big rooms, friendly staff, pizza service at desk with room service

i have to check out earlier besides my breakfast was ready

value for money, we were close to the bus station and the breakfast was good

need a little variety with the breakfast, but it's always hot and fresh

service, breakfast, room.

the rooms are in good shape as the hotel is pretty new, wifi connection is perfect and breakfast is included (with colombian coffee) (+) the breakfast meal was so rich in the carnaval days (+)speaking staff was really helpful breakfast was decent, i liked traditional soup it s a new hotel, so rooms look

everything was fine, quite good staff parking perfect, i dream like a baby.

the rooms are in good shape as the hotel is pretty new, wifi connection is perfect and breakfast is included (with colombian coffee)

i do not see the reason why i had to sign for a simple breakfast

pool and area around it.

no wifi

day i had to wait 40mn for my breakfast because only one to serve us thats not good wifi bad

the pool was a big plus. it was very modern looking unlike the facility and rooms.

the pool is lovely and breakfast is amazing

the breakfast

is like a mansion in style and on the main road some of the staff are very friendly and the bar tender lady (venezuelan) was very friendly the lunchtime food was of good quality and served

good breakfast

breakfast was tasty and freshly made to your request based on the menu for the day

liked the friendly staff, the pool, the gym, and the breakfast

the gym facility is small and warm

me encanta el hotel. the breakfast was very good.

the breakfast is excelent and the pool too

we enjoyed the pool, a lot

helpful and because of covid: very clean everywhere room and bed very good, nice pillows, great room service and again clean everywhere pool on the 18th floor, looked very tempting, but run out

the room was very spacious and the room service was great

no onsite food. no room service. no close restuarants

i miss room service

room service closes at 8pm, would be nice to keep it open later.

and when you order room service, what's on the menu is often not available, and when it is available there is a long

room service asks for tips when you place your order and then it takes too long and when the food

when you order room service your are asked for a tip before experiencing the service

room service food was terrible

room service food isn t great but is great to have it, they were quick every

good staff excellent breakfast

friendly staff, well located breakfast was good for the price we paid in the accommodation

the breakfast is nice and varied. location and price are good.

the breakfast

breakfast was truly delicious and worth the money

we really like the delicious room service breakfast. our room was very clean and bright.

excellent wifi, good breakfast, clean room

has a very convenient parking lot in the first floor, for about 8 cars, check in was fast, and the location is very

comfortable room, good room service, nice bar

was a sting of blood very small but you can see it disgusting , called the restaurant for a room service took one hour in 20 minutes to get my food , they say because they confused the room #

hot water in the showers, super weird room service practices

the room service was slow 1 hour to get two bottles of soda, asked several times to get a replacement

24 hour room service

breakfast was included

the breakfast

breakfast had no taste / too basic

breakfast meals should be keep warmer!

options for breakfast and the empty trails are not replenished fast enough, for example eggs came only in one

the staff is friendly and breakfast was good

also i like the gym, it was tidy

the breakfast it same every day...

the pool was not ready to use on those days

pool, sauna and bfast were the best

no room service

very friendly staff, room service kitchen quite good

rooms dated room service average

food was not good, i order room service and the pizza was horrible

the room service for a bottle of water took 45min. that's not acceptable

the breakfast needs a bit more variety but it s ok

breakfast was so basic

breakfast avaliable and decent dinner restaurant

the wifi couldn't sometimes reach our room and it was super weak at times

breakfast, clean room, excellent service especially from jasmine

and very friendly b&b near to the beach & places to eat, with nice pool

breakfast was great the options were good

the staff and a wonderful breakfast

breakfast was good

staff and breakfast were exceptional!!

breakfast was delicious every morning

the breakfast has colombia s best arrepas

the view from the bar on the third floor is amazing

breakfast was decent.

breakfast wasn't so great and bathroom was small. air conditioner in my room didn't work well.

breakfast was not my thing: no good bread

room service food was not brilliant.

the restaurant lost our room service order

room service was excellent

i did not like the room service. the food took too long and items were left out.

buffet was cold all the food, but we inquired the staff and they replaced it for a beutiful meal room service was

the service, price and pool. also the room service food was better than we expected.

was comfortable, complementary breakfast was delicious, staff were helpful and location was central

gentle staff, good breakfast, cleanest, secure

the breakfast not that good

breakfast.

staff speak english first night i did not have internet there is no a c in the hallways room service is horrible they do not reciply whatever you use shampoo towels

to stay until that time and no don t went, when coming back there were still dishes from the room service

room service was awesome, laundry service was top

room service food could be better.

in a tourist area, none of the staff spoke english, no one at the bars or restaurant or even room service

good laundry service

it was clean. breakfast was good.service excellent

people in the reception was super nice, the breakfast was delicious, the location was perfect to reach the events and for transportation

as for the breakfast, it was another disappointment

basic breakfast. fried or scrambled eggs o bread and a coffee

oopy scramble eggs, a piece of bread, and a cup of

personnel at the reception counter and room service were a little rude and not clear to give out information

good breakfast. good facilities. very good customer service

only use the spa for 30min after a massage, concierge service did not take luggage up to room, no room service, not enough sun beds

everything very slow, room service terrible, rest

cept room service). 8/10

good hotel with parking space nice breakfast

the restaurant and bar were a bit high in prices

by the pool bar where i was sitting 2 large roof tiles stuck together with cement dropped 12 floors and

fantastic staff - supper helpful and friendly. the restaurant and bar were also excellent.

the ground-level pool is partially shaded until 11 am and again starting around 4 pm

attention, food, pool

you will not get any amenities here, no pool, no hot water, no room service, etc

it was lovely. beautiful rooms. great breakfast

loved it ! great breakfast great beds great location and surroundings

staff, location, breakfast.

lovely, comfortable and clean bed and breakfast

breakfast and breakfast staff - nice bed

breakfast was nice, exposure to local food

staff were nice, you get a small breakfast.

room service exelent

breakfast is amazing, location is good and near malls and landmarks

and finally, a very nice breakfast with a decent variety of food and delicious fresh fruits

breakfast and rooms really comfortable.

the bed was very comfortable and there was a variety of fresh fruits with breakfast!

so i had to call room service twice

room service was very disappointing, i waited over an hour for soup

great breakfast, excellent room service club sandwich

didn't notice a bar

rooms are spacious and clean, has restaurant and bar on

the wifi wasn't working pretty well at the room and the region can be dangerous at night

wifi didn't work i explained to front desk and still it would interrupt the wifi signal very poor

wifi connection was poor

the wifi signal very poor and area very unsafe of city

wifi didn't work but i believe they have fixed that

ordered room service and some of the dishes were still dirty

for the bathroom took longer than expected, also the room service button on the phone connected me to a private guest room

was our 2nd of 2 stays 2 days apart on our first stay we ordered room service the first night and the food took well over an hour to arrive - when it did it was

much as we paid for the hotel itself for 4 nights) and when i tried to open my own

additionally, we spent a lot of extra money on meals and room service

the location is convenient and room service along with the restaurant was excellent

ol, gym, restaurant) are very nice and well-maintained

the pool

the pool is tiny

everything staff, locations, breakfast, bar ...

swimming pool was closed and it was the main reason for choosing this hotel, i wanted to enjoy the swimming

only the swimming pool could be little bit cleaner.

the pool was very dirty, you can tell it has not been cleaned in a while and other guests noticed this

very cheap, pool

mosquitos in the room. pool need to be clean.