the staff was cold and unwelcoming. room service was awful.

room service food was very pricing, pizza was under cooked and cold

r room service more towels pillows

i asked them not to knock when brining room service they do it anyways until you come to the door , instead of setting the food outside

were disappointed because room service don t have the coffee pot delivered to room and don t offer it at all they sell by

shuttle service to airport unless you were working for the airlines, no room service, food at hotel was just

no room service so you have to order from there and then go pick it up

and she saw me like whatever, and she explained to me about the $40 dollars you all charge for room service, i said i m sorry i it s the first time i heard that, can you explain more about,

room service forgot to bring my daughter her breakfast so i had to call the font desk and tell them

everything was clean. beds comfortable. room service excellent. enjoyed our stay.

bed was excellent and so was room service.

no room service menu; had to order room service at bar

night, no one answered at room service

was no room service when i was told there was

breakfast was good, but dining room service slow. hard to get servers attention. b

stay and wait it out because it was too late to drive around abq so late at night with two small kids

the hotel room is very spacious for the kids, and the staff were very welcoming.

we did not try breakfast, but our room was next laundry so it was noisey.

clean room, sanitizing wipes with remotes, all the kitchen staff were left in the washing machine so no one touch it before us

the hotel room is very spacious for the kids, and the staff were very welcoming.

friendly courteous staff. clean rooms, good breakfast

wish the pool was open

being cash free hotel is a great idea- free guest laundry is a treat for travellers

start breakfast at 6 am instead of 6:30

also, the pet fee was quite reasonable compared to other places we have stayed while traveling

no room service for 3 days, short of help.

no restaurant, or room service fee for housekeeping which was

when we did allow the room service in our room, they only changed out the towels and made the beds

room service never cleaned our room or provided clean towels during the 3 night stay

room service only by request. it was not told when check in

room service sucked

room service messed up order.

they had room service and a bar. as well as hot tub and pool

everything was great. maybe room service in the evening instead of only in am.

restaurant and bar inside, which is really a nice plus when traveling

lots of outdoor lights for parking.and security.

we liked the breakfast choices and when i asked the attendant, she immediately took care of my request

was under remodel, pool was not available as well as gym

bed was saggy, wifi was terrible and the reservation on file was not accurate.

place was too busy not enough parking space

the room service was great.

they had full kitchen, living room and bedroom

accommodating staff and shuttle service

clean rooms with comfortable beds. one space for the kids another for the adults.

room the kitchen thr breakfast the pool

my kids enjoy the pool when they are with us, especially our great granddaughter who also thinks room service is

the check in process was easy. the pool was nice.

a room with 1 adult and 2 kids 5 and 7 paid for breaksfast for all, was told no only the adult and 1 child said that s what

loved the pool and location

clean, accessible from airport. enjoyed the pool

good breakfast with fresh food and a variety of

didn t make it in time for the breakfast but, i really liked that every stop i needed was within at least 10 miles

the website says breakfast available

breakfast very good

breakfast was just ok

* safety & cleanliness: the swimming pool was full of dog hair, which triggered extremely severe allergic reactions for us

the pool was closed.

breakfast was good

the pool as cold and smelled moldy.. possibly needs some maintenance

was great, helpful staff, early check in with a fee but wasn t a big deal since i checked in at 8am

was ok the room was hot and because of covid no room service unless we asked for it and when

do not like that i requested room service 4 times out of the 12 days

inside of the hotel was dirty we didn t get room service at all

had my room serviced, i did not asked to and they had cleared out my fridge with my drinks and took my

t do room services

no access to ice, no room service, no bar, no restaurant

room service staff were especially wonderful.

there was no room service during our stay

beds were broken and room service to clean room never showed uo

tho we could not experience breakfast room service or the pool we loved it

no amenities which were advertised such as usb ports, room service and no one answering phones

room service didn't bother cleaning the room on our second day so no toilet paper or fresh towels

brakfast, room service, facility. it was all nice

don t offer room service and they don t have a spa and the location is bad the staff was super bad and rude

pizza had to be ordered at the restaurant, wish we could of ordered it as room service

indoor pool was under construction, so the kids were disappointed

no bar area

was a fight in the parking lot just before 9am as my kids and i were coming back inside and i felt very unsafe, speeding car and two men going at it, i

not a good spot for walking or jogging unless you want to see parking lots, big box retail, and office towers

we all liked the patio. my kids liked being able to swim whenever the pool was open.

loved the room and the breakfast and that it had covered secure parking

had ev charger right downtown with locked garage

huge room was spotlessly clean with all the amenities we needed including a well appointed little kitchen

the kitchen contained a full size refrigerator and a dishwasher which although was unused since we

the hotel has everything you need. we appreciated the laundry and the gated parking.