the have a good place for the kids (2-10 years old)

the have a good place for the kids (2-10 years old)

in fact, later in the evening we had some beers in the bar and were given two free tapas (i think)

staff were very helpful, especially for sorting laundry which was returned within a couple of hours

very accommodating for families with kids

very accommodating for families with kids

), any reference to 24-hour room service should imply that a basic choice of hot food is available at all times, not only

room service was also quick and offered just what i needed

no room service menu floor in bedroom not very clean always forgot to replenish toilet

great breakfast, room service was fast and the food was pretty good

with husband in wheelchair, great chair lift up to street level and handrail in shower room service food highly recommended great value for money service from the staff was amazing

the hotel is perfectly adequate for a short business visit to valladolid, with strong wifi, pleasant staff and an acceptable breakfast

wifi really only worked in the common areas.

lovely bar area with friendly staff and served the best sangria

today with travellers like us connected daily to wifi, it is bad manner and idea to switch blame on user

helpful staff, fantastic hot showers, huge comfortable beds, spacious room, bar and restaurant onsite and secure reasonably priced parking

the room, the location, the cleanliness, the room service, this hotel is fantastic

room service would not always clean and turn over glasses and cups in room

tea or coffee in room and room service does not start until 8:30 pm

was not self-service, but bar staff so helpful that if you asked, they'd help and get anything you wanted

i also like the bar in the basement

place very clean lovely location young bar tender was very helpful had room service the food was lovely didn t like breakfast so much was cold and a lot of spicy

also the restaurant, bar out outside cafe was closed

no bar or evening food but plenty of places outside

nicely decorated reception and bar area, good sized rooms

before it s very nice but with covid it was disappointing that the bar was closed and no mini bars if we had known about the bar we may of not

in the middle of everything. awesome street views and delicious, inexpensive room service.

and restaurants, just next to the cathedral, rooms are bright and sparkling clean, breakfast and room service super delicious and good value for money

the breakfast is also really good, great selection, all very tasty, and the chef/ waiter is very kind

breakfast

breakfast is indeed on the pricier side, but well worth it, with lots of pastries, excellent

room, room service and breakfast were excellent.

however barman most helpful and allowed me to order dinner from the room service menu and eat in the bar

the room service and the food

we were able to order room service for our dinner which was a reasonable cost

it has helpful staff, good rooms and restaurant and on site parking

the bar wasn t open but they very kindly us ice.

the concierge gave my kids chocolates when we checked out

very atmospheric scene, just steps to great bars and restaurants, including piscolabis in the fantastic pasaje gutierrez

there is a first rate tapas bar within sight

place, great location, fabulous tapas/wine bar at end of the street near the cathedral

location, have stayed before, lovely staff, very accommodating, breakfast was lovely, the bar and terrace are very

was lovely for a pre evening drink and the prices were very keen and in keeping with the local bar levels

since it was covid-19 time we did not eat at the hotel but ventured out and finally found a tapas bar that was empty but had a little bit of food

an extremely well stocked bar and a mini bar in the room that, for a surprising change, wasn t a rip off

good wifi as well

central. clean. comfortable. excellent breakfast. lovely staff. would definitely stay again.

only thing that was missing would be a welcome pack for the kitchen

having kitchen in the rooms is excellent

good kitchen facilities in the suite

everything (except the wifi). (-)erraticy wifi. (-)wifi unsuitable for working purposes and very intermittent service (+) good wifi-connection (-)wifi was useless. (-)wifi was erratic. (-)wifi was spotty (-)wifi weak. staff enters the room to replace the water but not to clean the room

we traveled with a child with severe food allergies, and this kitchen offered an excellent freezer and an oven

had to order room service for dinner as dog not allowed in restaurant and not warm enough to sit on terrace,

very small room service meals

room service was perfect

location , room service , bathroom , breakfast

room service was very good nice food

they don t have room service on december 25th

be 5 star room was dark and old no life in the building - nobody in the restaurant in the evening room service was ok but nothing exciting the room service tray was still on the floor outside our

staff were not particularly helpful and room service food was terrible

dinner options were more like what you would get from room service but that is understandable under covid measures

when using the advertised 'room service' of 24/7, we were told that we needed to wait until 20

room service food was average quality and was not covered when it arrived although it was cooked

how should we deal with that they explained that we should take rounds in the restaurant or call room service

no room service over the weekend and has not restaurant.

no room service at weekends, however the staff helped with helping us to order uber eats

-pity that the room service is not availlable already from friday on, especially because almost nothing

excellent wifi