also, there was no room service menu and the restaurant menus have been pared down

guests that ordered room service put their plates outside in the corridor after finishing their meals

ich has a bar) and order room service before passing out due to the jetlag :)

it was awesome to take the free shuttle, relax in the swimming pool

room service was quick and delicious

room service was fast

time for room service was extremely slow

the room service was a little confusing

expensive drinks and room service and food

room service very good

has good wifi and excelente staff. the staff are really nice.

safe location, good parking

good airport shuttle, wifi works fine, clean room,very friendly staff

parking is not secured, though the staff assured me it's safe and i didn't have any problems

we arrived early and they got our room ready quickly for a early check in

room service is perfect, the restaurant is delicious, especially the chicken soup and octopus

room service hours and limited menu

clean. safe area. good room service food.

room service did very well, and the waiting staff at breakfast was very helpful

the room service

no room service, i called twice with no avail.

food / room service is a joke with tasteless dry ridiculously priced offerings

front desk were absolutely great! and room service was excellent as well!!

liked the buffet breakfast and room service

all was well. only no room service.

the staff, room service and the food (my favourite was the avocado toast) was the best (-)is a good experience, very relax and the pool was so amazing, also there is a good treatment from room (-)annoying and expensive it could be the better on that part, the restaurant is very good but the room service menu must have a couple more choices (+)clean, overlooking the ocean, excellent room service 24 hrs (+)clean, 24h room service, good position good food comfy beds (+) we ordered room service b/c we were too tired to go out and the food was delicious (+) the room service was very fast (+)extra comfy bed, room service delicuous (new york burger a little spicy) (+) room service also has their own fees outside of what you order (-)room service took too long: dinner - one soup was cold

breakfast buffet was excellant staff very attentive

the lobby, pool, gym, and all the public areas were really cool

the room was spacious with a king bed very comfortable with crisp linens

exuberant presence of escort girls all around the property and at the casino

in fact, the room service staff was excellent as well

nice hotel, good location, friendly staff, good room service

4) the room service is an absolute rip off and they lie on the prices

room service failed the first attempt

the room service was always very good and delivered in a timely manner

the room service / downstair restaurant was fine and convenient

eficient and friendly staff excellent room service

no utensils brought with meal from room service

exceptional room service

ordered room service and it took 2 hours to arrive

menu needs more options for room service

room service wasn't keen at all

the food provided on room service was cheap but very good

room service was good

good food for room service. kind receptionist.

level of room service needs to be improved

my room was clean and efficient, room service was available and1 housekeeping was prompt

ordered chicken strips from room service it was very tiny and overcooked

room service needs to understand english

room service is spectacular, the employees are very friendly, the buffet is quite good, the pool is

restaurant on site and room service, but you can have uber eats deliver whatever you like

ordering breakfast took a long time and had to be done by phone for room service

they have room service from the restaurant/market beside the hotel, very good service as well

comfortable. affordable. nice bathroom. affordable room service.

got a wifi box in 5 mins and was pleased about that but overall my stay was wonderful with great room service

the room service was to slow

the staff was accommodating with the room service as well as the easy check in service holding our luggage until we could get in to our

room service didn t have a good customer service

room service really good and food very tasty

room service food was average.

like that the customer service is very helpful an the room service is always there to help every

very clean. restaurant/room service staff excellent. good wifi.

don t have a machine selling water at night and no room service late at ninght.

was late not much of a selection and no room service after 8pm

the room service every 3 days

missing number for the room service inside the room

needs to be refreshed a bit and improve service- room service, housekeeping

room service was quick and attentive

room service food costs are ridiculously expensive

once i left 3 days, had room service the day before my departure and the tray was still there once i returned 3 days later

this would make the stay more satisfactory so that you could order room service and not have to pay in

was that the hotel did not allow you to have an open voucher so that i could order room service

the second day, room service took our towels without cleaning, it took an hour to receive new towels without

is no restaurant nor is the room service from the third party restaurant 24/7

the room would had been bigger, was not able to get the restaurant to answer the phone for room

room was beautiful, room service came everyday

pizza in the room service does not stand up to the proud name of pizza , better choose other option

always enjoy breakfast and room service

service was really fast, especially room service

the room was very comfortable and the room service was on point

the view, we loved the coldness of the room, the balcony and the breeze, we really enjoyed the room service and the bathroom too, it was private and away from the room

room service was prompt and the food was good and hot

fact that my room was never wiped nor sweeped each time room service came they only change the towels and spread my bed and dispose of garbage and also the

we ordered room service and it arrived quickly and the quality of the food was great

also, the room service is 24 hrs

room service was discrete

the bed was small but comfortable and they allowed early check in.

