limited late evening room service

room service took forever

no room service

eed and quality) and front desk service

limited restaurant hours, no room service, no maid service. hotel seems very outdated

the room service was great

room service was also a pleasant surprise being that it was delivered hot and fresh

the room service was quick and delicious

) and no room service was available

love the beds. nice to have room service

indoor pool and room service food was great.

no room service every day

room service

i ordered room service charge it to my room

i ordered room service 2 dinner and 2 alcoholic beverages at 9:20pm

the hotel is nice but has no room service

and that they would provide bottle waters on a daily basis, due to the pandemic we did not have room service while there

double bed, comfortable bed but not pillow, nice and helpful room service men

bartender was very rude to us, not attentive to the customer when at the bar to order a drink, not

comfortable, clean room, big bathroom, nice gym. digital invoice sent via email is a big plus.

room service

ask that room service not be done, totally disregarded our request

complimentary pool

i book the room and when i get in i had a little trouble with the wifi but the lady at the desk took care of it

pool was not open

np breakfast bar and coffee you had to pay for

stores and gas stations mostly in walking distance from front desk they also had a small bar large breakfast bar area staff were very courteous and helpful on the phone and in person i

over charge 2 morning's for the same type breakfast .

it was very quiet. the bed was comfortable. the fitness center was nice.

with king beds and sofa beds have been remodeled and all have showers, i needed a bathtub for my kids

they didn't see the notice) and expected it to be open, since it mentions a restaurant and room service in the description

i don't see any menu for room service

great pool!!

we were given a very nice room on the 2nd floor as we requested to avoid possible pool noise as one reviewer mentioned

lights in the parking lot, three pillows per bed, clean place, costco right around the corner within one minute

we ordered room service food was delivered promptly and was delicious

room service burger excellent and good price .

the pool and room service had gotten out ordered wrong or once but theee times in one night!!

room service took forever for 1 pint of ice cream

the food from room service wasn t so great.

the website, it shows a hot tub, none on property, plugs for the 6 charge did not work room service was disappointing, no coffee replaced for us, garbage not thrown out, parking lot just

no room service like change of beddings when we had a 5 day stay

the hotel was lovely.staff was kind and the room service did not take too long.

parking is not included 2: nobody picked up room service 3: the made to order breakfast and free drinks not available on weekends

my daughter lost her phone and was never recovered by room service

no room service sunday breakfast. no hbo

room service is fast and delicious, spa

asked about a restaurant and was told none onsite had room service after i asked about any drop off type food services near

we saw many room service food plates outside of the room

room service was good

room service never came the whole y days we were there to fill up body wash clean up etc amd rhe

easy parking and right off the freeway for easy driving

the gym was terrible and not like the pictures

parking is free and there were plenty of parking spaces even though i arrived late in the evening

location to golf course

a little more variety on the room service menu.

it took almost 1 hour to get my room service order...

room service, and customer service

but the restaurant and room service refused to fulfill the request

pool and restaurant closed no room services plus we had to pay for parking

room size and nice little pool

tv with hbo was great, as well of wifi

parking out side is a bit uncomfortable

no milk for the kids

has 36 holes

no clean towels next day no room service

also i had ordered room service for my elderly mother and my kids while i went down

food outside on floors in hallways that needed to be picked up from room service

they also offer room service and have a restaurant and bar

the eggs benedict was very undercooked i got from room service

lots of parking

desk called to see if our rooms were ready, upon parking i noticed the door to our room was open and beds looked messy

i liked the location and the parking was ample

noise in the next rooms and in the parking lot.

parking is never a issue m either

room service left fresh towels, did not make bed(china virus paranoia, apparently) parking barely

it is very convenient for the free parking and breakfast

pool area - water was cold

pool needed to be

all was fabulous, my kids really enjoyed the pool, which is why i sent them there!

the parking spot was right in front of the door, so unpacking was quite easy

it was average at best no parking, noisy street. gang neighborhood.

the parking was good

the parking lot was spacious

breakfast was good ..room service was good... rooms were comfortable

breakfast was great

breakfast was good and lots of food options around

sufficient (free) parking (+) plenty of parking (+) they have parking and 24 hour surveillance and a security guard who walks around the property at nights (+) the staff are exceptionally nice, there is plenty of parking, and it is central to downtown hayward while still feeling safe (+)was super clean and the parking was free (+) parking good mexican chicken house next door is well worth a visit (-)parking lot to many strays ! (-) i chose a room by the exit to the pool and parking (+)clean room, good customer service, yummy breakfast, good parking

it was clean, comfortable, breakfast was great, and the staff were really pleasant.

communication, in the room, regarding that the room service would be by request.

breakfast. room service. patio cl ean.

good food and room service

great breakfast--a notch above the usual spread. comfortable bed. good wifi.

the hotel did not appear at all full, judging by the parking lot and the people at breakfast the following morning