we only got room service on one out of the four days we were there.

the staff, from the front desk to the room service were extremely helpful and nice.

that booking have of propertie are not accurate, there is no room service, no bar

ver opened), there is no transportation to attractions

location, room service.

the pool and how clean everything was.

i wish the hotel had a pool.

bathroom was spacious and the set-up of the suite was nice for traveling with kids

stay liked wonderful desk staff liked cookies for kids loved water loved cleanliness breakfast great and staff so

if you can make some improvement on the wifi speed

room service was done every day

of covid they only clean the room every other day and there was no room service, so we had to do alot for ourselves

would have liked to be provided with bottled drinking water and breakfast to be included on the room

pool needed a good vacuum.

the wifi was great as well, and i'm glad the rooms were maintained reasonably

- charged security deposit $50 for each room, never experienced this before - room service is usually offered every 3 days until you requested

room service

and room service is sketchy

no room service.

from amtrak trains, no room service on the property, except for the house keeping

staff/concierge to assist with luggage or carry food/drinks to the room, unless one accepts room service

room service was advertised but suspended sunday morning due to not having available staff

they partnered with three restaurants to provide room service but didn't offer to pay on your bill and made ordering complicated and difficult

l booked through a third party site there wasn t much they could do but give me a comp for room service or to the bagel shop in the facility

poor room service , bathroom not perfectly clean upon arrival

no free breakfast, no room service for changing towels, cleaning garbage

wifi wasn't the best so my internet was disrupted many times & my room service in terms of changing of towels and tidy

good room service

the bed was comfortable enough and i liked the fact that they had room service.

the room service.

room service

room service was available and the staff were very friendly and accommodating

property had free parking and room service breakfast was good.

after overhearing guest speak negatively about the food served for room service, i chose not to have breakfast at a local restaurant during my stay

t open but you can order room service and night and they had a grab and go store in the lobby

nice walking area room service did nice job cleaning

no room service

housekeeping is provided and you can dine at an onsite restaurant or order room service

no room service

room service was not provided

room service was not working at 9:30 pm while the menu said it was open until 10:45 pm

room, daily room service, fresh towels and clean bathroom

location was great. room service was great. beds was comfortable.

no room service was available for breakfast

bed sheets was dirty, no room service for 3 days

we had room service for room service and had lunch at the adjoining dubliner pub/restaurant - all

due to covid, the hotel s breakfast was unavailable and daily room service was not available, which was understandable

also i thought the room service was overpriced so we went elsewhere for

room service, but i did place my order by phone and just went to the bar to pick the food up

wasn't sure what to do with the garbage since we couldn't have room service

we never figured out the room service or concierge

there's no room service and the phone to call the front desk did not work

ordering room service process wasn't clear

wish they do have room service, however it wasn

no room service

room service

was no room service and we were not notified of that, nor were there any signs in the room telling us of

there was no room service available for

no room service or cleaning throughout my start there

do not offer room service

wished that room service was available since we did have a toddler

no room service

room service was not great. the room needed an overhaul

excellent room service and breakfast. 2 min away from the train station and bus stop.

no room service. parts of the suite are cramped with two people.

room service is too expensive.

room service has a 24 hour crave menu, delivered with a smile

room service delivery staff were friendly

near the mall area and room service was good

room service food was excellent

ly ever one towel, no water refills, came back one day to find the sink full of

room service stopped at 10 pm

room service menu was a little limited but was very easy to door dash

the room service also never answered the phone and i had to get front desk to go and order for me

rooms were clean, nice bathroom / shower and wifi access .. room service was prompt.

regretfully, no room service.

trash bags in the room we had to just put our trash all over the tables and no room service or anything it really wasn t worth the money i

leaning the room )

dirty towels no room service far as

it was nice but they did not have the pool open ? wonder why

on meals/food, other than room service, was not available

room service staff was exceptional!

was close to the wedding, upscale decor, room service was great, restaurants was delicious, great rooftop views, great

when i did manage to order room service, it was overpriced, cold and underwhelming

there's no ice bucket or coffee/teapot in lieu of room service

room service did not make the beds or clean better on second day

sheets were comfortable room service was good room was large which is nice elevator was

ordered room service waited for over an hour with no call saying food was done

room service menu is

daily room service

only concern was with regard to the room service option

no more room service and bar closed at 9 pm on friday night- was not pleased about those things

room service wouldn t deliver to the door.