the wifi worked well.

only thing i didn't like was the pool

the early check in was the biggest attraction.

bed, good breakfast

hotel was clean, beds very comfortable, cold air, friendly staff, and excellent breakfast with a nice variety to chose from

also accommodating for our early check in at 7am for an additional fee, which was reasonable

there are also places for laundry in the same street so a good place to get yourself together after being on the road for a

however, during my questions about wifi, the receptionist patricia was very impatient

very well located, the cleaning room service was excellent.

was only unhappy that i had no coffee or tea to drink the evening i arrived except for room service

room service was great, delivery fast, professional and food was tasty and not overpriced like in

great breakfast choices, actual hot water and plenty of it, excellent room service

i guess they want to fleece you for room service

was great, the chef was great ( i ordered room service many times) comfortable beds, its a new hotel, nice gym, i was very satisfied with (-) room service wasn t great - we re still waiting for the ice we ordered on the first day of our (-) no- airport shuttle, room service, restuarant hours unclear (+)located (near the metro and plenty of restaurants), nice business center and gym and excellent room service (-)made an attempt call for room service but the receiver hung up. went to a local restaurant. (+)the room was very clean and the room service was good. (-)the breakfast wants good. poor room service attention.

never knew where to find the restaurant and pool no one barely understood english to understand me

my kids look fwd to breakfast everyday we spent

alto nivel de seguridad roof top bar with views and atmosphere

breakfast was great, the chef was great ( i ordered room service many times) comfortable beds, its (-)breakfast choices but it s ok (+) breakfast was great and the staff right throughout the hotel were friendly & fantastic (-)they would have offered breakfast and a swimming pool (-)breakfast buffet was ok, nothing special (+)the breakfast was ok not jamaican standard but still good (-)the breakfast and that you have to pay to have a guest over if they re not going to sleepover (+)great breakfast! (+) the breakfast always had fresh fruit, good food (+) good breakfast

very clean & modern! great gym as well!

the bar on site was awesome, cool cafe selections, i loved the gym

the cafe and bar in the lobby are nice, too

wifi was stable most days

the bar on site was awesome, cool cafe selections, i loved the gym

location and room service

left in the room were misplaced, not completely sure whether they were stolen, possibly during room service

the place was kept nice and clean room service was available

the hotel has its own parking garage

good room and good wifi.

room service daily,friendly housekeeping

nice and helpful personal, room service available, big rooms, nice baathroom

value, spacious rooms, cafe adjacent with room service available, generally clean and quiet

the restaurant downstairs has gotten a little pricey but still can get room service for

room service and restaurant

lady from room service called yohany (i think that's the correct name or the correct way to write it) she was (-)room service stay to long before coming to clean your room (-)room service hit or miss (+) there wasn't a room service menu, so i called to request for one (-)- room service - restaurant staff and service - wifi (-)poor room service and amenities. no hand towels, no wash cloths, no coffee maker, no hair dryer. (-)re-use (which meant that we purchased bottled water to take vitamins and meds) until i spoke with room service person, who was new to us and not aware of prior days

the wifi was slow

breakfast buffet could be better quality

would also have liked separate towels for the pool

poor wifi, was not able to connect most the time and when i did connect it was extremely slow

automated curtains, nice view, room service 24/7, nice breakfast

pool 24 hour room service always hungry late location unbelievable casino music action

the room service food is delicious

the staff, especially room service was exceptionally friendly

wasn't daily room service, no early check in and late check out

bed was so comfortable, the bathroom was amazing, the room service was very reasonably priced and delicious food

shower, room size was huge and comfortable, wonderful customer service, great and affordable room service

good location high luxury friendly personal delicious breakfast room service very exclusive nice

went with my fly to spend my birthday and xmas even and this was this special person from room service i believe called jose he just make my birthday so special i just tell him that i would

we had room service twice a day

room service

most things on room service in available

room service is good

really good breakfast..

