it advised as having a pool available when it actually was closed for the season

the breakfast provided had literally something for anyone

large room, easy access to restaurants within walking distance, nice hot breakfast

the breakfast it was really nice

breakfast was nicely prepared and ready at the stated time

location and breakfast was good room was a decent size clean

cleanliness and a great breakfast

breakfast was good, pool was clean, staff was great

was clean, safe area and the indoor pool was exceptional

breakfast was great.

my kids were able to swim and they had the pool to themselves.

breakfast was exceptional and staff was friendly

friendly and courteous staff from the front desk to housekeeping to the breakfast staff; after reading the 2

breakfast area was clean

pool water looked dark. but seemed to be okay

s name was cam and i was in room

night room service was out of everything but ceaser salad and pimento cheese dip

no room service!

liked the room service waiter he was extremely nice and accommodating

called front desk to inquire about room service that they advertised

the room service was good

outrageous room service fees and extremely overpriced menu, inconsistent shower temperature with a tub that

room service, if available, was not apparent

of walking lots lots of space to walk through the directions not many options to eat no room service could never get in the bar the traffic noise from our room was loud

room service options would have been nice

staff from valet to front desk to room service were all excellent, hotel was very clean and comfortable, nice location to go for

there is no room service or housekeeping

parking and no room service

they didn't have room service and snacks are a little expensive

lots of channels on the tv and good wifi

drug deals in the parking lot roaches homeless people everywhere and would not refund my money when i told them i

huge place, right in the center, spacious parking lot.

weekend i didn't have to pay for parking, i could jus walk across the street to see the parade

music in parking lot

the water pressure in the shower was good, parking was great.

no room service

the room service was

room service forgot half of our breakfast order

also i ordered room service from the restaurant tree times in two days and not only did they not bring it, no one

gym was good, as was the restaurant

room service did not answer.

very clean and great room service

though the hotel is supposed to have room service, they didn t have it available the night that we stayed because they were

a clean and comfortable room in a busy but quiet hotel. good room service. will stay there again

cost of candy was marketed so high the gas 3:25 for m&ms like really, didn t have room service available and the elevator had cracked tiles the were loose not cemented on anymore

no daily room service

breakfast was limited, sometimes without coffee or eggs which are the minimal, no room service to clean the room or change the sheets

ey claim covid but we were there for a long

was great until i had some of my kids snacks and food come up missing after room service cleaned our room and didnt leave enough towels and no wash

no room service on the weekend

21% charge for room service is excessive as the prices for the food was already high

there was no room service as advertised

clean, close to the medical buildings. room service was good.

not being able to reach anyone for room service the entire stay.

the room service phone line for breakfast wasn t reliable.

wish the room service ran all night

appears to employ many room service staff - but the result of their effort is sub-standard

ruth's chris room service was the highlight of our stay. also liked the size of the room.

room service was not given the day requested

the room service. we were pretty tired that evening when checking in.

parking was a bit limited

parking for a boat was not very good due to a small parking lot

and the breakfast was excellent and energized us for day

it was very clean and comfortable. the staff was very nice too and i enjoyed the breakfast.

length of time breakfast was served

bar staff said they didn t open until 5 but there were about 10 people lounging in the bar with

bar on the 2nd floor was great as well

the bar staff exhibited friendly, professional service with great recommendations

big parking lot

breakfast was good and the staff was quite professional

no pool, wanted to swim

the pool was closed. the hallways stunk really bad. the lobby was really hot.

couldn t work while traveling using wifi

no breakfast served here. outstanding staff! excellent customer service!

room service did not check our room to tidy up or provide extra towels.

was getting clean when we arrived we stayed 3 nights no room service or clean towels i had to go get

i also never once got got my room serviced

om cleaners) were wonderful

room service

mini kitchen.

it was easy parking and there was a pool

the only thing i didn't like was the parking . that's all

we requested an early check in and the property was very understanding and accommodating

parking

while breakfast was good, more staff was needed to keep food supplies and hot

the toilet was very low to the ground, like something for kids

they also had toys at the front desk for the kids to choose from to play with in the

clean, quite and nice breakfast

the breakfast buffet was excellent

room service

due to covid-19 no room service

the spa was absolutely amazing, the room service was top notch, and the staff was absolutely exceptional

the room service was pretty off as we were told one thing and got another entirely

i ate at brocks, the grill, and had room service

customer service beautiful view the pool and waterfall safe area bus transportation in front of the

excellent customer service and daily breakfast selection was also great!

very friendly and helpful down to the lady that serviced the breakfast area with the biggest brightest smile

staff

the lobby is completely stripped down, parking lot is full of construction materials

actually look like the rooms, very clean, quiet, nice staff, breakfast overall wonderful

pool was not heated and was super cold

there was no parking when we arrived

love the fridge and the little kitchenette in the room. big and spacious rooms.

the cleanliness, location, and the breakfast options.