we even blew off dinner reservations and ordered room service because we liked our room and our porch so much, we wanted to take full advantage of

restaurants are all not open yet and since the property does not offer room service, we felt finding breakfast and lunch on property could be challenging

no room service

no breakfast being served and no room service and no cleaning service except every three dsys

the room service / guest services is almost non-existent

only issue i had was he admin fee they charge for room service

talavera, it was below mediocre at proof and didn t represent value for money

with great restaurants and excellent room service you really don't need to leave the property

me applied for room service)

the pool area was overall lovely, but the water could have been colder.

to pay for lounge chairs at the pool, bar staff in the lobby bar was rude and overcharged me, room service was charged to my room for a few hundred dollars, but i was downstairs in the bar

$1850 cdn for 2 nights and room service didnt clean the room

pool noodles and two chairs in the room for both people to sit at the table to eat the wonderful room service food

room service was a great option but it was not affordable

would have been good to have had room service.

included breakfast was certainly the low point of the stay.

breakfast, pool, location was very convenient

the kitchen is nice and the little table for two is cozy

what could i say, my kids couldn't have loved it more

nice to have kitchen in room and full bath

was alot of activities for my kids to do and there was adult stuff as well best of both worlds

we were shuttled straight from the hotel door to the restaurant which set on the pga golf course

ponds foe kids

perfect for families or couples vacationing without kids

the mini bar frig, wasn't cold at all! and a little pricey for the items..

breakfast available. nice pool and bar friendly

clean. great pool, staff, and bar that's was actually open.

very nice bar area with friendly staff.

i liked the overall contemporary feel with the bar and starbucks

he gave me two bar vouchers

the kitchen is one of the reasons we like this hotel

close to dining, take out, shops, odysea aquarium, arizona boardwalk and lots of options to keep kids busy

great location. rooms are clean and comfortable. excellent full breakfast.

breakfast was great

breakfast, clean and inviting pool area, spacious and well-equipped rooms, location close to absolutely everything we needed from

the pool and hot tub were fabulous and the complementary breakfast was great as well

kitchenette, balcony, breakfast

parking was good

breakfast great. loved coffee all day. pool was refreshing and clean.

good breakfast with a lot of options

the suite. exceptional room. great room service food.

outside filthy staff unhospitable rest/bar closed cant call for room service

room service: order incorrect

nice location, nice facilities. nice pool. good room service. excellent food!

room service manager took our breakfast order for us while at the front desk

the pool was great and it s a very secure location for guests

for the grill and a full course menu to cook in the unit before he realized it had a two burner kitchen w/microwave, lol

comfortable bed, soft towels, great pillows. tons of variety at breakfast. friendly staff.

kitchen area was perfect for a small meal

nice guest laundry

have liked to have room service in the villas

room service was quick and excellent

the phones didn t work to call the front desk or room service. no biggie!

the resort spa is an easy shuttle ride and gives you more amenities but there is plenty of things to do at the

pools in the spa hotel as well with the kids, although everything else auch as a restaurant or a gym are also available in the villas part

great room service, fast, helpful, pleasant. loved having a coffee shop on site.

room service was amazing

just don't order the room service pizza

room service was tasty

husband got the flu and room service was a blessing

love this h9tel but i guess if i had to nick pick, i wasn't able to get room service from the restaurant in the hotel, but i must note that i was ordering 30 minutes

internet access, swimming pool and room service choices was very welcoming

had to ask for room service or you had no towel no toilet paper and garbage no one mentioned on checking in that

the bar tender was so kind and friendly

perfect pool for the kids and space to not feel crowded at the pool

room service was too spaced out

breakfast drinking water clean pillows room service

it was very clean and the beds were awesome having room service at a hotel is a big plus

with full service bar steps from my room

front desk person was very helpful in getting me an early check in to accommodate a surgical appt mid-day, so i could be prepared for it

so thrilled about the limited housekeeping and that several things were not available

hotel was clean, time to time room service and very supportive staff at the breakfast counter

arrival, i learned that they were not offering room service or shuttle service at this time

a, room service, jacuzzi went down)

room service is always professional

the staff from the front desk to the parking lot

it's great having a kitchen in the room; we always like this as an amenity

had a hose stretched across the parking lot and in front of the rooms for their sprinklers

parking sucks, spaces too narrow and no handicap parking near our room

no utensils for the kitchen.

sleeper was not good, no room service

no room service no ice machine

no room service inlesss you paid extra

everything about our stay during the weekend the pool, gym and laundromat

we were surprise to see a kitchen in our room!

