

room service food was really good

food was great for room service, clean rooms, gorgeous view and amazing hotel

in the room there are all required things: wifi, a fridge, towels, glasses, 2 clean beds, a tv set, etc

breakfast friendly staff, helpful with kids good wifi connection close to metro station

very friendly helpful staff, great price, good wifi.

room was clean and tidy every day, and the wifi was fast

wifi was good and the air conditioning worked well

nice room (suite with terrace and jacuzzi), proper room service. (-)room service option was way below standard of hotel (+)all was great! only the room service wasn't great. (-) the room service is not managed by the hotel and it takes very long time to get your order (-)the hotel restaurant is still closed due to covid, so room service was not possible (-)no dining room service in the evening. (-)can't order room service until 2300 (-) although room service for dinners was available, for a solo traveller in a twin room there would be space at (-) also room service was from an outside provider, which was late by about an hour, not impressed, not 4

nice, friendly and helpful staff - absolutely clean - fantastic breakfast - metro station cuatro camino just a few steps away - carrefour supermarket quite

poor gym. only three machines and the one for running was out of order

employees friendly and efficient. very clean. the salchichon at breakfast was delicious!

more of a lounge bar area and snacks

i aske if room service was available , and was told no

the room service is super nice

only room service

no room service

slow lifts if you're on the upper floors & poor wifi

the breakfast very good too

breakfast was good with a fair choice of food

there is quite early check in, and late check out, what is very comfortable

breakfast

were great, everything was clean, the location was perfect for us and it was so nice to have a pool

room service i ordered late one evening was really bad i can only assume it was because they were

very friendly staff. extremely clean room. room service was great. we had a very pleasant stay.

room service kept our room nice snd tidy

the variety of food for the 24 hour room service wasn t much at all

we opted to pay for the daily breakfast option and got room service for some of the nights and the food was exceptional

only minor criticism was that after i had eaten a meal provided by room service, i phone down to have the tray with the empty plates etc collected, and the man who

room service

room service breakfast was a nightmare long delay no salt or pepper and cold rubber eggs.

be great if microwave facilities to heat food available/provided by room service/ hotel kitchen

room service food quality not great.

the pillows were heaven. and the room service was good !

there is no restaurant in the hotel. just room service with poor variety of food

i'm referring to the ladies i've been served by: the restaurant was full and they offered me a room service with same menu as the restaurant

open when we were there during the whole weekend in fact which was a shame we were asked to order room service

room service menu

room service food quality was exceptional.

it was located in a good area walking distance from stadium, room service is available

room service option and wouldn't let the deliveroo come up,had to ask three people three times for

i wanted to order room service on the last night but couldn t find anything in the room to tell me how to do this

ne was the down to earth room), staff were accommodating, room service was done every

bernabeu stadium by walking for 3-4 minutes only + the metro is in front of the stadium the room service the bathroom was very clean

no room service after 10pm

staff, reasonably priced room service, excellent breakfast, very comfortable room

room service is not available 24 hours

room service after 11

bar closed a little early as did room service

room service never took too long

room service was very efficient and friendly, everything i asked for was delivered in a timely

friendly staff and good room service

room decor is tired - restaurant/bar/ room service menu is too limited

room service did not meet my expectations. looked better in pictures but it's less than average

room service

no bar or room service

room service is outsourced but an excellent service delivered in a lovely box by a very smartly

room was tiny and dark, staff was rude and my belongings were left in random places after room service

room service menu does not offer breakfast options

the room was very comfortable and clean, good room service, im very happy

plus offered room service

friendly professional staff, clean room, fast room service, fast and easy booking

centrally located in a beautiful & safe area, staff was very kind, breakfast & room service menu delicious

room was freezing cold and the room service was terrible- a soggy sandwich and a few fries for

room service menu left something to be desired

also room service wasn t available before 8pm and the woman at front desk wasn t that friendly

flexible room service, tiny teapots, not enough bins in the room or english tv, no breakfast before 8am

huge props to the room service and cleaning staff

room service is awful

the room service was also really yummy and quick

there was a complete absence of information in the room apart from a room service menu

room service menu provided in the room wasn't actually the menu

on the top deck with swimming pool