weekend i didn't have to pay for parking, i could jus walk across the street to see the parade

drug deals in the parking lot roaches homeless people everywhere and would not refund my money when i told them i

huge place, right in the center, spacious parking lot.

music in parking lot

the water pressure in the shower was good, parking was great.

also i ordered room service from the restaurant tree times in two days and not only did they not bring it, no one

no room service

room service forgot half of our breakfast order

the room service was

both the roof top bar and the ground floor restaurant offer well prepared and original food and a good choice of

there is no room service or housekeeping

they didn't have room service and snacks are a little expensive

parking and no room service

staff from valet to front desk to room service were all excellent, hotel was very clean and comfortable, nice location to go for

the wifi was not secure

no daily room service

breakfast was limited, sometimes without coffee or eggs which are the minimal, no room service to clean the room or change the sheets

was great until i had some of my kids snacks and food come up missing after room service cleaned our room and didnt leave enough towels and no wash

no room service on the weekend

ey claim covid but we were there for a long

restaurant, no room service, hotel construction

room service options would have been nice

not hot tub, staff wasn't overly friendly and room service was way over priced.

outrageous room service fees and extremely overpriced menu, inconsistent shower temperature with a tub that

the room service was good

room service

kind front desk staff, great access to parking lot and city, room service

the room service phone line for breakfast wasn t reliable.

phone in room did not work and therefore was unable to order room service

ied calling front desk and restaurant from cell with no

and for the price of 700 plus dollars for two nights there should be room

s name was cam and i was in room

liked the room service waiter he was extremely nice and accommodating

the room service attendant

no room service!

bar staff said they didn t open until 5 but there were about 10 people lounging in the bar with

bar on the 2nd floor was great as well

the bar staff exhibited friendly, professional service with great recommendations

room service expensive and slow guests of the hotel were not

room service was lacking, had to call to get fresh towels and coffee 3 nights in a row

the room service. we were pretty tired that evening when checking in.

wish the room service ran all night

room service was not given the day requested

om cleaners) were wonderful

was getting clean when we arrived we stayed 3 nights no room service or clean towels i had to go get

room service

i also never once got got my room serviced

room service did not check our room to tidy up or provide extra towels.

liked the small kitchen

parking

we requested an early check in and the property was very understanding and accommodating

the only thing i didn't like was the parking . that's all

kitchen

there were no antiseptic wipes in the fitness room and no tea at breakfast or anywhere

hooking up to free wifi was challenging. i had to try about 7 times before

peking ,cleanliness and breakfast

fitness room was small with only 2 machines that were being used at the time that we went in

it was directly next to the fitness center which has had me up since 5am

room service for a meal i had to go down to restaurant and order there due to bar phone was out of

cost of candy was marketed so high the gas 3:25 for m&ms like really, didn t have room service available and the elevator had cracked tiles the were loose not cemented on anymore

very clean and great room service

a clean and comfortable room in a busy but quiet hotel. good room service. will stay there again

room service menu in the room

the breakfast was good. fresh omelets and sausage

location & breakfast choices. staff was very friendly. welcomed me when i arrived.

the breakfast, very nice area.

front desk provided bad wifi instructions & woman did not want to get out of seat so to look at my ipad

the breakfast options are fresh and perfect for the quick grab in the morning

my son love you bed and pool thanks you input

the breakfast it was really nice

pool was a bit small, elevator was kind of rough, smoking area on 2nd floor would have been nice

adding another breakfast meat would be great.

although we did not use the pool

did not like breakfast, but kitchen in room was nice

the breakfast was good and the rooms were spacious and accommodating.

we loved that the pool was treated with saline instead of chlorine

pool was not heated and was super cold

how there were no parking spots available and we had to walk a little ways to the hotel.

i ate at brocks, the grill, and had room service

the room service was pretty off as we were told one thing and got another entirely

room service

due to covid-19 no room service

room service left something to be desired

swimming pool

friendly and courteous staff from the front desk to housekeeping to the breakfast staff; after reading the 2

offer great amenities free breafast no meat because of virusi enjoyed breakfast cleanlness friendlness free parking free internet staff nice and friendlyi really enjoyed

beside an exercise room, they also have a membership to a nearby 24/7 gym

pool was and has been broke for weeks, so really no pool as advertised

indoor pool was great, because of the outside weather

clean rooms, comfortable beds and indoor pool

the breakfast selections were good and it has good lighting in the free parking lot

not big enough parking lot.

great breakfast - pool temp was nice

closed at 9 upon my arrival, no valet, or room service

we stayed in a room for three days with no room service

check in was very courteous and quick. clean and quiet. offers room service 24 hours

was great setting was beautiful just wish the pool was open and the twinkle fountain we could not find or was taken down or closed overall real

indoor pool & gym

very clean, safety features in place. excellent staff at front desk and excellent room service.

and my husband asked for room service twice and we didn t get it during our stay

only thing was it was our anniversary and room service didn t have our flowers and food in our room for our 2pm set time i had to call them

room service not so much

the room service has great food.

we stay at a lot of ihg this is definitely the worst breakfast and pool was full of green slime

no inside pool or jacuzzi

pool was not open for kids to swim.

beautiful accommodations and great breakfast. plenty of parking and good food nearby

didn't like where the pool is located and i didn't like the smell of the room it smelled stuffy it needs air fresheners

no room service was offered or dinner either

didn t work for room service didn t give me my deposit back not enough towels hard turning on water to

was clean however floors were dirty, every towel had hair on them, had to ask for toilet paper as room service only dropped off new towels, shower was dirty

didn't like the fact only one towel never had any room service whick i can see why no employees they clean themselves what rooms are checked out

no room service during stay but no notice saying there would not be

kitchen essentials were only available by request

large and spacious clean real full kitchen separate living/dining tub and shower comfy beds

didn't like that the kitchen wasn't stocked with flatware and dishes

sh clothes had the many of use look), no cookware but kitchen/stove and oven available

we liked the space and kitchen.