amenities are great (: room service was delicious and fast

great attention from the room service

we ordered room service and they were extremely helpful to us and our 18 month old

the room service was good, yet they forgot an item and it is

phones were not working inside the room to order room service and to make calls the rugs were extremely dirty lots of stains needed a

club med food for room service, amazing views, clean rooms. ease of check-in and check-out.

closed, no room service, didn t realize it was public beach access

room service is difficult, there is s fee to bring your food to the room

for 3*, no room service, balcony was only a juliet one and pool area was average

everything, therefore, no food room service available. sometimes it is not so feasible.

room service was fast and the food was good

the hotel has a restaurant, bar, and room service

management asked someone in room service to send up wine and cheese to our room and they sent wine and cheese cake

room service keep asking for condition a couple of times they keep bringing shampoo instead

room service was slow & the gift shop not very helpful.

restaurant was perfect for breakfast, excellent choice of food & wonderful staff

i had breakfast at cafeteria ,it was ok

spa services were superb.sunday breakfast was excellent. the grounds are beautiful.

breakfast and location

friendly staff, beautiful grounds and a great hotel gym.

spa is too pricey besides the 20% service charge there was a gratuity fee

accessable pool too far from the main bldg

difficult to get attention of server at beach club pool

decor, the ambience, the restaurants, the bar area, the marina view, the water taxi with access to the beach boca hotel

it has much history and nicely made, plus having amazing restaurants, shops, pool area , we didn t need to leave the resort, i loved that it s a tip inclusive resort so you

room service did not answer phone and when we ended up having to go down eight floors to get the

room service, i had to call 3 times for 3 cups of coffee

room service: i wait half an hour for a bottle of water

the ice machine didn t work the room service closed at 20

and the food was absolutely horrible and room service never answered the phone and we had to go downstairs to actually get the food and

room seemed clean. room service food was good. all staff were friendly.

they advertise there was room service and when i got there there was none

there are not room service 24 hours.

room service order arrived with incorrect food and drink

no room service

clean, they have not done any renovations in yrs, room service is very poor

room service was incredibly poor

rong delivery, took an hour), house keeping had to be called back to

ask for room service; the food is good

food was limited in choices and quality. room service not available as well.

lady who checked me in was very good the tiki bar was awesome i had room service was spectacularly clean and efficient and

dry, little arrogant, did not make any effort to please guests, needs trainning immediately room service - should be automaticamente

that there was no room service.

not like the fact that room service removed our used bath towels but never replaced them

dirty elevator and no room service during my stay

the staff was great, the pool was literally outside my room, kids had a great time, we enjoyed it to the fullest , beach was

loved the full kitchen

my room was small, but, held everything from a small kitchen to a large television

near beach. had pool and a lot of advertisement booklets.

it was peaceful, beach nearby had a kitchen, it was like having my own place there, can t complain i really enjoyed staying there

no room service or food/ drinks

room service and room housekeeping

no decent room service

not a room service option we didn t want to have to drive anywhere when we arrived

her than vending machines) after 9pm.

one of the ladies at the front desk wasn't very friendly when asked about room service.

i ordered room service on my second night and it was beyond delicious, hot, and delivered with a smile

no room service

the staff was awesome! the rooms were perfect- loved the bar and the pool.

value and location. the pool area is also a nice addition and is well kept.

lampshades were cracked, none of the buttons on the phone worked

used room service trays left visible in hallway for

cleaned the hotel was the room service was awesome they have the best hot food free breakfast

didn't like that there was no room service for breakfast and also fresh towels and toiletry wasn't offered daily

i asked for room service four times before anyone came up

daily room service

no room service on sunday but it didn t affect anything

hotel is pretty basic when it comes to amenities there s no restaurant, hot tub, room service, or designated beach area

the pool area nice also

no problems with parking

gym had everything i needed

the hotel was clean, the atmosphere was great. loved the gym and the pool

poor communication amongst staff and poorly supplied kitchenette

the hotel was clean, the atmosphere was great. loved the gym and the pool

were over 200 kids there for a sporting event in the area

ordered room service for breakfast

room service was fast and hot

room service

the room service was excellent and the facility is very clean with two

staff on the beach and at the bar are excellent in quality customer experience.!

don t provide room service unless you ask for it

from the front desk staff to room service , everyone was great to us during our stay

i wish the front desk person said you have to call for room service

covid took away restaurant, room service and maid service only if you ask

pillows, no room service, had to use wet towels second day, bed not made. ambiance not good

beach, pool, bar, beach attendant, pool attendant, room service.

views,good food and choice,room service fast,canteen convenient,staff helpful,hot tub with water fall

had a flight delay and unfortunately the kitchen at the restaurant along with room service closed at 10pm

had trouble with room service on thursday - could not get order confirmed

room service stopped at 10 pm. that was the only thing i didn t like.

no room service at all....i should not have to come down for towels. or additional bedding

the pool and room service

room service charge was too expensive

vending machine with snacks or room service would be nice!

also room service was

large bedroom with king bed, sofa bed in living room, plenty drawers, kitchen with all amenities

we were able to bbq and relax by the pool with the kids

kitchen was pretty broken down

had complete kitchen

you have kitchen and microwave in the room. or you can walk to different near places.

room service

room service is back! as well as the bar, restaurant, and pool!

i didn t get room service

room service had issues, but they amended the issues

no room service.

would be great if had room service and snack area could of had bigger selection and food cooks were great but need more

due to the covid-19 restrictions there was limited room service but the most

no in room service

unavailable room service for cleaning.

great staff, overall 10/10 beautiful pool and lobby with bistro

small area around the pool.

was small and there were limited pool chairs

everything was good; enjoyed the pool and seating scattered around.

everything from the location (half a block from everything you went or need), to the small clean pool, to having access to beach towels, chairs, and umbrellas

great location. nice little pool when you need a break from the beach. would recommend

location close to the beach. easy parking! recently remodeled. kind staff.

and free parking

easy parking

gardens and pool area

everything from the location

close beach access and parking

there isn't anything i didn't like, however the parking is a little tight.

to borrow and walk across the street to the beach, parking was easy, & location was nice

we loved the location and cleanliness. very comfortable! and the easy parking.

parking was easy