guests to use the facilities of vila-real palace, the best-rated hotel next door (sauna, swimming pool and other), although i didn't use it (+)the pool (+) the pool in the sister hotel was good (-)that i could use the spa and gym facilities, i was therefore looking forward to using the pool but found it locked

the pool was small :

with free ev charging and a free drink at the bar it worked out less than 50 per night

a very good looking hotel. has everything you need, even a mini bar in the room.

good restaurant, bar and the lobby where you can meet with colleagues or friends

bar service, coffee etc was available at the pool area but this is not a big issue

good room service although we would have liked to have slept longer as we stayed for a festival and were

the adjoining restaurant and bar was excellent - and very popular with spanish locals which is always a good sign

refrigerator at the room, good wifi

the free wifi

the aircon and wifi worked properly

the room was very clean, comfortable and the room service perfect

good room service you have to put your laundry in the reception and get down to reciption to get

they don't have the restaurant open and couldn't order room service at night.

wifi worked well

wifi is useless. poor selection for breakfast

food service available other than the breakfast, not even room service

no details in the room regarding restaurant menu other than room service.

good room service menu

drinks in the bar were great value

if you need a drink you need to get reception to call a bartender and the bar isn t open all night otherwise i had an amazing time :) gym is

quiet location which was ideal for us, pool was clean, staff were very helpful and welcoming.

first impression, cool outside bar & pool, great secure parking & right next to the beach

building is very confortable but the furnitures and the equipments in the room and in the gym / chill room are too light / very under expectations : for exemple you can't boil you water and

wooden path to the beach, right by the lifeguard station, the breakfast is plentiful, there is a gym with a water bottle refill station right outside, gorgeous patio, and a drying rack on the

breakfast was plentiful and good

terrace and swimming pool overlooking the mountains

great location, clean and comfortable. the pool kept the kids happy.

swimming pools are fantastic a big lane pool , another smaller one, baby pool and one with flumes great for

was clean with swimming pool facilities which is great for families

swimming pool and atmosphere is great for young people or kids

swimming pool and atmosphere is great for young people or kids

clean room and comfortable beds. parking is safe.

easy parking

restaurant and bar open

only good point the bar staff who were helpful and polite

large free parking, nice backyard with swimming

great location, rooms, even room service.

available at weekend :

don't have ironing in the room nor in the room service, the only way is to use the laundry service

and prompt room service with a good selection of pastries and fruit as well as fresh juice and hot coffee

ZY

there was a do but was fully booked so had to spend christmas eve in our room with a room service

no tapas on room service menu

comfort, luxury, staff, pool, spa, room service, cleanliness

seaside view a must, room was loaded, room service on point, and everyone was great

room service menu was over priced

room was spacious, room service excellent

hallway dark but litt up with movement, the air/ ventilation in hallway was very bad wifi

no shower curtain, water went on bathroom floor. wifi not working

e of the two wifi access can be logged in without password by anyone) and below

it was very clean, but wifi don t work well in our room and it s very basic

room was big and comfortable, great room service!

oquetas and solomillo) was poor

room service and the bar at the pool

interior of the hotel, it's own dedicated public restaurant inside the hotel

d it also does room service) and then the room itself

interacted with during our visit to spain all the folks at the reception including the folks for room service were super courteous, prompt and very very helpful we were

some tea and coffee making facilities in the room and more information about room service

rooms with spa bath and balcony really nice funky bar decor

wifi signal was not great inside the room

we loved the patio view of the beach and the spa bath was wonderful after a full day of walking

i believe there is daily room service but we didn't use it

room service was excellent and cleaning was done quickly and efficiently every day

fantastic location. roof top bar was perfect. staff friendly

breakfast was included, served in the cafe/restaurant next door - gorgeous decor and lovely food

get a better location nice walks up the sea front also there was a tram stop across the road and breakfast was

was no room service and despite putting laundry as a service, when i enquired i was told laundry is done

couldn't get room service to bedroom

room service saw my partners birthday cards and when we came back there was a bottle of sparkling

no pool, no spa so a bit expensive in that regard

the breakfast could have more variety especially savory choices

the burger i had on room service was excellent!

