excellent - town centre, easily found, plenty of parking in vicinity

location great with parking

car parking monday to thursday might be a problem but at the weekends there's one available next door

private bar and pool table

lovely cosy bar area with roaring fire when i arrived and parking was available

of the three night stay we booked we only had room service on one day

room service was non existant

i was surprised that room service was late afternoon before it was done

the spa facilities also the food and drinks lovely location

great menu and bar area.

restaurant and bar prices are very reasonable and god value for money

unwound in the bar after a long drive

the bar closed too early

food was lovely and beds very comfortable, 8 of us in the area for golf.

rticularly for my very tall hubby), and the very well stocked coffee/tea/biscuit bar was lovely - particularly enjoyed the mini fridge with milk and water

no option of room service, which is not what you would expect from a relais and chateau, especially during a

the fact that room service was so restricted

tea and coffee facilities in room room service tea and coffee too expensive overpriced dinner , charged for a latte at

help yourself tea/coffee could be provided in rooms, rather than room service

very attentive without being overbearing all food was excellent - both quantities and quality room service

room service was five star

wifi fine so you tube available if wanted for entertainment

wifi slow in room but ok downstairs, think depends where your room is

the lounge and bar area has good wifi coverage and the hotels location is excellent

our room was above what was probably a boiler room, or kitchens

noise. room 11 is right above bar where was a disco till 12:30 am.

received a warm welcome on arrival and enjoyed coffee and cake in the popular bar - a lovely touch alongside the usual drinks

was road side parking which was perfect

bar and restaurant very clean and modern

bar had a great atmosphere and again staff welcoming and friendly

and, combined with the friendliness and willingness of the hotel team to provide exceptional room service, made for a comfortable and hassle-free couple of days

ere were no problems in the main building)

breakfast with kindly and courteous service by the staff

huge breakfast in the morning absolutely delicious

great food service, great bar service

i also enjoyed room service with a nice

there was only room service for food due to covid 19 - not the hotels fault though

were unable to offer a table for the time we wanted to dine, but this was taken care of by way of room service, which was very quick

we were unable to get a table for dinner so had to have room service

comfortable bed, good breakfast, room service and food were excellent.

mentioned no room service late evening

no room service at night wasnt so good

room service menu you have to order from the a la carte which is formal & too fussy - need a

room service was great

helpful friendly staff, location of hotel, excellent room service, great food.

the booking told me the wifi was everywhere

wifi needs to improve

wifi didn't work.

good wifi really good food breakfast was very well presented real hidden

wifi was very slow

as we were quite tired and only wanted a light meal, we asked to have room service and told i think you can

we did not receive room service although we were unaware that we had to ask for this by placing our tag on the door of

stunning views. spacious room & comfy bed with great food via room service.

the parking was a bit of a mish mash

it was a great stay - nice room, modern bath, good parking

breakfast was room service ,it was good but not very warm

wedding function was brilliant, excellent food/ breakfast & room service

no room service on day 1 of stay no tea towel in kitchen

wasn t happy about there being no food room service - surprised about this given the price and status of the

was great, only think that could have been better is getting salt & pepper with room service breakfast, everything was

off street parking was good

on-site parking and outdoor seating was nice

gave early entry/parking as town was so busy

free wifi excess which was brilliant as didn t get a very good phone signal

is excellent, off street parking was ideal as we were there for the enchanted forest so no need to worry about parking in

room service prices), continual fire alarm testing in bedrooms and public areas from 9

lack of room service wifi no great

no room service?? reception with plastic chairs is awful bed brick hard, didn't sleep

had room service on our last morning, it was a bit late

there were about half a dozen large blue bottle flies in the bed room when we arrived and room service was sporadic

central, very well designed and trendy look. spacious rooms. great breakfast. good room service.

room service on time and good

we had room service, the steak was terrible. we wouldn't eat there sgain but we would stay again

room service dear.

huge room, massive bed, room service, food, location, air conditioning ud83dudc4c

we had the suite. it was very spacious with good views. room service was quick too.

room service exceptionally good too

all of it but room service appeared to finish at midnight

gluten free options good but not great room service needs work but problems resolved quickly.

son and his partner loved the fact they had room service breakfast, they put photos on facebook to show everyone

phone in room didn't work. couldn't order room service.

breakfast was good and room service arrived very speedily

room service was delicious and delivered with a smile

to use room service only to find that the phone wasn t connected

being woken at 1.46 am by room service who had the wrong room no.

dining room service and food fabulous

all staff very friendly, location, really tasty bar meal.

no wifi in cottage

service both in the bar and at breakfast was excellent

easy parking , good friendly service

very comfortable room, we had room service one morning which was lovely

beautiful setting, fantastic friendly and welcoming staff, efficient room service, and hot tub drink service, great spa, restaurant served unbelievable food and the

from the door man, receptionist, guide, staff, service, food and excellent room service

we asked for room service breakfast in the

nothing. we really enjoyed everything about our stay, including the prompt room service.

room service excellent, restaurant very good food, and there was a large beer garden to the back if

we both loved the room service

the room service menu is limited

staff were friendly. room service was excellent.

found the room service instructions a bit vague and no room service menu

we had room service which was from the actual dining menu which was excellent.

there s a snack bar on the landing with a mini fridge containing fresh milk for tea and coffee and a variety of

it was easter weekend, and they had even decorated eggs for the kids there to find

lovely setting, fantastic staff, and were able to accommodate our two kids and dog.

ample parking was available

the dining room is lovely and the breakfast particularly good

bountiful breakfast

lovely bar in very comfortable surroundings

friendly staff, and a really relaxing and comfortable bar area, perfect for a single female traveller

very warm great time in the bar with the locals made us very welcome,

lovely clean and comfortable room . room service was quick and food was delicious.

breakfast cooked fresh for you

scottish breakfast was delicious and darren is a perfect host

lovely and clean, breakfast excellent, nice big comfy beds and very friendly host. fantastic.

we will definitely return to play some of the many super golf courses nearby

handy for nearby golf courses

no food room service after 9 pm

only disappointment was no tables for dinner that night, but was offered room service.

room service did a good job each day cleaning/ making the room

i was very disappointed and appalled that there's no room service and i had to go to the reception and pick up myself only to once again receive a lack

had dinner delivered to my room by way of room service

everything was easy to find, very clean and there was some toys plus games for the kids

the kitchen facility was perfect - it came with all the essentials

have a microwave or toaster in kitchen area in case people want to make own breakfast or heat up food

everything was easy to find, very clean and there was some toys plus games for the kids

free wifi and parking