we sat in the jacuzzi outside and although the pool wasn't open, we did dip our toes in it a little

location, clean great breakfast, hel[pful.

could use some touch ups, but still very clean and comfortable lobby, room, breakfast area, parking lot

parking sucks

think of anything really, breakfast was sufficient, but could be beefed up a little maybe, but certainly not what i would

convenient location to downtown springfield and my event. plenty of parking available.

sure if there was enough parking if the hotel reaches capacity; luckily, we were there on a weekday, so there was no problem

breakfast was good but it would have been great to change up the menu a bit.

breakfast options

the elevator was slow so i took th stairs instead. parking can be tricky if it s full.

working out in the gym actively moving on the treadmill and 20 mins into it, the lights go out

complete lack of room service and cleaning for our entire stay, even when we asked.

room service but covid has changed all that i realize

room service for breakfast would make up for it, especially since i ve paid 40 dollars less in

no room service unless requested 24 hours in advance. short staffed for cleaning rooms.

i asked to have room service to empty the cans, and they said they would, but they didn't, and when i returned to

really liked the fireplace, shower, and looking forward to utilizing room service on our next trip

they had an area in the room that room service was put into so no one had to come into the room

quiet room with balcony and view, refrain in room, bathrobes, large bathroom, aveda products, room service before arrival , parking service etc, etc

love the fireplace, the room service access door, bed was comfortable, staff was helpful and friendly

restaurant, that was adjacent, is excellent and provided room service to my room's private butler pantry

in room spa tub was nice

this is not our first stay here and the unique breakfast is always a delight

the wifi was fast

breakfast was exceptional

our last two stays in eugene were at more chaotic locations, near busy streets and with sketchy parking lots, so this felt like an oasis of calm

appreciate no room service

no room service, due to covid, but the front desk was quick to bring towels and cups, when requested

no room service - not good for my hangover sat

& friendly staff, pool, hot tub, gym, ping pong table, outside seating area with gas fire pit, nice bathrooms, work

the snack bar was great for the kids

no room service for meals

only 1 roll foilet paper. no info in room regarding room service or pool location etc

bathtub, no room service, no on demand/pay per view movies

there's no room service

no 24/7 room service

in-room keurig coffee maker, mini fridge, microwave, and room service

parties precluded a night cap but they did offer room service for free since the restaurant was

room service bed was extremely comfortable

staff, room service food and beds are all first rate. best hotel stay i've had in years.

breakfast but did have a very nice restaurant which served breakfast and dinner and the hotel had room service

room service took my pink towel

no room service was told after the fact had to request room service

comfortable to bring me or my belongings inside it was soooooo terribly filthy *received 0 room service *received 0 clean linen the 2nd night *0 facilities to microwave food *0 facilities to

also the room service workers are very polite and willing to go out of their way to make sure that you are

room service robbed me for $3,100 out of my purse

though the advertised room service was a bit of a stretch)

the staff was friendly and welcoming. the room service was perfect.

be desired, but the mexican restaurant made it work with accessible food

i liked the privacy fence and the quiet area. the parking was super close to our room.

parking is a little strange - parallel-parking in front of the rooms - but that's a minor item and