breakfast was suppose to be free, however, the price for breakfast was charged to my credit

good breakfast. good neighborhood. very clean rooms. good room service and restaurant menu.

location, breakfast, room service, front staff, all support staff

loved they staff,they were lovely and helpful,even when i ordered room service and the waiter didn't understand english,he brought the menu to my room,and brought

room service came daily with fresh towels

we got room service, food was good

rldwide known) - no contactless payment - room service menu, is terrible, better ask for food elsewhere with delivery services - the tv did

the bar closed too early. room service options too limited

i was charged for room service that i did not order

room service as well

great hotel, very pleasant staff and some great food choices at the restaurant and room service.

the breakfast was fine, as was room service

the bed was comfy and the room service took care of my room everyday by providing fresh linen and by making my bed

i asked them if they could reimburse me in some other way, i suggested giving me $20 off on the room service menu

room service did not have all items on menu. specifically the ones i wanted.

in the last few years, clean, friendly service, great gym, pool, abundant breakfast included, room service and 24 hr restaurant

too noisy. room service takes so long. pool service takes long.

the room service was fast and the amenities offered were very nice and clean

was difficult as an english speaking person to understand the menu and how to order room service i also didn t like the coffee in the room and that machine and it should have had a

nice room with 2 access, 1 directly from the pool. the prices of the food for room service.

room service - long hour waiting for call from room to be answered by the room service staff

breakfast foods could be warmer.

wifi too slow

we had late check out without surcharge

the pool area needs some improvement to make it cozy

the gym is nice & well equipped, pool is good too if you have time to use it

beds were very comfy, the room service and food very good and the breakfast delicious

the room service was very good and fast.the bathroom was ok.

we had planned to treat mother-in-law to room service and she was rudely charged at the room when i

everything was good: wifi, room, bed, location. room service...

good location, large and clean rooms , gym

bed extra comfy, great pool, great restaurant service, fast room service.

this included the room service

clean and super comfortable beds!! well insulated so very quiet. 24 hour room service!!

concierge could be more consistent and room service was a disaster.

room service

very nice pool area and the anglasia cathedral directly across the street keeps you informed of the time with

warm and friendly, great pool good food , close to city centre

breakfast was incredible

wifi, tv with plenty of channels (though not easy to use at first), location is great next to

would be useful to have the breakfast buffet open at 5:30 am instead of 6 am for people who have to leave early to the

customer service, great views, delicious room service and love the rooms

there was a clean room room service did come everyday

ndom disconnection) room was big but bare my key didn't work for the first

the room the ac the pool water

pool was on the roof top

food and room service was bad

room service was phenomenal, the non-alcoholic drinks from the pool bar were also amazing

the food from room service was a little too cold and dry

food at the pool bar and the room service was shockingly bad, considering the brand name waldorf astoria

pressure shower a/c didn t worked well no usb ports in bedsides old tv system no room service no mini bar no daily bottled

the breakfast was superb, and the restaurant food for lunch/dinner/room service was surprisingly excellent

the hotel didn t have the outdoor snack bar open and to get service it was ridiculously slow, room service same thing over an hour wait was unacceptable

free wifi is poor ordered room service and never received -chases 3 times and never got out coffee

room service quality is

service elevator is completely out of order meaning the normals lifts are used by room service, employees, workers etc

great room. great breakfast! great a/c.

wi-fi works only in the reception area. breakfast was basic.

great staff, nice ac, nice location, and private parking.

the breakfast was amazing. the room was good too.