room service took too long to clean room

we tried calling room service, there was no answer so had to go out for

the room service food was excellent

loved the restaurant food and room service, very convenient

on the first day room service was done while we had breakfast which we were impressed with

room service close early

room service and laundry on site very

no room service menu

room service was quick and delicious

would like room service to stay open to midnight

room service was okay

the restaurant is great for morning meals and lunch as well as room service

luxurious rooms, heavenly comfortable beds, reasonably priced room service

the room service was good. the gym is also great.

slow and steady room service - poor presentation, closer to a 2** or 3*** hotel

no room service

we got room service and the food was great but no plates or silverware which was not ideal

room service was horrible

on monday

the restaurant is not really affiliated with the hotel so you can forget getting descent room service or none at all if the restaurant is booked out for a private event

akso ordered in room service-- food was good for breakfast and late night had limited but came in handy to have

i attempted to locate an in-room menu for room service, but i was unable to

i would have ordered room service for breakfast but didn't because there was no

no ice machine available. room service call required for ice. delivery took 1 1/2 hours.

enjoyed room service breakfast also

however, later, when attempting to set a wake up call, to order room service or to use the room's telephone at all, i was met with a busy signal using any or all

room service knocked on my door each day to see if i needed anything, even though i declined

without room service available, i would have greatly appreciated those two items in the breakfast area

we also would have appreciated earlier room service availability

room service food was hot, tasted great & came in a timely manner

prices for restaurant in the hotel and room service prices.

well, workout room was spacious, snack room was very convenient, staff was friendly and helpful, room service came every day

did think that it was a bit extreme to have fees

after a long day, i called room service and they were super accommodating- i wanted a grilled cheese

the staff is awesome, room service is quick and the food is terrific

room service was great no matter if it was towels or ice or iron they were there within 5 minutes

i also liked having the bar on site, the service and room service as on option which i used

when i ordered room service, idk if i feel like i received the best value for my money because it seemed like a

of late night room service

good room service, lovely service at

room was spacious with a great view, room service was prompt and food good

cafe riggs was delicious, the room service had fantastic late night options, and the silver lyan in the old bank vault was quirky

there was no room service (covid), which we did not want to have anyway, but you could ask for anything the maid (-)no room service. slow elevators during checkout...but to be somewhat expected. (+) no room service but the cafe is (-)overpriced food and no room service to boot (-)they don't provide room service, they offer a 24/7 gallery whose menu could be provided in the room (-)no restaurants close by. room service food ok but very limited. (-) also, they need room service (+)breakfast and gym, city view is terrific, traffic is convenient, room service is fast and thoughtful (-)no room service, tiny coffee maker

has laundry facilities, dryer lasted 1 hour

kids were tired at night and it was only a $6 uber from mme tussauds to give you an idea of

breakfast was great and all the kitchen staff super friendly...they do a nice job!

great location, clean room. good breakfast. good to have a swimming pool.

out, restaurant and food

great location and cool vibe. staff was friendly. no room service fyi

room service was late for my breakfast and it changed me 20% for tips i don t think it s fair

e chef at american son restaurant is amazing), room, staff, service, room service, location along k st

we called for room service a few times and the staff could not have been more pleasant

two restaurants, a market, and a starbucks in the hotel, as well as room service

ok only 1 minute), the staff were wonderful, and the room service was excellent

comfortable beds and room service.

don t understand why the room didn t have a microwave especially when there is no room service

the room service food tasted great and was presented well, but again, excessively expensive

the room service very helpful, good quality of food

ich is huge for me as i like it cool), fridge in room, excellent room service

controls in the room

room service was delish. balcony was awesome. watched thunderstorms over the city. beautiful.

room service was awesome as well

no room service when ask for an extra shampoo

very quite, it had those led signs inside the rooms that tells the staff to do not disturb or room service was needed

room service was not that great, they came every other day rather than daily

your room service is doing an exceptional job

bed was comfortable and room service was available.