even if you have breakfast included, its only continental breakfast and nothing else from the menu

the tram is nice if you don t feel like making the climb down or up, and they provide full bar and food service there as well

second was when we went for breakfast at 7 in the morning we told them our bags were outside the room to be taken to the car

way how they organised financials: - they didn t tell us about the continental breakfast which was included

eating breakfast while overlooking a waterfall is something i ll not soon forget

our family of 4 (kids age 9 and 11) did the atm tour, caves branch tubing, tikal, xunantunich, and barton creek cave

there is so much to do and enjoy, or just chill out at the pool

our hut was upon the hill overlooking the pool, the view took my breath away each time i stepped onto our private balcony, or laid in bed

having things to do on site kayak and pool

our family of 4 (kids age 9 and 11) did the atm tour, caves branch tubing, tikal, xunantunich, and barton creek cave

it had rained the night before so we couldn't go in the pool as it was being cleaned in the morning

i liked the rooms, pool, cleanliness and the service.

loft was good - steep stairs, but these were fine for us and the kids

loft was good - steep stairs, but these were fine for us and the kids

our rustic family cabin was plenty spacious with a kitchen, 2 bathrooms, a family room, and a large bedroom

the kids enjoyed relaxing in the living room and the teens enjoyed the strong wifi connection

the kids loved the pool and the hammock was so

amazing staff.. they were friendly and helpful throughout our stay. the pool was great for kids.

resort style 3 level pool and tasty restaurant and bar poolside

fantastic wifi, good on location restarant that had good food

the included breakfast options with our room were brilliant and room service was available at your beck and call

every single tour, transportation, room service request is all made through the hotel and can be made through texting making it

room service is super nice and the rooms are very clean and have nice touches

the pool was nice and the room was perfect

he showed us types of rooms,pool,botanical garden,restaurant, bar and wine cellar

the onsite pool was very nice too

service all around, did not have wifi in cabana, did not refill refrigerator for the entire stay, power to entire cabana turns off

bar & restaurant were very quiet, it wasn t high season but we found a couple of other places

the pool had a tranquil waterfall and warm water

the pool was great

we also did the night tour and hunt by the pool

outdoor space, nice pool, could hear the hollers, spotted a toucan

i also feel the pool closing at 5pm didn't make a whole lot of sense to us

nice accommodations, nice pool area and lovely grounds

resort is nestled in the jungle, with beautiful amenities, such as a swimming, pool, and on-site restaurant

we used the kitchen to cook in and had a refrigerator to store take away food

a load of laundry was completed and returned to our room while we were out

they have a marie sharp's hot sauce shop and a chill lounge bar upstairs

wifi unfortunately wasn t working while i was there, but not a big deal

laundry was inexpensive

the staff was nice and wifi was ok

wifi was spotty, it came and went, could have been a lot better

the beds were a bit uncomfortable and the wifi was out more often then on.

there were a few times i forgot to hang the no room service needed sign and came in to find clean towels, this is great, but would be good if

as we were traveling during covid/post vaccination, there was no daily room service

they have your room serviced everyday that you are there is you want

we asked for a laundry service and we paid way to much, 35 bd for like 6 t-shirts, 2 towels, 3 underwear and a

the parking was difficult to find as well as the entrance