was fine except the breakfast the breakfast was not great and eggs had a funny smell and was so rubbery i could not eat

uncovered parking

for breakfast because long ago when we tried it was a disaster so we never eat it never used room

liked the location, the availability of the room service / restaurant, the clean beds, the staff were kind

response to requests about room service and departure information

room service available for all meals and theres a restaurant on site

room service makes up for this though

bed was firm (for those accustomed to a soft bed), ac worked well and room service was in to tidy up daily

quiet area, large room , restaurant inside, strong wifi, warm swimming pool

wifi was absolutely rubbish and was far too slow and intermitent to be of any use

also very much appreciated the swimming pool and the ice machine on each corridor, and the room cleaner was excellent and friendly

had a nice clean pool too

really the cleanest place (the room service is there every day, which is great, but let's say the (+) daily room service

secured parking with night guard security

bathroom looked dirty, the wifi doesn't reach so i had to go all the way to the lobby to communicate with my family

wifi didnt work - staff didnt do anything

i was allowed to connect to the wifi in the lobby at check-in to call my daughter who spoke to the receptionist and interpreted the

great location, roof pool was wonderful with great views. a block from the metro.

very clean pool and room. comfortable bed

late check out

staff, clean, loved the pool on hot afternoons, close to the hospital

space of the room is good, nice hot shower, wifi is good enough

the wifi issue is still the same: their old system just cannot handle the entire building

h reception)

a/c, privacy, wifi, hot showers all worked very well. and the price was very fair

no wifi and no windows

good wifi

fried hot dogs and a pancake!)

would have liked coffee in the room, and breakfast was lacking

the breakfast can be improved.

breakfast. extremely limited and very disappointing

very friendly staff, good services and i appreciate having breakfast and transport

breakfast was poor same thing everyday

the breakfast was not so good. everyday the same the staff dont speak english

the location was good. lots of hot water parking

its ok. there is clean and have good attention. have a light good breakfast

location and great to have safe parking

hot water, tv, channels in english, daily room service. immaculately clean.

fridge a/c useless wifi doesn't work on upper floors dogs in the room next door when they advertise no pets policy

not enough towels, no wifi in rooms, outdated tv, only one power outlet available

easy access, it has a small parking lot in front of the hotel

nice wifi

the pool is misrepresented and pictures taken in a way to make it look big

checkout at 1 is great , breakfast included was a bonus and the pool was wonderful

at the hotel restaurant was so bad, the food which we got was good but we had to walk to the bar to order anything instead of getting served

wifi only on common areas

nice hotel, we had one night here and it was perfect for that. pool area was nice.

were so nice including the security guard jose, receptionist and the room service and the front desk helper guy

good value and stable wifi. good and friendly staff.

wifi worked

there was a very poor wifi signal inside the room

good location and value for money. strong wifi connection.

centric, it has a restaurant and a parking lot.

to make matters worse, the wifi didn t work in my room

wifi connection in our room was non existent, had to stand in the hallway to connect

good wifi

internet had startup problems but there is a mcdonalds next to the subway with free wifi

a must, for the price and room service, the maids even mop your floor daily

the room service hours where until 1030 but when we called to order food we where told they are already

food was very tasty and well done , the restaurant staff was very nice , the breakfast was good , room service did there job well and the place was clean

breakfast was perfect ud83dudc4cud83cudffc

casino is irrelevant

swimming pool amazing ud83dudc4dud83cudffb

book specifically fit the rooftop swimming pool

distance to local food and casco viego ( old town of panama)bank machine across the street in casino,food market and shopping a few minutes away

the roof-top swimming pool is awesome to cool off in the heat!

pool and staff

staff were great, breakfast great, pool great, room service great, size of room great, convenient

pool on the top deck with a bar attached

clean comfy beds, copious hot water and a rooftop pool and bar made this a great stay.

the breakfast is free and you have three choices, but the portions are more kids menus

i had what i needed: safety, comfort, cleanliness and good wifi

the concierge and the room service was good

despite not having wifi during my stay which can be an inconvenience because in this day in age, it s extremely

no pool - there is a small hot tub on roof

was a bit inconvenient that the wifi in the rooms was undergoing reorganization so at times intermittent

- wifi - no curtains - crazy noise - the norrow stairs in the room

slept in hotels, nice comfortable pillows and sheets, amazing views from the room balcony and room service with attention to every details

i would have been better off ordering room service like i did the previous morning

friendliness, beautiful rooms, amazing water pressure in the shower, burger in room service was very good

we ordered breakfast room service and it was delicious

we really enjoyed the pool and the breakfast in the courtyard