room service was slow, and the food was cold and not very good

enjoyed the rooftop dining and room service

small suggestion, but i would have liked a coffee maker in room, instead of having to wait for room service to deliver or get dressed to go to dining to pick up a cup

the day we arrived we ordered room service from a very limited menu

staff is friendly all the time, the snack bar is very thoughtful i d come

clean and spacious rooms. they also serve a delecious mexican breakfast.

friendly staff, great room service and very clean rooms

room service personal

room service was 24h and very affordable which worked out well

a bit delayed room service but yummy and very well served!

room service and restaurant closed by 10 pm

room service is available 24 hours so that is

spacious rooms, the size of the room and bathroom, the service and the quality of the food in room service

waited 20 minutes and no one came to take my order, so left and went to the room and ordered via room service

room service took forever and the food arrived cold

room service menu and prices expensive

waiters, pesonnel, fast room service .... all the personnel deservs to be recognized

room service has very low

room service was awful , i ordered machaca and there was no machaca prices are high compared to the

location - next to gransur mall good gym clean, modern, spacious good bar

wifi was almost useless, pool was so dirty it could not be used, plumbing was not in the best shape

staff clean and comfortable easy walk to estadium azteca beautiful rooms and bathroom fast free wifi if your spanish is limited use uber to get around and ubereats for food

tv screen, quicker response when i asked for someone to pick up the room service tray after i called repeatedly because i wanted to go to bed after i had dinner in my

great staff and service! room service excellent as well!

and room service is very expensive

cold, heating not working, needed to change currency max a day us$100, room service expensive &

great room service 24 hs a day

room service was super fast. food was great.

breakfast

didn t take breakfast there nor free wifi, it was my personal election, nothing to complain about

the wifi had no service

didn´t take breakfast there nor free wifi, it was my personal election, nothing to complain about

the parking is free, although is valet parking

privacy, mexican style bathrooms and over all view of the city with a gym.

gym is a joke

the location of the hotel is the best the hotel parking has plenty of room

it was to far away from some stores and needs more updated gym equpment but it was a amazing experience

i like that there is parking as i travel in my own car

my breakfast at the restaurant was very good

bathroom was quite smelly - shower was very small - quite noisy due to bar in the basement - pillows very high and quite

only complain was when they opened the bar on friday

the only source of annoyance was that the wifi cut in and out frequently within the room.

uncertain if this is standard, but with the exception of intermitant wifi, i was blessed

sucio no wifi working everywhere in the hotel

kitchen, whole exterior wall was glass

location, services, reception, room service 24 hrs, parking, bathroom, shower,

it does have free parking available.

it also has good and safe parking garage

location, services, reception, room service 24 hrs, parking, bathroom, shower,

om service taking over 1 hour

room service food could improve

r a fruit platter); room cleaning taking over 3 hours to show up

room service was great

was not good, shower door didnt shut properly, not enought towels had to request everytime, room service food quality was mediocre

first 2 nights we had zero wifi until the third night they finally came and replaced the router

toilet didn't work neither did wifi

we had an esim so this was possible for us, but if you didn t have reception or relied on wifi it may be a problem for you

breakfast and spa services were arranged around our touring schedules

didn t take advantage of the spa packages but understand they re the best in the area

they were very accommodating letting us use the spa shower before taking a midnight flight

need, it includes a mini fridge with water, milk and coconut water, they also offer service of spa and they have an amazing breakfast with a lot of options, they even ask you what is your

my only note is the wifi didn t seem to work in the rooms which is not a huge deal but useful to know for other folks

the room service was good and quick

room service was fast and up to expectations

underground free parking lot

are some kitchen facilities in the apartment (microwave, coffee machine) (+)arrangements for us, and we especially loved the cooking class that was held in the hotel's kitchen (+) you have full access to a kitchen that you can use (+) the terrace kitchen and dining room were pleasant and comfortable (+) the shared kitchen and dining room was also fantastic (+) it has a well equipped communal kitchen, dining and living room and wonderful patio with a hammock (-)com described accommodation to include a kitchen (+)room was really nice and you could use the community kitchen (-)expected a hotel but actually you rent out a small appartment with a community kitchen (-)side lamps for the bed would be good and a kettle in the room rather than having to go to the kitchen would be good too

detail of our stay in this casa was superb, we were very comfortable in this artsy garden, spa and home environment which is perfectly located for eateries and exploring coyoacan, highly

surprise at the breakfast: food

the kitchen came in handy

additionally, the larger-room had a kitchen with appliances, pots and pans, utensils, and even cooking and some seasonings

tchen had a sponge that appeared to have been used for several months:

lacklaster

room service menu is not particularly great

room service average

the room service food is not bad and there was a decent

room service was terrible, the phone didn t worked and the breakfast included was so bad that

in the gym every day there was fresh fruit and water

helpful front receptionist free and secure parking

found a hidden gem breakfast place called ventura across the street

ough i didn t try it since i

nice, clean, very friendly staff and a 24/7 room service with a lot of food and drinks to choose from

extensive room service menu, although i had to go down to order because my phone didn't work

the hotel offers 24-hour room service with food and drinks at very affordable prices

late check out was a nice bonus

clean room. room service ok.

