the staff were helpful and friendly! the downstairs decor, pool and ambience was pleasant!

the breakfast was delicious, and i had jamaican and american style breakfast

different days)

the breakfast options are limited and quite pricey

not served a continental breakfast

summer temperatures, this small hotel has all the features for a pleasant stay

the spa prices are just more expensive than what i can find in switzerland, which is shocking

restaurant could have more options for breakfast, lunch and dinner

spa, sunday brunch, pool area, complimentary continental breakfast

spa, sunday brunch, pool area, complimentary continental breakfast

location and views also the bar and pool area!

the views from the property were wonderful especial at night sitting by the pool/bar, so that was a bonus

my very picky 6-year-old cleaned his plate at dinner and breakfast

shared kitchen was bit basic and there was mold in bathroom

the pool

room service staff were incredible (ms williams) was amazing at making sure our requirements were (+) it was nice to get room service (+)breakfast was served on time and the room service was ok although you are charged when kitchen only in short walking distance (-)restaurant upstairs had to pay service fee for deliver for room service

had to go in the kitchen for outlets

the kitchen also needs updates, painting and newer stoves a nd appliances

the wifi speed

no wifi the bed was uncomfortable no wifi

the customer's service was excellent , especially the in room service, love it

room service menu

the breakfast was awesome and the room service was magnificent. all that i expected and more.

room service could have been better - no replacement of towels on one of the days

room service was good as we didnt wait long after ordering

however 3 room upstairs did have mini flat screen with cable and great wifi

wifi

loved the big room, two balconies, kitchen and the great view

2 - there were 2 wifi connections available

was good but everything went downhill from there , the only thing that was sort of good was the parking but as i said everything else was a total disaster

service was great, restaurant and room service and the front desk immaculate.

front desk and room service teams were amazing. poolbar was awesome.

the facilities were great and all the staff from the front desk, housekeeping, room service were friendly, polite and provided excellent customer service

the rooftop bar could be open later. room service to order food for late arrivals

options which were included in the stay all staff were friendly and courteous food offered for room service was

room service was amazing

long wait for food service in the dinning room and room service.

no room service menus in the rooms

i liked that it was clean and room service was great. it was also quiet and that was a plus

all in-house dining had to be room service too due to elevator issue so didn’t get to experience other facilities

terrible wifi connection

pay-management, very nice personal and nice, good price rooms including fast wifi, a very sweet bath-room and nice furniture

the wifi works and it's quiet and nice

for money, with wifi, fridge, and all the basic essentials needed

i didn t have wifi because i forgot to ask for the code when i checked in

room service staff was very

room service and staff members.

room service staff were pleasant

from checking in to checking out, dinner, room service. everything went great

long awated room service

unable to order room service, the bathroom was a bit dated and the shower did not work properly

elevator was out of service, room service was poor

room service staff were helpful and courteous

room is great for price. the room service was good

there is no late night room service or mini bar which will take to next level.

65 minutes before lunch service ended, it took 3 tries through room service and one try through front desk with no response from room service

they kept messing up the order with room service, the music at the pool side was not authentic, some staff were friendly but most were

in kingston in a safe area very close to the car rental place modern and clean facilities, with room service close to emanicipation park a very nice place to stay in

someone entered our room at 6pm, saying it was room service, despite having the room cleaned earlier in the morning which was rather odd as i was

room service stops at 11pm

no tv, but there is wifi

make certain you have the wifi code prior to arrival or you will have no way to communicate

wifi weak.

wifi is poor, though i'm sure this is out of their control.

