the room service and on-site restaurant were not even close to up to par for a 5-star hotel

room service got our orders wrong

to their poorly made food from room service

room service was not consistent with rest of experience at hotel- both times orders were incorrect

ost

couldn t find the ice machine. no room service for breakfast.

pool is 24/7. poolside bar. mini bar in room. bed comfortable. room service was good.

the food from room service was great.

parking was right by our room, so that was also super convenient

loved all the amenities, pool, gym, lounge, restaurant on site.

why i was out there, i told her my birthday was the next day & when i woke up on my birthday room service was at the door & delivered me a

$5 for a can of soda in room service is a lil to much i think...

room service food orders never showed up, leaving us to order door dash an hour and a half after we

we tried to check in early and they would not let us. room service seemed to be very slow.

no vending machines, room service ended early

the in room service food was not great

advertise as a 3-4star hotel because of room service and a mini bar in the room but i d rank them alongside any 1-2 star motel as far

restaurant staff were great when we wanted room service

room service late and bedding was not very comfortable

food on site, and room service

en room service)

only thing that let it down this time was the room service menu

l) are excellent

restaurant food

order room service with the menu left at the room we fill it and hang it in the door

room service charges are outrageous

suite-like room with great view. comfortable bed. delicious room service. very clean.

room service was terrific and tasty

room service, different pools, hot tubs, lazy river, beach, pool side orders, not crowded at all,

the property is just beautiful the pools are amazing and room service is always great

parts of the hotel are amazing, food is tasty, room service is gorgeous , pools are good , interior design is sooooo

had to have room service on the bed

in room service was a rip off

pool was my favorite about this property the staff was very friendly , the food was amazing

we got massages at the hotel spa

only complaints would be about the new restaurant

convenient location, beautiful grounds, rooms with balconies - nice view - room service - pet friendly but they charge $75 / pet

there only open for breakfast and any other time u just order room service or at the bar

the room service was delayed twice till about 3 pm

had pretty good food for poolside and room service

a kitchenette very convenient has room service overall always came here for fun i will never come

room service closed at 8 pm

in spite of having a 10am checkout, we had room service knock on our door to clean at 9am and again at 9:30am

everything is really nice and very clean , the pool is big enough for our kids and family as well , the rooms are so big and packed with everything

the food had my kids sick. that the only thing

room service was incredibly expensive

super comfortable, shower was amazing, soaps provided were super luxe, room service was delicious, breakfast was

i wish room service stayed open later, but what can ya do?

0 for 2 cups of black coffee, like $15 for a single

we loved our room with the fire place and mainly stayed in and ordered room service from kings highway

just add more food options to room service

room service food & drinks inconsistent quality

bar/restaurant fantastic as were the staff! room service great. paella night was so much fun.

i had several issues with room service and housekeeping cleaning my room but only replacing towels

for room service add 25%

pool and they also couldn t get an early check-in even though we could see there was not much room service happening

were there for 3 nights and got no room service to clean room, the space looked more updated and modern in pictures but it s an old

no room service? no smoking facility like at all

there was no daily room service as far as cleaning the room

clean room , food was good, saturday afternoon dj was a good touch to our pool day

the bistro should have a real kitchen area and room service would be great.

we never got room service. that was disappointing.

didn t ask for daily room service/cleaning for the 8 day stay

the time i stayed at the courtyard, there was no room service available

there is also no fresh food or room service available we had to travel to restaurants or order from door dash and grubhub

we like the 24hr pool/spa and the staff is pretty nice and attentive

groups of people hanging out in the parking lot, loud drunk arguments at night

was a bit disappointed that the whirlpool in the hot tub wasn t functioning but the kids had a grand time in the spacious pool

adequate parking, plenty of choices for breakfast, responsive staff

service, breakfast

when we stepped out they open n entered to clean our room when we didn't ask for room service

no room service

staff were friendly the room was clean and the furthest is new they have good room service the location is great as well the value of

each front load washer and dryer) next door to front desk

i also asked for early check in and first floor

pool closed to early. no room service, but i guess is due to covid19

room service was a bit high as was the room tax.

facilities and staff were great, room service was quick and easy

not like the room service delivered in a shopping bag

microwave was not in the room and no room service due to covid 19.

it was easy to see, which makes me wonder how the room service missed it

not like first floor room service carts traveling on tiles outside our door

no room service, no brunch or breakfast included

staff and room service was polite, and convenient and sensibly geared to the guests needs

the pool and spa area was great

i loved room service

use of pools, towels, menu, room service, bar service, amenities

the staff was great. room service staff, was great. servers by the pool, great.

, room service, gym, spa, and restaurants, to name a few

is the place to stay if you want it all-- pool

one drawback is the lack of room service and the lack of reliability in the hours of the on-site restaurant

the restaurant hours are very limited also, there is no room service and there is no snack shop or vending machines

would have liked more food choices and room service

oh did i mention room service

restaurant didn t provide room service

maybe some waters and we ordered room service which the food was mediocre and in my option overpriced

restaurants were closed and there was no food available, not even room service, at 9:30 pm on our arrival

and no 24 hour or late room

i don't understand why my room service meals were sent to us in

service. room service. resort fee which includes almost nothing.

food was good, we did room service and it arrived within 20 minutes

room service

room service and 2

it would have been awesome if there was a microwave or toaster oven in the kitchenette.

, bar soap, hooks to hang out clothes full-length, hangers, a coffee maker, a hair dryer

room service sucked.

and drinks were extremely overpriced, particularly room service, at almost $20 for a bagel for

no room service. bed to soft.

area very limited, food options/ room service or starbucks drive and faster service/ food was good only i used to go the resorts in

room service, food was above average,

being in the upper stories section also gave us access to an additional pool, since we stayed during the workweek we mostly had this to ourselves which was fantastic

seems like they prioritise families and couples more, especially around the pool area where kids were taking over im afraid and being allowed to including reserving beds which

the deck at the 2nd adult pool was extremely dirty

the pool and jacuzzi were fantastic

lola rose dinner was delish as was pool lunch, yum

room service available

folding tv table would be nice for room service

lol ud83dude02 get in line sir, he never got his room service and alize, asks the customer to go and check on his order by the restaurant

incredibly slow service, poorly maintained cleanliness of both common areas and room service, no room service after 8:00pm on thursday, 10:00pm on weekends, outdated and out of

the room service menu could have had more options.

room service was delicious and affordable

wonderful setting in historical hotel, great vibe by the pool, staff was great.

jacuzzi not open, the bar selection was minimal- the room was along the highway and can get a bit loud with the traffic

it s a weekend away from the kids

room was beautiful with a private patio and full kitchen