room service was always prompt and helpful

the second night we decided on room service, i ordered a croque monsieur, fries and the chocolate fondant with salted caramel ice

time won t be my last , excellent room service v attentive particularly breakfast staff &

we had dinner in the canopy restaurant one night and got room service the second night

we also had a small issue with room service but it was resolved imnediately

great sized rooms, adam and the team behind the bar made us feel right at home

the food, the swimming pool, the staff, the grounds, everything!

when we asked for toiletries we were provided with bath salts and a bar of soap

the swimming pool could have been a tiny bit warmer but overall the swim was great too!

was superb we really enjoyed the outdoor pool all the food was amazing music in the drawing room was most

didn t serve food or room service after 9pm

part of their covid-19 measures)

a few drinks at the bar we decided to go up to the room and get ready to go out, we rang for room service just for 2 drinks but we were told maybe ring back in an hour or

room service was delicious

after room service, our room smelled disgusting, and a cleaning sponge was left in the sink

from the receptionist to the waitresses, room service was extremely good

room service was slow

would have liked room service for breakfast..

evening meal and breakfast outstanding, delicious and so well presented

staff, bar, rooms, parking, breakfast, location

i got double charged for my room service but i called it should be sorted

room service ending at 9

the only fault was i couldn t get the room service to work on the tablet, otherwise it was all

room service was great at 1-30 in the morning

got room service with was a treat - food was nice the only problem is was cold we had pizza chips soup

the restaurant food was delicious and drinks in the bar accompanied by live music, topped off a nice night

wifi was very poor so that was very frustrating

the breakfast was delicious

staff friendliness the view free parking and a large room

wifi

room service staff,cleaness

next day room service only tidied up the beds without changing the towels, cleaning the mugs or cleaning the

room service could have been better, took a long time to get bed made up and not a lot attention in

excellent dining room service

room service opened my door without knocking and announcing themselves

breakfast was abit expensive but was nice. room service was abit slow

gesture for my partner of a balloon and welcoming card along with waiving the fee for room service after the initial mix up was well

room service was great

th a smile), food was delicious, will stay again on next visit to

room service food was tasty

stunning hotel, mostly all positive the only negative i had was the service charge of 10 for room service

room service took 3 attempts to get correct

few times there were items missing from room service like utensils or salt & pepper etc

the facilities lacking - no room service or food available on arrival for guests, breakfast starts late at 8am and service was

the fee per tray for room service was a bit odd

everything was great, except no food room service after 10..

very comfortable bed very nice bedroom room service was very good

to ask each day at the reception for the room service

everything except the room service atfer 10

ange of bins, towels, etc

downsides no food available when we arrived at hotel, no room service menu

the food is very good, we got room service and it came quickly

room service food choices were not amazing, but otherwise everything was excellent.

room service was fast

ordered room service and it was divine

no night room service

in the bar/restaurant were lovely patio area was comfortable great menu excellent room

room size was great, we ordered room service and it was very prompt and delicious

pots left in the corridors from the room service from the bedrooms for hours!

ordered room service to be there when we checked in

quality of the hotel, and it even offers room service

the rules about room service. we missed it twice i think

had room service menu and the food was extremely good

we had some room service which was very nice

very friendly, front desk, bar and room service, were all helpful and friendly

comfy bed, excellent room service, lovely decor..great bar staff & staff in general

room service brilliant

203 was very small for a couple, could not order room service breakfast as there was no where to eat it, missed this treat

room service menu could do with more healthy options

no room service

room service

no room service after 9

also recieved a noise complaint while we were sitting on the bed eating room service, which came right after a girl was screaming running around the corridor, walls wern't

pizza from the room service could've been better, but the service was still fantastic.

lovely largecorner room. well appoined. good bathroom. room service was superb

there was no room service available and was told the restaurant would no longer be serving and that i'd be lucky

of room service

very friendly and so helpful, especially the girl who checked us in and the girl who brought us room service

had the continental breakfast- adequate dinner excellent no room service

no room service and restaurant stopped serving at 9

room service was very good. food was great

room service and food was excellent

room service was quick and the food is really exceptional

room service order was cold, though in fairness we were not charged for it when mentioned it to

get room service/food between 3 and 6 in the afternoon when i got back late one day - but i am being

love if there was room service in the morning

room service very good breakfast lovely

night time room service had the wrong times because it said it finished at 3 am in the room but i rang up and

room service was good, pizza was delicious

and i had to pay for the room service at the door in my pyjamas and it was over the listed price and the wrong order

room service food was cold by the time it got to us

room service food was horrible. ham too salty, pasta dish tasteless. door to shower very odd.

lovely luxury very enjoyable night! room service was prompt and friendly!

was a slight mis-understanding of room service meal order on the thursday evening

the other issue was that we were woken up by room service at 3 am one morning

good room service menu

staff were friendly and welcoming and room service excellant

the room service was excellent as well

no quick service restaurants, either sit down or 24-hr room service available

i had room service quite a bit a different person every time and each one of them lovely

beautiful location on the river cozy bed and pillows wonderful staff great room service and food

the phone's room service button and numbers were all incorrect.

be good to have a wider offering than just pizza on room service late night

room service option was great

ordered room service and food was delicious

plenty of space and parking

lovely welcome & ideal location for visiting family. great kitchen facilities

great wifi, i could work from my room without disruption and there are loads of seating areas around the

very spacious place, the kitchen was enormous with plenty of facilities, plenty of parking spaces, the host was very friendly and helpful

eric a great host and the kitchen and large family room was fab. 10 out of 10.

the size of the rooms and the late breakfast and late check out.

of breakfast

the breakfast was delicious and the staff very accommodating with doing me a poached egg

breakfast was served until late which suited us.

were really helpful and friendly, bed was comfortable breakfast was first class and again the staff were very pleasant

big room, parking right in front of hotel. friendly staff.

food is very nice, parking was straightforward

access and parking

helpful staff! parking space! comfortable bed. beautiful room.

bed, good wifi