breakfast tea in the room or kettle, heating doesn t work, paper cups, no fridge, no spoons, no room service, feels very budget

the room service had very few

room service was prompt and nicely presented

great location, room spacious and good wifi

the bathroom is well equipped and designed, with places to hang my laundry

room service is a from a take away restaurant which wasn't what i was expecting

no tea and coffee facilties in the room and nothing in the room to suggest room service tariffs

room service food great

pedestrian area so perfect for kids

laundry list could be clearer but that's such a small thing.

t at all

the room service dinner and buffet breakfast were very good

ordered room service, pricey but the food was well prepared and nice

room service only available after 8pm was limiting especially after a long journey

we ordered room service only after we were told to look for the qr code in the room for the menu

the laundry situation isn't ideal for peregrinos; there may be a self-service laundry closer than the

wifi was not what one would expect from a hotel.

market and laundry less than a block away

location close to cathedral ad well as useful services, laundry, pharmacy and supermarket

right beside cathedral and food/shops and very close to bus station, laundry services and post

the staff were very helpful and the cheap laundry service was very good value and suited our needs after a few weeks traveling

the alda chain needs to put a password on their wifi and make it more straightforward to use

friendly staff, laundry service was key!! everything clean, perfect location!

the laundry was reasonable and so nice to have them fold and deliver

the wifi isn t very good.

t sure the neighbors enjoyed watching us), food, we had room service because we were so tired from a long drive, was not good and we found some items from

sadly, room service was suspended for the night, which was quite disappointing

finally we ordered room service and it took one hour when they told 15m

a bit weird and lacked proper curtains

room service was very quick to bring me a coffee when asked

free wifi internet worked well the breakfastbuffet was good with good choices but

bar never seemed to be open

the wifi worked even on the third

low cost and close to cathedral. wifi worked. shower hot

couldn t get the wifi to work

the wifi didn t work in the room the room looked run down

a lovely breakfast room with everything available all day long

offered breakfast only to find out that the breakfast buffet advertised weren’t really open or served at

excellent breakfast

loved having our dog with us all the time, even for a drink in the bar area

room service and location

30pm and there was no room service either

staff apologized and management even sent a free room service snack which was very nice of them but there needs to monitoring of those areas

no room service available late night and no drinks available at the room

good wifi but only one device per person allowed at one

good wifi

lady on the desk allowed us an early check in with a smile

busy road no bar open

good tapas bar and supermarket very close

for a bottle of cava in room mini bar which we didn t have, didn t even see one in the fridge

hotel cafe and bar only open till lunchtime

location and the room service were great!

walking distance to all main sites of burgos and nice bar right next door very well priced drinks

the wifi was not great. it cut out constantly.

a while room was huge exceptionally good, staff were rely helpful nothing was too much trouble bar and resteraunt were

excellent wine bar with access from reception area

walk into old town easily, about 20minutes. good wifi. good breakfast. comfortable room

staff was very helpful with check in, allowing us to leave our backpacks prior to check in, laundry, finding the main sights, and arranging a taxi to the train station

room at a bath and free laundry wish was helpful.

great wifi

wifi signal a bit weak, but, who cares

wifi good

went out of his way to make sure i could access wifi, thanks for your extra support

wifi very strong

was good the food was great loved having supper at my the bar watching soccer

wifi stopped working after a few hours and never worked again the rest of my stay

-wifi-signal is very weak and

the morning and evening bar staff were very pleasant, helpful and cheerful

wifi connection not consistent had to keep signing in and signal fair

also in winter availability of room service and drink / alcohol facilities are

no kettle in the room bar not open no restaurant menu in the room no drinks menu with the room service

covid measures in place, room service was ordered in from an outside source

no 24h room service

it was smaller than expected, room service was closed and there was no coffee, getting in and out of the parking lot qas a bit of

the bar didn't provide any snacks or tapas of an evening - it was the restaurant

ich started serving

opening the window led onto a noisy balcony which was used by bar customers

there was a bar but not always open

the staff at the bar and cafe could be a bit more accommodating to clients who don t speech spanish

room was comfortable and met my expectations. very good room service and very clean room.

noisy until the early hours due to a bar next door, and the university all around

there was an excellent and good value bar right next door with ample outside seating that we used during our stay

far from any decent restaurants and the choice was either a dingy bar or a reasonable pizza place

there was a bit of noise from the bar next door but it did stop in time for bed so didn't bother us

were not offered any wifi password

daytime bar is amazing, good to go there for drink and food before the evening bar opens.

fab bar dog friendly location was ok will definitely return

also the senor who checked us in and also served food and drink at the bar was excellent

the wifi was good in the room

the secure parking was ideal

clean, good wifi

free parking

plenty parking spaces available

location and parking good

we didn't want to go down for dinner so we found the hotel room service menu and chose a

the staff were very helpful, the room was good, the food in the bar was excellent.

good bar and restaurant

welcome, nice snack bar with good selection

friendly staff at reception and restaurant but bar staff a bit abrupt

ordered room service but food was stone cold on delivery.

room service finishes at 2300

information in the room regarding facilities, room service, reception deck no

order room service, great food and bar reasonably priced

staff were excellent and the cafe was great. we used room service, which was excellent.

comfortable bed, and vg wifi

- large private parking area - a few minutes away from burgos (by (+) exceptionally quiet location, secure on site car parking, very comfortable and well equipped bedroom with en suite (and bath (+) parking is very secure, and the nearby burgos cathedral is definitely worth a visit