they did not clean my room i was gone for a whole day came back no room service whatsoever, the staff keeps apologizing apologizing, but it’s poor management and

available meals to do your own room service was exorbitantly priced

normally stay at higher end hotels with restaurants on site and room service

no room service (which is not a big deal had i read the small print but missed it), therefore hallway

disliked no daily room service

the corona virus in play only had cold breakfast, but fruit/bagel/yogurt/wrapped rolls/cereal/juices/coffee available, way to go, comfort

more options for breakfast

pool was sunny and secluded

pool wasn t clean, area was kind of sketchy. lukewarm showers,

quiet, bed was soft and lots of pillows,good temp control,has cable internet if you need it, free breakfast is included professional staff was a very good stay

room service not clean as i expected smoking areas

room service would let me clean my room

there is no room service during your stay

room service never came to room

room service resuming

nice location, didn't need to pay resort fee due to their. not providing room service

room service, we were there for 5 days and no where to put the trash as any garbage bins were

even great food at the pool and room service

maybe a bigger menu for room service and pool restaurant

the room service is good, and they don't price gauge you

we had to order from room service to get a cup of coffee not good

ordered room service and person taking call was rude

great room service and friendly staff.

the pool was fantastic. room service and staff were very kind.

checking in we were told all thin info for room service was on the hotel channel in our room

it made me wish i had just done room service

no room service

to get served breakfast at the restaurant, left and received prompt room service, no one would even seat us

better in room coffee set up with creamer, no room

room service was prompt

room service is not pushy

was hard to get any room service or customer service there was no ice bathroom didn't work part of the time the shower

never recieved room service not one night i was here

it was time for room service to switch out our towels, i had to wait a whole day and half the next morning to get

no cable and wifi was lacking

food was good. room service was quick. great omelettes! comfortable beds and bedding.

fee for room service and charging to room/card on file minimal but still seemed unnecessary especially

we had room service both nights for dinner and the food was delicious and reasonably priced.

amenities,valet,room service,location.

cold coffee from room service is my only complaint.

except having to go get towels, no room service

had to ask for room service the night before

bar and grill - not closed , non existent no room service, again not closed , non existent clean- rooms just redone, but same old fixture

nly on request) which i found out when leaving

staff required us to order room service 24 hours in advance

with room service every 3 days, somewhere to hang towel

room service was excellent and love that the resort fee includes unlimited bottled water for your

wait to see the totally new pool area on the west side when construction is complete, 24 hour room service is spectacular from quality to presentation, spacious rooms perfectly equipped to

fact that they knew who i was made me feel special to call room service and they already knew who i was

fast room service, bell service and valet

room service didn't clean 2 days in a row.

room service was a nice option

not tell us ahead of time that the rooms would not be cleaned because of covid so for 2 nights no room service

was no one that brought the towels you had to walk down and get everything yourself there was no room service available and the breakfast offered was disgusting something they would serve in

also room service was knocking at 8 am for us to check up and i didn t have to check out until 12

from room service to spa services to lunch on the patio was outstanding

the room service menu selection

room service available but food needed to be picked up at the restaurant

room service lady was a sweetheart and efficient.

midnight room service menu consisted of three items

of room service, replacement of water in room, amenities etc

dirty, disgusting glass with room service order. food was very good.

mited) were closed

room service was friendly and quick the food was very good

vegetarian choices on room service menu would be a plus

it was 4:45pm and room service hadn t clean our rooms, had to call front desk to ask them to come clean the room,

courteous staff and very good room

the attention to the little details such as not requiring a signature or anything when room service is delivered

room service didn't pick up our food for like a day.

room service items from previous occupant were still present on our patio - noticed after sunrise

insuring that we had clean towels and our trash was taken out and offering the room service even though we didn't get room service with our stay

room service was very poor when i got their my tub was black and the wall the sofa bed had hairs i

because i booked through a third party i couldn't get points unless i didn't get room service.

also, i love the free gym, swimming pool and hot tub they offered

store and the staff was very friendly hotel employee brought up extra towels to our room so the kids could go swimming it was a wonderful

old and tired in all respects bathroom and tub kitchen furniture

it had a kitchenette

was perfect size for our family, clean, comfortable, great place to wind down during our travels, breakfast was great, tons of restaurants near

the location may be an issue if you don't have a car. the breakfast could have been better.

for the price the rooms are very outdated with stained carpet and kitchen utensils were dirty in kitchen drawers

sebastian who was amazing , elements restaurant , infiniti pool, salt mineral lap pool, and in-room service which made this special day amazing

we had to ask 3 times to get our room service code

no room service with covid-19

attentive staff, super clean facilities and rooms, 24 hours room service, text contact 24 hours, comfortable bed, world class spa

we love elements for our dinners and room service is also great for breakfast and lunch