there could be more interior on bins on the pool floor and roof top

had a shower on leaving day but slipped upstairs nesr the pool and slid down the stairs

had a shower on leaving day but slipped upstairs nesr the pool and slid down the stairs

of our stay was the tremendous staff, down to the check in clerk michael, the waiter(rohan), and room service attendant (-)didn t like that there wasn t any room service and that there was a large garbage container to empty things from my hotel room (-)i don't think room service should be knocking on the door before 9 am. (-)the room service and wi-fi

cleanliness and free parking

the place was private and spacious and i appreciated the upgrade to accommodate the kids

excellent love love breakfast

the breakfast was nice, and they have a parking lot

check in was very quick and easy and the room service was

room service was on point

you have to buy the water from the front desk also there s no room service

during the off season), but they still kept everything clean and kept their kitchen, bar, and pool open for us

the pool wasn t that clean

we liked that room service was respectful of our stay and the location was within reasonable distance from the

property and its location, the pool, all the staff welcoming personality and the breakfast was great

food from the restaurant is awesome, love the bbq fried chicken and the continental breakfast and oh my can't forget about the coffee

only thing i can say that i did not like was the pool

breakfast was always great. loved the overall ambience. the drinks from the bar were great too.

pool was clean and towels provided

property and swimming pool was lovely

the complementary breakfast was excellent with a side of fresh fruits

hotel boasts stunning landscapes, with the pool bar offering a breathtaking vista

breakfast was nice.love the fry dumpling.

the quietness and the pool

the pool area was glamorous

especially the rooftop bar area & swimming pool

- staff was super friendly and service was great

- staff was super friendly and service was great (thank you all) - pool, breakfast and bar area and the roof top are awesome - we loved the view and location; great place to calm down - (+)the environment, the view, quietness and the bar was amazing! (+) especially the rooftop bar area & swimming (-) the kitchen might be closed, the bar might be unmanned, the taxi might not show up, the pool may be broken for a day etc (+)the view from the bar over the pool.

i recommend ordering room service breakfast in the room at least once, if you stay in the rooms

the few times we engaged with any service it was pretty slow - from check-in to room service.

ordered the breakfast as room service and it was one of the highlights of the day

the non breakfast meals

my husband, had a small complaint about cold item on his breakfast plate

beautiful building, magnificent gardens, spring fed swimming pool.

lot about the history of the house and the breakfast in the morning was awesome

breakfast was tasty and healthy, almost from the farm to the

the breakfast was delicious and the talks with gilian were so interesting and nice

do not forget to immerse into great pool which is just next to the house

pool and beach area are awesome

small pool and big chill zone

it's alot of food served on time with room

the room service was very prompt

wifi does not pick up in the rooms, the t

breakfast superb, staff amazing and made stay great.

tv and wifi doesnt work in the room!

room service charge is high, considering what the locals are paid the costs charged do not reflect

quality was great. bees were a surprise but did room service.

the flowers in the room and the ones that come with room service

very sereen, great accessibility to beach and activities (such as kayaking, gym)

disappointed that the spa was not available due to works

the smart tv really helped kids wind down every night

the smart tv really helped kids wind down every night

place was clean and comfortable and the kids enjoyed the pool

place was clean and comfortable and the kids enjoyed the pool

provided parking for guests

no room service available

didn't realize there were no phones in the room, so had to go front desk to order room service

didn't like that they had no dryer in the room they did offer rags you had pat to get room service they were short staffed they are place where alot of weddings are held there and for

room; modern bathroom; courteous staff; not far away from shops; pool was fine; availability of room service and spa

the free breakfast was excellent. room was good , view was good quiet clean environment

th some general upkeep of the building and pool, it would be perfect) and the breakfast needs improving and more variety

toilet seat broken. kitchen wares dirty

kitchen was well stocked with utensils, plates and a large fridge

the pool

the room e20 overall, very clean and the kitchen and bathroom areas are exceptional

pool needed more maintenance, not clean enough in our opinion

swimming pool did not seem to me clean enough and it lacks areas in the shadow

breakfast could be more verity and hotter and also portion size could be a bit more.

wifi connection was extremely unstable and barely worked

breakfast was excellent.

not many utensils in kitchen

the resort has a pool with a mini water slide and a bar with live music at night

the resort has a pool with a mini water slide and a bar with live music at night

the pool closing at a certain time, i want to swim at night.

proximity to the beach, lovely pool bar, friendly staff

only thing balcony needs a little touch up and we were told pool closed twice so we never got a chance