room service should be open on 7/24 basis

perhaps water bottles can be added as part of the daily room service

room service food was terrible, salmon was fat and salad was full of

loved the view and the comfort of my room. room service was tasty and the waiter very nice.

the room was clean and the room service was very reliable

room service entered room in the middle of the day for no apparent reason

maybe it is a bit difficult to ask for room service in english?

roof pool was lovely for a toddler, access to the beach was very easy, room service was fast and reasonably priced

ough options limited), mini bar items were

when we asked room service to bring us 2 cups of coffee, they said that the hotel doesn t provide room service,

13 - i was charged 13c for a call i made to room service who informed me that to get drinks, i also had to buy a meal - english speakers are

the information for the room stated online that there was room service, yet there was no indication of this service in the room

after a long day of sightseeing and just wanting to eat some food we tried ordering room service, they wouldn't pick up assuming they were busy, we head down

rooms were clean, there was daily room service and the hotel was very well linked to the city centre by metro

i came back and asked it there was room service being the restaurant was not open

many choices on room service and the restaurant is basic

room service app not working. couldn't connect to wi-fi for more than 1 person in a room.

room service was more than perfect

the restaurant had limited opening and room service only between 20

room service works fine and for the dinner there is the buffet option, it was tasty, variety of

so you have to have room service or go out somewhere else to eat

safe parking comfortable bed daily room service

room was too basic for a 4 star hotel. room service not available and breakfast was average

room service and restaurant was rather slow

again due to covid, it is only possible to order room service by phone and the menu and hours the restaurant operates are very limited - however,

the steak we ordered for room service was ok, came a little cooler than would've liked.

not worth the price of the hotel) also, the hotel doesn t have bottled water or bring water for room service

room service could considerably improved

the only thing i had a compliant about was the room service - not the service itself as fatima was lovely but the food was not good at all

roof top bar was not a roof top bar, it was a roof with room service that was extremely slow

everything about our stay was impeccable, from the communication with the staff, the room service, cleanliness, comfort and location

provide more drinking water. room service menu does not have food items.

t they have a small menu for food for room

roof bar closed 2 nights running, so only room service available for end of day drinks

food) - more than one hour

el jardin restaurant and room service were a big mess

next to the park, great for runners, yard with garden, breakfast is great, good room

room service-- dirty used trays remained in the passageways for a number of rooms for a long period

also house keeping could be more vigilant as the corridor to the room had dirty plates from room service

good wifi

room was very small and the wifi was very slow that s if you could connect to it

the wifi was horrible and we saw a dead cockroach on the stairs

r working from the room), friendly staff

wifi was weak at times. bathroom soaps tiny.

room service was also a bonus

lovely breakfast places just next to the hotel

panaria next door perfect for breakfast also

wifi connection was poor, i would not rely on the wifi if you don t have data

the breakfast was pretty good, and was served in the

i felt uncomfortable using the pool and sauna

nice rooms with great mini bar options, robes, slippers and complimentary tea and coffee

the plunge pool on the roof was a welcome relief from the heat and a great spot to view the

like is a bit strong but the pool could have been bigger, however they didn't pretend otherwise

the bar next door is also great with fabulous cocktails

reception staff were very helpful and the bar staff too

close to the metro station and delicious breakfast

there is also a lively, firendly bar

breakfast was a typical buffet, which wasn’t any

desayuno) my room

excellent room service

everything about my stay i loved the thoughtful architectural touches, staff service, room service, the bed was incredibly comfy and the location was good not too busy but still

we weren t made aware of this with the booking but the room service was excellent

pillows, the closed restaurant, the room service, no iron the room service portions and the cost

room service was fantastic