restaurants are closed until 5pm no water provided as part of the daily room service

menu in room for room service

room service trays were left overnight

there was no room service an no actual restaurant to sit in but we were charged an automatic 15% gratuity charge

the staff was helpful ! room service and meal was great

no room service

clean room and bathroom... breakfast was good and they offer room service....

they don t do room service

called for room service to change the tv remote

no room service. limited use of gym and pool. not many breakfast options.

no room service currently

room service breakfast arrived cold...twice.

of the room service attendants didnt speak english at all

room service was exceptional and the entire experience was more than i could have hoped for

room service is a little pricey

had a great experience room service was great the room was lovely the rooms are very nice and spacious and the hotel is

easy check-in and quick room service

i ordered room service of the pool was really good but come on four dollars for a soda ?

room service was great

room service come too early to clean, check out is at 12pm, room service came to my room every

didn't get room service for the three days i was at the hotel

nes and towels) had an issue

the room service as an unexpected perk

room service took a long time.

not a wide selection on menu for room service

# 323 near elevator , near room service , out side large air condition unit ( generator ) i could not sleep all

wonderful amenities and awesome to have marlow's tavern attached to the hotel that provides room

room service

i loved everything! the suite, the staff,the room service! amazing

room service took over 2 hours

that i had to pay 12.00 for room service. parking was awful

room service was great and the spa tub was life

i love the room and the room service ud83eudd70 everything was great!!!

it was in a great neighborhood. it was super comfortable. and the room service was spectacular!

i ordered room service for breakfast and the food was really good

was our honeymoon, but unfortunately we could not have room service, cleaning service, or anything really due to covid

room service

no room service, the swimming pool is hotter than the hot tub.

only negative was no room service/restaurant in the evening

the room service is poor, we stayed for two nights and the room was not cleaned the towels was not

the parking attend to the luggage carrier to the check in staff room service dinning room staff very ffriendly i recommend anyone there

24 hour room service

there was no room service

everything was perfect. room service, wonderful breakfast buffet.

the wait for the room service

reception staff was helpful and friendly but the bar man was rude, unhelpful and had no customer service skills initially until i told him off then

-good wifi -good

a sack breakfast consisting of 1 orange, 1 small prepacked muffin, and a granola bar just should not cut it regardless of the current health situation

and my room overlooked the pool

website doesn t say the pool is closed until may and the bar hasn t been open since covid per staff member

there was no breakfast like it stated and no room service at all

this was a big affect on our room service and house keeping

i understand covid limitations but other hotels still provided room service and bagged breakfast and much more pleasant wrlcome

no bar and no manual to call room service and reception

great room service will be booking againn

the location is very convenient, parking was easy.

breakfast was too minimal. hard-boiled eggs would have helped.

parking in the front

the breakfast was okay but could be better with a bit more options okay

they said they provided breakfast...i went down at 7:30 & all there was was coffee.

the cleaning was horrible. dirty bed sheets and no room service for cleaning

no wifi the whole time . no room service

room service just bust in the room without

stayed two nights, room service did not come in at all, everything was the same as how i left it

property was very clean, bed and pillows were soft, staff was very welcoming, pool was nice as well as the fitness center

the prices for the room service.

restaraunt and room service closed at 10pm and 11pm

tony at the front desk and the room service ladies were the only kind employees we interacted with

and rude they charge for everything even breakfast 15$ we already spent bout 200$ here no no room service at all and the manager was following me and my bf around like we was going to steal

we had to purchase breakfast separately, and room service knocking on the door way to early for

it was soo clean!! the beds were spa comfy ..the food was amazing at the restaurant..

hotel, quick check in, excellent room service & food

i really enjoyed myself. love the room service.

room service was really bad

also with 5 minutes left til room service ended they still provided me room service

the room had room service and when they obviously was late which i didn t even notice or matter the lady kept

the room service was great

for breakfast none due to covid should of been told that upfront or atleast able to do room

staff kept knocking on my door and telling me that i had to have room service when i had the do not disturb sign on my door and that i was suppose to leave at 11

breakfast was good

didn't utilize pool or anything outside room aside from breakfast so no comment

from the valet to room service we were treated like queens ud83dudc51

check in/out was fast and room service was yummy

bar is cheap and feels like a pop up windows don t open in room room service takes hours the staff could care less about anything & everything

room service was

room service needed to be requested

forgot our room service order, breakfast buffet just ok

we asked for room service and they never came so we placed our glassware in the hallway, it sat there for over

don t mind too much, but it was just a lack of communicating that to me, that they did not have room service, that bothered me while i sat and waited

and i stayed there three nights and never got room service once

bar service, room service was also poor room never got cleaned no tea coffee because of this

room service staff maids just bust in the room after ringing the doorbell and knocking for one

check in services room service

room service was excellent. convenience of hotel being connected to the mall you can't beat.

room service food was perfect and staff was

the staff, from valet parking attendants to check in to room service, was friendly and welcoming

check in, wonderful staff, excellent room service

room service

room service, in room movies, the pool, the spa

well put together rooms excellent location great room service pet friendly place good breakfast

$25 a day for parking, room service close at 11pm, and the restaurant and pool and hot tub

our room service left a lot to be desired

room service especially in the morning

just a larger salmon portion with room service. however, very tasty.

i had ordered room service and the food came out not so great

miss the full menu options i have enjoyed before covid from room service

e to covid) the restaurant was not open so you had to order room service, go elsewhere, or wait for the roof to open at 5pm

the staff was amazing and the room service was ontime

no snack machines. and room service cut off at 10:45pm

room service excellent

great room service food as wel

the service charge for room service was extremely high

was attending a wedding, and by the time i returned, i was hoping to order room service, but it had ended

room service was excellent. public area very nice & up to date. bathrooms were very nice.

room service was luxurious- the special treatment and what guests want when in a 5 star hotel

this time of corona virus and no amenities like the bourbon bar or room service, a better value would be to offer lower nightly rates

sues with their online system).

room was very comfortable, could walk to restaurants and bars, staff were awesome, late room service was no problem, great location

didn t like there was no 24 hour room service, or concierge to bring us door dash orders to our room

loved all, location, my room, the room service staff especially alisa was very thorough

all inside associates were amazing . restaurant/room service included !