for late check out and when i went to our room from the pool the key had quit so i had to go down soaking wet to the front desk and get a one time key

from the complimentary breakfast buffet, to the drink vouchers

he was very helpful finding parking for our motor homes and early check-in

many hotels skimp on quality toiletries), parking, etc

complimentary breakfast in the morning was great

good restaurant and room service.friendly staff. nice room.

room service would be useful if they actually brought things up to the room, instead of making you

i also think they have a pretty good restaurant although the menu the advertise for room service is very limited

staff very helpful, dog friendly, big rooms and great onsite restaurant for room service

very modern and clean. medium sized pool. good meals with room service.

amazing room service

the hotel had a huge menu for room service but we did not give it a try

room was very clean and there was plenty of easy parking

friendly staff, very clean, large rooms, easy parking, quiet despite location next to freeway, walking distance into downtown b'ham, nice

location, free breakfast. parking.

the location, bath tub, room service, netflix, message

the bath tub, room service, comfortable bed, lots of usb chargers, the room decor.

the room service from the restaurant was delicious

the personalization was a nice touch and room service breakfast was very affordable and delicious

room service was prompt but the meal was terrible. brown caesar salad, mushy burger - yuck.

no room service pool area is very small

also the fact that there is no room service available or a way to charge to your room is inconvenient as a hotel guest

good room service

it was great to have a wide selection of restaurants downstairs, even though i do miss room service

ordered room service and enjoyed the fish and chips

the horrible toilet paper and breakfast was very minimal for the level of hotel

breakfast was just ok.

the breakfast was terrible

the breakfast had great options

breakfast room was very cold, including cold air blowing through the room

parking situation can be difficult

we appreciated the free parking but were nervous about parking a very expensive car in a lot around the corner

nnected) overflow taps bar for a chat, a bite and large selection of drafts

bakery on one side and bar on the other, and a really well thought out hotel in the middle

the bar downstairs got a bit rowdy

weren't enough actual parking spaces

parking was scarce.

the wifi worked ok and was free

the parking lot was not plowed so the trucks that use this motel got stuck and a wrecker had to be

wifi was useless, ac was terribly loud, interfering with sleep, room was very dark

excellent room service and friendly staff

room service trays left in hall way were still there in the morning

had a slight issue trying to order room service

for room service for an extra blanket the spare 1 was like steel wool

very good amenities, excellent staff and good room service.

friendly staff, very clean and comfortable room, a denny's restaurant and room service

room service sometimes didn t clean toilet, shower or empty ashtray on balcony.

there is also denny's beside it where you can get room service

my suite with laundry machines was quite helpful as i had to pack light

clean and spacious room loved the kingsize bed parking lot is very large and on site restaurant

had room service, food was great and room was large

better wifi

it was clean and easily accessible plenty of parking

chair), plenty of usb outlets, the refrigerator, free coffee and bottled water; convenient free parking; beautifully designed pool environment and convenient exercise room; the indirect energy of

parking is adequate - best to find a spot early :) thank you all

the door hangers for room service i didn't find to be user friendly at all

nice room, great pool, awesome people

view from the room into the parking lot.

clean, friendly, nice waterslide, good free breakfast

friendly staff, covid protocol, and the complimentary breakfast and parking

no room service

got room service and the steak bites were over seasoned and it equaled to be maybe half a steak

if i had to have a complaint about something i suppose it would have been nice to have room service from the restaurant, but that was a covid precaution, not anything to do with the

the restaurant was open late because of the festivities and the room service breakfast in the morning really satisfied

lobby was spacious, staff were friendly and helpful, dining room was nice, room service was prompt and pizza delicious, pool was warm, beds were comfortable, hotel in great

my wife called for room service during breakfast time and she told them she is alone with two kids and she needs to

room service during these times and the most amazing view

the breakfast was good and nighttime room service much appreciated

spacious light rooms with nice facilities great restaurant and bar nice pool and gym

when travelling or having to be in a hotel due to unforeseen circumstances, a microwave and bar fresh due would have been great, would have made the stay perfect