breakfast is very good, and overall it was a nice stay

the breakfast is too expensive.

a good breakfast, the wi-fi had good speed

no fridge in room, or in the hotel, the gym has not clean towels either water

ey were frayed)

bad attention from the room service and bad quality about the bath towels

room service selection is limited but food is ok decent

bathroom is a bit dark but you get used to it, the breakfast is very basic and repetitive, there should be a better variety of fresh fruits, maybe a

parking garage door was closed when we arrived

perhaps not the most central place but i did find a great gym with a sauna and a late night pizza place within walking distance

casa culhuac's rate was the lowest/night and they even offered a free airport shuttle & breakfast- you can't beat that

the breakfast in the morning was nothing short of amazing

kitchen facilities are great and the lounge is a comfortable space

the breakfast was amazing

room service was always dependable and the food was decent nothing to rave about

everything was good starting from location, staff, facilities, ac, wifi, cleaning etc

no internet, the wifi networks never connected the hallways smelled like smoke

from room

wifi was bad

good room service, mostly friendly staff who mostly spoke at least some english, which was important as

room service to change the broken remote for the weather machine

room service worked well

we ordered room service and it came pretty fast, the food was delicious and there are loads of options in the

o slow to do anything) and the appliances

the gym is a nice bonus

gym and size of room

it was quiet and it had a private entrance and enclosed parking.

location, free parking and free breakfast

location was good, parking lot was free

parking was good clean room

and the room we stayed in had a garage type parking under it which made it a bit uncomfortable

pool and bar with excellent cocktails and snacks

big room with balcony and the swimming pool is amazing

hotel with a rooftop pool in a very good neighborhood close to the wtc

the pool on the roof is amazing

there is a rooftop pool and what we called a

the food was excellent and reasonably priced for room service

room service is available until 1 am

invoice for room service was difficult for me, i recommend to make it with reception staff

we ordered from the bar a couple of nights and also did room service a few times

breakfast & room service were very good

me with every question; the restaurant staff, who were very accommodating and helpful; to the room service who left everything nice and clean daily; to each and every taxi driver that took me

accommodating and provides there best customer service, from my airport pick up, to the fo and room service

was very good , the gym and the swimming pool, the room is large and comfortable, the cleaning

the gym, despite being small, did its job.

the gymnasium was excellent

the room service attendant tried getting 20% more of a tip even though there was an auto gratuity

the breakfast buffet is great and we ordered fries from room service and that was tasty too

ordered room service twice and both tines there were problems

hotel has nice gym and pool on top level and good executive lounge on 9th floor

great gym, nice big pool, both at the top floor with a magnificent view

breakfast was really good. and they have enough veraity of foods

breakfast, excelent room, wifi, tv great definition, size room, clean room, bed sheets, bed size,

location, breakfast , personal, rooms

all was very nice and the breakfast tasty

they serve full and wholesome breakfast. the staff are all friendly.

no swimming pool. room service is not 24 hours.

room service is not worth the money, the 15% tip

the food of the room service wasnt great at all

slow room service

hotel nice, location good, room confortable, room service good.

location(sat/sun) -decent gym(free weights, cable station, cardio) -great breakfast buffet(birria

breakfast starts 6:30

location(sat/sun) -decent gym(free weights, cable station, cardio) -great breakfast buffet(birria (+) the gym was great

breakfast and the attention of the service personal was outstanding

breakfast was good but coffee was cold

breakfast, room service

food that i tried for room service was good too and good value

the dining experience, gym, bar, and interior design was impressive.

it is a very nice comfortable hotel with gym, restaurant,in a great location for turistic activities

we found some in the gym and took them to our room so we could use them as washcloths

the lifts were quick and wifi also was good

breakfast was fine but the lunch wasn t so tasty

breakfast were

no breakfast

staff, in particular mario cruz, cristina, araceli and oscar at breakfast, and marcela for room cleaning

the bed was nice. the fridge was convineante. the room service.

room service took 40 minutes to

room service, room, location, service.

the room service was not so good food , i would not recommend it to order room service there.

few options for room service

room was big, clean and comfortable, and room service was very speedy

cold breakfast

i travelled with 2 kids, they loved the indoor pool

ring our staying there)

pool was not heated and 3 of 5 visits families with kids were present - very

the pool/ gym area were super nice and clean

the pool/ gym area were super nice and clean

cool hotel, nice pool, super gym

cool hotel, nice pool, super gym

location, pool and breakfast

and there is the cutest little door adjacent to the sink to open and receive room service instead of opening the main door

there were little problems with the window but the room service guy fixed it fast

ordred lunch on room service

great wifi, extremely clean, amazing room service, hot showers, great a/c, bluetooth speakers in the room, amazingly helpful and kind

parking lots