it was absolutely fabulous. i is impressed with the room and the room service

we had to order room service for a pot of coffee

called for room service for a pot of coffee, front desk told me most people just came down to get coffee

i ordered room service from coppin s and though the food was delicious and served quickly, the temperature

ended up calling the front desk) and in the morning they hadn't yet set up the

loved the building and room service.

no one answered the phone when i attempted to order room service

you should have room service for breakfast and breakfast should end at 11:00am

room service every 4 days! this is unbelievable

after an evening out got back and called for room service well before they closed, but the phone just rang and rang both times we called,

staff was wonderful, room service food was excellent.

the beds we're super comfortable and the views amazing! excellent staff and room service!

even with covid, they still had bar and restaurants open and had room service unlike other restaurants that stopped offering extra amenities

it was very nice, comfortable and clean! room service is so good!

the staff was nice. room service was fairly cheap. room design was great.

had kids so was disappointed pool was closed. understandable though.

had kids so was disappointed pool was closed. understandable though.

were able to ask for late check out without incurring a fee.

kids playing football in hallway doors slamming

i came to the thinking that pool was open so had to disappoint my kids

didnt get any room service or housekeeping the whole entire stay asked for extra towels didnt get them i was told

when staying at hotel everyone should be provided breakfast, paying $-- for 2 nights no room service staying two nights

also, no room service if you are staying more than 1 night

did not provide any room service

she stated that i had to request room service but they would service it every two days

way too much chlorine in indoor pool, kids had red eyes

2nd night kids in the hallway and slamming doors at 11.30 pm

there was a large group of kids staying, and the staff kept up with towels, breakfast service and genuinely great client

some of the other guests were a little loud in a nearby room- perhaps they had the door open, and kids were perhaps being difficult

staff was great to accommodate my kids to get to use the pool.

the bar, restraunts, room service were all open regular hours

the food was delicious at the bar as well as breakfast room service

very hospitable. i enjoyed every minute from the valet to room service

the room service food was expensive, limited menu and bland - we had the pizza and it tasted like

room service was outstanding. the bed was very comfortable and the bathroom was beautiful.

no room service

over charged no room service no parking was not mentioned poor location

over charger , paid for parking that was not mentioned. no room service.

the room room was awesome and the breakfast was great!!!

good bar food and breakfast

room service was closed too early

pros: room service/breakfast was easy to order & arrived on time the room was fairly quite

very slight room service order mix up, cleanliness of the bathroom could have been better

ndemic)

order room service or get food in the bar after the concert i went to and had to walk in order to eat at

cleanliness, room service, and staff were excellent

the lady who delivered room service was very nice

room service

parking and expensive room service

room service sandwich.

location was great! lobby bar and staff are amazing! room service spectacular!

the room service meals were amazing.

architecture and room service

no food after 9 pm or room service. no valet service.

no room service

the hotel has a bar inside it

nd my lady had good time she got to sleep in with peace and quite and i got to work out enjoy the gym didn t get to use the pool kept getting crowded but overall had a good time bar was nice

pool was ccccooooollllld

pool water was very cold. didn't offer free breakfast.

the cleanliness and the pool area.

om service) was delicious and on time.

i decided to try room service, but no one answered after waiting over 5 minutes

the room service personnel were fabulous..

the room service and no pizza :

we were a bit disappointed that breakfast wasn't included, but the room service was tasty

i couldn t find much info on room service before check in, i think a reminder that hours are limited would have been good

om service delivery) but some were lacking and disinterested

some staff were amazing

location, room service, staff, parking fee, comfortable beds, excellent amenities.

room service food very expensive and not very good

i also liked the 24 hour room service

no room service

i requested room service and towels were thrown on table

the hotel offered room service which came in handy on a super rainy evening

no room service

seems like the local music bar of choice with live jazz at least 3 nights in a bar which seats about 40

overly scented softener used in laundry

it's conveniently located and included a delicious breakfast

very clean and cozy. breakfast is tasty.

the three course meal was wonderful as was the complimentary breakfast

lots of kids when i stayed so it was impossible to keep the common areas clean

you could hear kids yelling and traffic outside all night long.

lots of kids when i stayed so it was impossible to keep the common areas clean

laundry facilities available

24 hr pool. too many kids to wanna swim

a full breakfast n better room service

it said you could order room service which you could not

quick check in/out. friendly staff. room service was a nice add on.

the gym was really nice actually

ended up having to take tiny gym towels

good staff and it was clean . guest laundry

that the pool wasn t open for my kids

i loved that it had a parking lot and not a parking garage

great state of the art hotel nice staff plenty of parking

pool was closed

ol, gym) due to my schedule

dered twice and both were terrible)

stayed there and there was a dog barking next door all night i called room service and they did

they closed the kitchen without notice on one evening and also stopped room service

coffee maker didn t work, the bathroom toiletries were open and used, and the qr for the room service menu was

the food at the restaurant and room service, not very good.

rude,the hotel room smelled like urine,they made us come down stairs to getnour own towels,and room service never came to clean the room the entire

did not like how room service continued to knock on our door after we were telling them no thank you

i had to ask 3x for room service to get clean sheets and towels and then they were rude about proving a service i was

room service was great

didn t get any room service the whole time we were there

location and shuttle to/from the airport

decor was nice, parking was easy, room set up was functional

our shuttle driver was a great ambassador for your brand as well

was informed after i checked in that i had to give a 24 hour notice for the shuttle

no pool

right next to the cracker barrel. 24 hour shuttle to the airport.

staff were very friendly and helpful from anna at the front desk to joann who was handling the breakfast buffet

was clean the pool was nice

was unclear how to contact the airport shuttle for a ride, especially late at night

great pool outside

great selections at breakfast

the grandson's enjoyed the pool.

the room was very clean and comfortable. the breakfast was very good with a lot of options.

were very clean staff was very friendly breakfast was very good and relaxing in and by the heated pool was just what our family

rented 2 rooms for the pool as a birthday present for my grandson

friendly and helpful employees, on the highway, kitchen with room service.

desk staff was cordial but cold. parking could have been better.

lots of parking

the pool was a little chilly!

staff was great with helping me access wifi on both my phone and ipad